Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,226 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,226 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language:

Any

English

Deutsch

“Very good and correct service!”

Helpful Report

Posted 3 weeks ago

“On our return to the airport from the hotel, they just called an Uber who was both late and had been told the wrong terminal at Barajas. The driver was left confused and irate, and we arrived quite a bit later than promised. Forget this service and just grab a taxi or Uber.”

Helpful Report

Posted 3 weeks ago

“One of our group lost his passport on the plane and wasn’t allowed to pass through passport control. We weee assisted by the police. In the meantime we had forgotten about the shuttle. I received a call from the desk from a lovely representative who assured us that she would move our booking to a later transfer. I was so grateful for the call and how professional the representative was. Thank you ☺️”

Helpful Report

Posted 1 month ago

“Great service ,on time , very helpful driver”

Helpful Report

Posted 1 month ago

“Pick up at airport was ok once we found the stand which was not obvious. The driver then dropped us at Beverly hills Suites instead of Beverly Hills Heights dispie me telling him several times we needed Heights. By the time we found out it was the wrong place the driver was gone so we had to Push 4 Suitcases up hill for about 1/4 of a mile to get to the correct place. The driver would have had to pass the Beverley Hills Heights after he dropped us as it was a one way system. We were not amused!!! we rang the local agent to complain but they were not interested. We were picked ep at the correct place for our return but very early 9$.5 hours before our flight.”

Helpful Report

Posted 1 month ago

“Excellent service. Both drivers were very polite and helped with luggage. Shall definitely use this service again.”

Helpful Report

Posted 1 month ago

“Very freindly and a easy way to travel”

Helpful Report

Posted 1 month ago

“very pleasant on time waiting each way very happy”

Helpful Report

Posted 1 month ago

“Easy to book Good Time keeping Good prices Clean vehicles”

Helpful Report

Posted 1 month ago

“An extremely efficient service - very easy and cost effective. My pick up times were adhered to and the buses were new, clean and comfortable. I have no negatives with this service and will use it again.”

Helpful Report

Posted 1 month ago

“Excellent service, very reliable & cheap too. Would definitely recommend”

Helpful Report

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 2 months ago

“Very efficient service and driver met me at airport arrivals on time. The only reason 4/5 is that cost is somewhat higher than standard taxi and I did not receive a text that he was there or with his contact details which helps reduce anxiety. However, I will use this company again.”

Helpful Report

Posted 2 months ago

“Very good and very professional service! Kindly staff ! Highly recommended! Thanks a lot !..”

Helpful Report

Posted 2 months ago

“Other than having to wait for some time for a shuttle to my hotel once I landed in Puerto Vallarta, I found the shuttle direct service to be excellent. Enjoyed the pleasant drivers and I was picked up right on time from my hotel to return to the airport!”

Helpful Report

Posted 2 months ago

“Great service, I used it from Prague airport to Prague and back. The driver was at the airport to meet me with a sign and he dropped me at the hotel. The second driver picked me up on time and took me back to the airport. Both drivers were very professional and nice. The booking system is very easy and straightforward I would book with this company again.”

Helpful Report

Posted 3 months ago

“I wouldn’t think of using any one else. Always reliable, always a good price.”

Helpful Report

Posted 3 months ago

“Very professional and great service they were there early when flight landed and 15 mins return departure also very nice vehicles.”

Helpful Report

Posted 3 months ago

“no contact from company ref return journey to airport..very disappointed will hesitate to use company again”

Helpful Report

Posted 3 months ago

“Kõik toimis,juht ootas lennujaamas ja viis kenasti kohale”

Helpful Report

Posted 4 months ago

Shuttle Direct is rated 4.5 based on 2,226 reviews