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Shuttle Direct Reviews

4.5 Rating 2,220 Reviews
87 %
of reviewers recommend Shuttle Direct
4.5
Based on 2,220 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Excellent people to deal with
Helpful Report
Posted 1 year ago
Efficient friendly service
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Posted 1 year ago
I have used Shuttle Direct many times and they have never let me down, I will certainly use the company again.
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Posted 1 year ago
Cheap great transport, no problems. Will use again
Helpful Report
Posted 1 year ago
Once we found the desk not the one on the schedule it was excellent.please ammend paperwork and provide contact phone in case of proble.will definatly use again
Helpful Report
Posted 1 year ago
Very helpful met on arrival as stated picked up for return spot on time. Used a couple of times would have no hesitation using again
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Posted 1 year ago
very good service, they do exactly what they advertise, a good efficient service. Would definitely use again.
Helpful Report
Posted 1 year ago
Quick and easy airport pickup waited less than ten minutes for a minibus that took us straight to our resort only one other couple shared transport to the same resort so super speedy airport to hotel. Transfer from hotel to airport was a bigger coach but arrived spot on time with only one other pick up and straight to airport no problems. Really great price and service would definitely recommend. Thanks
Helpful Report
Posted 1 year ago
Was left in the middle of Santa Cruz with large suitcase and no help with where hotel was. Driver just pointed in random direction. Wouldn't recommend or use again.
Helpful Report
Posted 1 year ago
We apologize for the inconvenience caused to you during your recent shuttle transfer. Our shuttle services have designated drop-off points, and there are multiple pedestrian areas where the shuttle cannot reach. We understand how frustrating it must have been for you, and we apologize for the lack of assistance provided by the driver. We take your feedback seriously and will make sure to remind our drivers to be more helpful and accommodating in such situations. We hope you will consider giving us another chance in the future.
Posted 1 year ago
Great service
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Posted 1 year ago
Great service. Easy to book and transfers were on time and very comfy.
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Posted 1 year ago
Excellent punctuality as always.
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Posted 1 year ago
Have used a few times. Very reliable excellent pricing and will definitely use in the future. Would highly recommend 10/10
Helpful Report
Posted 1 year ago
Great service
Helpful Report
Posted 1 year ago
I wanted to share my utmost satisfaction with the Alicante airport transfer service to Benidorm that your company provided. It was simply fantastic! From the moment I arrived at Alicante Airport to the seamless journey to Benidorm, everything was flawless. The driver was punctual, the vehicle was comfortable, and the overall experience was top-notch. I truly enjoyed the smooth and hassle-free transfer, and I will definitely recommend your service to anyone traveling to Benidorm.
Helpful Report
Posted 1 year ago
We have used shuttledirect for many years while visiting Mallorca and have found the service to be efficient, easy and faultless.
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Posted 1 year ago
Fantastic service provided by the drivers to our hotel and return. Would have no hesitation booking again in the future
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Posted 1 year ago
Spot on , booked myself as I booked holiday late and went within 12 hours so couldn't book the shuttle . Taxi to and from the airport is €90 and booking with shuttle direct was €10 euros. I couldnt fault how easy it was to book on line and pick up and drop off was smooth . Will use in the future without a doubt . Highly recommended 👌
Helpful Report
Posted 1 year ago
Professional, friendly and informative service.
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Posted 1 year ago
No problems, very prompt & reliable as per usual. Great value for money!
Helpful Report
Posted 1 year ago
Shuttle Direct is rated 4.5 based on 2,220 reviews