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Shuttle Direct Reviews

4.5 Rating 2,234 Reviews
86 %
of reviewers recommend Shuttle Direct
Company Reviews Metrics Info
4.5
Based on 2,234 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Shuttle Direct Reviews

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English Deutsch Español
Angela S
Verified Buyer
“Abholung am Flughafen war gut organisiert, obwohl der Bus dann doch mit einer halben Stunde abfuhr. Am Rückreisetag gute Info über den Zeitpunkt der Abholung, und auch pünktlich.”
Helpful Report
Posted 1 year ago
Barkova B
Verified Buyer
“It’s a perfect service to be picked up to your hotel. Thank you!”
Helpful Report
Posted 1 year ago
Christopher D
Verified Buyer
“Excellent friendly service!”
Helpful Report
Posted 1 year ago
Nick B
Verified Buyer
“Taxi was on time friendly drivers”
Helpful Report
Posted 1 year ago
Andrea F
Verified Buyer
“2autiste donne sia all’andata che al ritorno,molto maleducate e disinformate,ho dovuto insistere,sia con il biglietto cartaceo che con l’iPhone per fargli capire che avevo tutto in regola,se no,non ci avrebbero fatto salire a bordo,a me e a mia moglie,una vera vergogna,mai più,se volete farvi sangue amaro,provare per credere!!!”
Helpful Report
Posted 1 year ago
David C
Verified Buyer
“Brilliant service spot on time both ways,helpful drivers.”
Helpful Report
Posted 1 year ago
Aoife L
Verified Buyer
“The driver arrived 10 minutes early, unfortunately not where I had indicated on the order. We stood waiting outside for 5-10 minutes and I even sent the driver a google maps location of where we were. He was on the phone shouting “Madam! Madam!” which at 4am was a bit much. When he finally found us he made some remark about parking restrictions. But given that our taxi to the B&B dropped us off at that exact spot, it was 4am and only one vehicle passed us (not exactly causing an obstruction), and the fact that I had provided the address in advance, made me wonder what the issue was. Should the customer be expected to know what the local parking restrictions are? I would suggest that the driver sends an exact pick-up location to the customer to avoid any of this stress and confusion. The trip itself to the airport was completely fine.”
Helpful Report
Posted 1 year ago
Claire B
Verified Buyer
“Perfect service”
Helpful Report
Posted 1 year ago
Dagmar D
Verified Buyer
“Wir waren sehr zufrieden.Die Kommunikation vor Ort war sehr schnell und unbürokratisch.Gerne wieder.”
Helpful Report
Posted 1 year ago
Elizabeth B
Verified Buyer
“Very easy to book, great communication prior to our trip, our driver Thanesus was waiting for us on arrivals, very safe and went the extra distance to help us to our accommodation! Highly recommend this service.”
Helpful Report
Posted 1 year ago
Carol D
Verified Buyer
“Couldn’t fault this company for there service, very prompt , got emails the day before to confirm our time of pick up and the drivers we had both ways were very polite and courteous . We woud definitely use them in the future.”
Helpful Report
Posted 1 year ago
Barry W
Verified Buyer
“Most excellent and reliable service”
Helpful Report
Posted 1 year ago
Dean R
Verified Buyer
“When we landed the person who was supposed to meet us was not where we were told they would meet us , we ended up walking around looking for half an hour until i had to ring Shuttle Direct they told us to wait at another specific place and within minutes the guy turned up ( he was sitting down having a coffee) so not a great start. We were then put in a taxi and the taxi driver said the name of our apartment ( toboso) i said yes and he drove us to the toboso hotel and i didnt realise we were in the wrong place until he left, there was a hotel and an apartment with the same name ( i gave the correct apartment address when booking the transfer through shuttle direct) the apartments were a 15 minute walk with our suitcases in 27 degree heat again not great. Our bus back turned up on time and at the correct location so no problems coming home”
Helpful Report
Posted 1 year ago
Donna B
Verified Buyer
“Great service Return collection on time But spent ALOT of time on the bus as first pick of v v many! Only criticism”
Helpful Report
Posted 1 year ago
Noorraiza B
Verified Buyer
“Very good service”
Helpful Report
Posted 1 year ago
Blake H
Verified Buyer
“Driver was nice and on time”
Helpful Report
Posted 1 year ago
Diane B
Verified Buyer
“On time fir collection. Great service.”
Helpful Report
Posted 1 year ago
André M
Verified Buyer
“Super 👍🏻 Meine Mutter ist begeistert”
Helpful Report
Posted 1 year ago
Charles B
Verified Buyer
“Tres bien. Pratique.”
Helpful Report
Posted 1 year ago
Cosmin C
Verified Buyer
“Alles top.”
Shuttle Direct 5 star review on 28th September 2023
Helpful Report
Posted 1 year ago
Shuttle Direct is rated 4.5 based on 2,234 reviews
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