Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,207 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,207 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“EXELENTE SERVICIO PUNTUALIDAD EL CHOFER MUY EDUCADO”

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Posted 1 year ago

“Puntuali e gentili”

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Posted 1 year ago

“Lovely big aconditioned coach only about 10 people on it so speedy transfer”

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Posted 1 year ago

“Very disappointing. Arrived in Barcelona Airport T2 but the only bus going to Salou was from T1. Aprrox 20 mins airport bus transfer to T1 then to be told that the next bus to Salou was departing in 1 hour 20. Bus journey from airport should take 1 hour approx but the shuttlebus does a tour of salou dropping everyone off so the one hour trip soon became 2 hours as we were the last stop after everyone else had gotten off. It is the cheap option and didnt cause us any real problems as we had time on our side but I would not like to rely on this bus if you are travelling to catch a flight so we will be picking an alternative company for our return to the airport. Two positives were the bus was very clean,comfortable,ait conditioned and the bus driver was a very friendly man.”

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Posted 1 year ago

We apologize for the disappointment you experienced with our shuttle service from Barcelona Airport T2 to Salou. We're truly sorry for the inconvenience caused by the transfer between terminals and the extended journey time due to multiple stops. Your feedback is important, and we're actively addressing the issues you highlighted to enhance our service's efficiency. We're glad you found the bus clean, comfortable, and friendly driver. Please understand that we're committed to improving our shuttle routes and schedules for a smoother experience. We're grateful for your patience and understanding. Thank you for your valuable feedback.

Posted 1 year ago

“The transport was on time coming from and going back to the airport ,the drivers were friendly and very helpful”

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Posted 1 year ago

“Prestation excellente, véhicule confortable, conduite agréable, tout est parfait, merci!”

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Posted 1 year ago

“Super service, nette (luxe) bussen. Op tijd en zeer vriendelijk personeel. Een aanrader!”

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Posted 1 year ago

“On time, very friendly, had child seats for both our children and overall just a good experience. Very nice to be picked up at arrival and not to wait in the taxi line. Thank you.”

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Posted 1 year ago

“Very good service, everything On time”

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Posted 1 year ago

“Amazing !!!”

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Posted 1 year ago

“Excellent service. Very punctual and took us to our Villa with care. Our drivers both ways were very helpful and made us full of ease for our journey.”

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Posted 1 year ago

“Absolute shambles never use again left stranded”

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Posted 1 year ago

We're truly sorry for the negative experience you had. Your feedback matters, and we'd appreciate the opportunity to understand the issues you faced in more detail. Please reach out to our customer care team so we can gather more information and work to improve our services. Your input helps us make the necessary changes to ensure a better experience for all our customers.

Posted 1 year ago

“Excellent service once again, have used this company many times and have never had a problem. Great service and very reasonably priced.”

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Posted 1 year ago

“Très bien”

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Posted 1 year ago

“Great service, came straight out of baggage reclaim and taken straight to the car. Seamless”

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Posted 1 year ago

“Kind personel, nice van, on time 👍”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Great service from Plama to Puerto pollensa. Drivers very polite and helpful. On time with no delays.”

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Posted 1 year ago

“Our driver was excellent! He informed us about places we passes and was very polite and also very funny! Top score for him! The car was of an exclusive brand with top comfort.”

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Posted 1 year ago

“Nuestro vuelo aterrizaba en Lanzarote pasada la media noche y reservamos el transfer hacia Costa Teguise por 23€. Coche muy limpio y confortable. Incluso sin saber donde estaba exactamente nuestro hotel, la chófer que nos esperaba en el aeropuerto se informó y nos llevó hasta la puerta. Fué muy amable. Recomiendo el servicio al 100%”

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Posted 1 year ago

Shuttle Direct is rated 4.5 based on 2,207 reviews