Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,207 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,207 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Anonymous

Anonymous // 01/01/2019

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“Driver was there to meet us no issue when we landed. Our airline changed our flight home but 12hrs earlier and shuttle direct got in contact and our return transfer was amended with no hassle”

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Posted 1 year ago

“Alles hat super geklappt!”

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Posted 1 year ago

“Ich habe den Shuttlebus vom Flughafen Palma nach Cala Millor und zurück gebucht. Es hat alles sehr gut geklappt, man muss sich nur bewusst sein, daß man eventuell am Flughafen etwas warten muss bis es losgeht und das man am Zielort diverse Hotels anfährt. Ich würde den Shuttle immer wieder buchen.”

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Posted 1 year ago

“Was dubious when booking as I’ve had a bad experience in Lanzarote this year, but all was fine. Our driver was in the airport arrivals hall with a name card, we followed him the short distance to the bus he loaded the cases and we boarded a very impressive and clean about 16 seat shuttle bus, driver was very courteous and drove at a relaxed speed. Our return journey was no less impressive and would defiantly use this company again if we return to Menorca, we were a family of 6 adults and 2 children. Thank you Shuttle Direct Gareth”

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Posted 1 year ago

“Great service. Many thanks”

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Posted 1 year ago

“El trato es muy amable, puntualidad y limpieza en el vehiculo”

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Posted 1 year ago

“Es hat alles gut geklappt”

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Posted 1 year ago

“Pünktlich&mit viel Komfort👍🏻”

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Posted 1 year ago

“Brilliant, easy to find. Helpful staff at the airport when you land for directions. Cheapest transport if you don't mind travelling by bus.”

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Posted 1 year ago

“Couldn't of been better used twice now in Greece and Spain would highly recommend”

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Posted 1 year ago

“Bei Shuttle Direct haben wir das Transfer auf Korfu vom Flughafen bis zur Haustür vom unseren Apartment Hin- und Zurück für sehr günstigen Preis, aber mit hervorragenden Qualität bekommen. Der Mini-Bus hatte Kindersitz oder Booster und war mit Klimatisierung sehr komfortabel und mit viel Platz nur für uns (2 Erwachsene und 2 Kinder). Der Fahrer hat uns im Flughafen mit dem Namensschild sofort angetroffen und war bei der Rückreise sogar bisschen früher als verabredet beim Apartment da. Es war ein anderer Fahrer bei der Rückreise, aber die beiden Fahrer haben uns sehr gut und pünktlich zum Ziel gebracht und unsere viele Koffer in den Kofferraum selbst geladen und beim Ankommen entladen. Also wir waren sehr zufrieden und können diese Firma an alle mit gutem Gewissen empfehlen.”

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Posted 1 year ago

“Hat alles super funktioniert, Stand am Flughafen war sehr leicht zu finden, Fahrer sehr nett, auch die Abholung beim Hotel war sehr pünktlich, sehr unkompliziert und empfehlenswert!”

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Posted 1 year ago

“Preis sehr gut, pünktlich und einfach zu bestellen”

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Posted 1 year ago

“Easy and uncomplicated process.”

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Posted 1 year ago

“Have used Shuttle Direct on numerous occasions. First class service that is reliable and punctual. Comfortable cars and very helpful drivers. Would highly recommend them”

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Posted 1 year ago

“A l’arrivée vraiment pas top, attente extrêmement longue et le bus vraiment dégradé. Par contre pour le retour rue à dire tout était parfait. Bien à vous”

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Posted 1 year ago

Nous nous excusons pour le retard à l'arrivée et la gêne occasionnée par l'état du bus. Mais nous sommes ravis que votre retour ait été parfait. Nous tenons compte de vos commentaires pour améliorer nos services et espérons que vous nous donnerez une autre chance de vous offrir une expérience plus positive à l'avenir. Merci d'avoir voyagé avec nous.

Posted 1 year ago

“we waited in a hot coach (no A/C) for 20 /25 minutes, then went to other resorts on the Costa Brava there was no microphone working and the driver was almost unintelligible calling out the names of the hotels, and names of the passengers,he had to walk up and down the coach with his phone showing it to the passengers . we were on the coach for 2 and a half hours until we reached our accommodation in Lloret and people were still on the coach going to Tossa de mar another 30 min I have used Shuttle Direct on a number of occasions without a hitch but this particular time was an unpleasant experience”

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Posted 1 year ago

We apologize for the inconvenience you experienced during your recent transfer. This is not the level of service we aim to provide, and we understand how frustrating it must have been. Your feedback is valuable to us, and we are actively working to improve our services. Rest assured that your comments will be taken into consideration as we strive to enhance the overall experience for our customers. We hope you'll give us another opportunity to serve you in the future and provide a much smoother and more enjoyable transfer. Thank you for your continued trust in Shuttle Direct.

Posted 1 year ago

“Very good service and communication”

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Posted 1 year ago

“Driver right on time at the Airport, extremely helpfull, very friendly. I would recommend this service to all.”

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Posted 1 year ago

“Driver was ready & waiting for us ahead of time. Very friendly, helpful & efficient. Well worth the money”

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Posted 1 year ago

Shuttle Direct is rated 4.5 based on 2,207 reviews