Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,205 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“On time, friendly staff & smart, clean vehicles”

Helpful Report

Posted 9 months ago

“Excellent service both at pick up from airport as well as pick up at hotel to return to airport. Both times car there ahead of time and easy to find.. Friendly driver.”

Helpful Report

Posted 9 months ago

“The bus is coming to early. The bus came 8 am, but the flight was 12 pm.”

Helpful Report

Posted 9 months ago

“Thought I booked with shuttle direct so to find it was abas was dissapointed, 3 hours on the transfer never again will I travel with abas.”

Helpful Report

Posted 9 months ago

Thank you for your feedback, it is important to us, and we will review the issues raised with the transport partner to ensure a smoother experience for our customers in the future. Additionally, we have informed our customer care team about your experience. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

Posted 9 months ago

“Good service”

Helpful Report

Posted 10 months ago

“Picked up on time . Very long journey two half hours. But definitely value for money.”

Helpful Report

Posted 10 months ago

“Perfect and well cheap 100% recommended”

Helpful Report

Posted 10 months ago

“Shuttle Direct is a great way to travel. Always on time and the driver very courteous.”

Helpful Report

Posted 10 months ago

“Am Flughafen ging alles super schnell und unkompliziert. Der Bus war neu und komfortabel. Einzige Kritik: wir haben eine Stunde bis zur Abfahrt warten müssen. War allerdings auch so beschrieben vom Veranstalter. Aber der günstige Preis lässt uns darüber hinweg sehen. Jederzeit wieder.”

Helpful Report

Posted 10 months ago

“Alles bestens”

Helpful Report

Posted 10 months ago

“Always a pleasure!”

Helpful Report

Posted 10 months ago

“Aviod. Journey time was clearly advertised as 40 minutes. Transfer time in quiet road conditions was 1Hr 20 Mins False advertising.”

Helpful Report

Posted 11 months ago

“Excellent hassle free reliable service.”

Helpful Report

Posted 11 months ago

“2 hours 15 mins for a 35min journey. Passed hotel turn twice. Never again.”

Helpful Report

Posted 11 months ago

“No car on arrival at Airport after paying €84.60 finally transferred in a old mini bus Last time to use this service. Anthony Cole.”

Helpful Report

Posted 11 months ago

“Wszystko ok , bardzo sprawna obsluga”

Helpful Report

Posted 11 months ago

“I was very impressed. My flight got cancelled due to adverse weather very late on the night before I was due to fly. Shuttle Direct couldn’t have been helpful n moved it without cost. Drivers were there on schedule, pick up guy actually early n overall definitely will use them again.”

Helpful Report

Posted 11 months ago

“Sehr freundlicher Service. In jeder Sprache eine sympathische Kommunikation. Sehr unkompliziert und ein reibungsloser Ablauf. Ronny und Michael Gross sagen mal wieder DANKESCHÖN”

Helpful Report

Posted 11 months ago

“On time, both ways”

Helpful Report

Posted 11 months ago

“Very good, the driver was polite. Can't fault the service”

Helpful Report

Posted 11 months ago

Shuttle Direct is rated 4.5 based on 2,205 reviews