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Scooter Village Reviews

4.7 Rating 1,624 Reviews
91 %
of reviewers recommend Scooter Village
4.7
Based on 1,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Scooter Village Reviews
Visit Website

Phone:

0731721840

Email:

sales@scootervillage.com.au

Anonymous
Anonymous  // 01/01/2019
Staff were so lovely and helpful
Helpful Report
Posted 2 years ago
Very good service
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Posted 2 years ago
Terrible customer service. Emails go unanswered after so many requests to replace a faulty bearing kit. No communication as months drag on. Was a main birthday present purchased in November that my 12 year old son has never been able to use. Continually asking for a response. Would never recommend.
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Posted 2 years ago
Very happy with quick delivery and quality of scooter, very easy to put together too..
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Posted 2 years ago
We've purchased several items (scooters, grips etc.) and have been very impressed with the quality, service and variety each time. As well, the postage was super quick.
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Posted 2 years ago
Great price, very fast delivery, excellent service.
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Posted 2 years ago
Excellent, I am in NZ and this arrived faster than most thing posted locally would have
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Posted 2 years ago
Happy with the process.
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Posted 2 years ago
Thank you for the prompt refund of the fully wheels
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Posted 2 years ago
The customer service was fantastic! The man I spoke to was more than willing to help me get the scooter that suited my son and ended up making a custom one to suit him. He also put it in the post the same day as I needed it within the week and it actually arrived in 2 days! I highly recommend Scooter Village for excellent customer service and advice. Sarah Nielsen
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Posted 2 years ago
The helmet i brought for my son was great quality at a good price. Very happy.
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Posted 2 years ago
Great to be able to do click and collect. Order arrived quick. Great location and product.
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Posted 2 years ago
Excellent scooter
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Posted 2 years ago
Great service and quick delivery considering we are in New Zealand and flights are limited. Master 11 stoked with his new scooter
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Posted 2 years ago
Great service and quick delivery.
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Posted 2 years ago
We have now purchased 2 scooters from scooter village. Both products arrived on time were great value look fantastic and above all our kids them. The description on the website was very informative and accurate. Thanks very much
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Posted 2 years ago
Menus are easy to use. All around great service
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Posted 2 years ago
Prompt packing and shipping of our order. Thanks.
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Posted 2 years ago
Perfect. Easy, prompt, just what I ordered
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Posted 2 years ago
I was disappointed because I thought I was ordering a white bag. Its actually greyish. If the photo is so inaccurate then the colour should be stated.. As far as delivery , I have no complaints.
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Posted 2 years ago
Scooter Village is rated 4.7 based on 1,624 reviews