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Shuttle Direct Reviews

4.5 Rating 2,207 Reviews
86 %
of reviewers recommend Shuttle Direct
4.5
Based on 2,207 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Shuttle Direct Reviews

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Service was good. Good communication through email! Had no problem at all!
Helpful Report
Posted 1 year ago
En virkelig stor fornøjelse
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Posted 1 year ago
Excellent service for both outward and inbound service. I would have no hesitation in recommending your service.
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Posted 1 year ago
Unkomplizierter Ablauf
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Posted 1 year ago
Great service will definitely use again on my next vist and a fair price.
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Posted 1 year ago
Superb service excellent car and driver
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Posted 1 year ago
Good service. Perfectly on time.
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Posted 1 year ago
Very bad service
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Posted 1 year ago
We apologize for the inconvenience you experienced with our service. Your satisfaction is our top priority, and we would like to understand more about the issues you encountered in order to address them appropriately. We kindly request that you contact our Customer Care team directly so that we can gather more details about your specific situation and work towards a resolution. Your feedback is important to us, and we are committed to improving our services based on customer feedback. Thank you for bringing this to our attention, and we look forward to assisting you further.
Posted 1 year ago
Serios y muy puntuales
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Posted 1 year ago
Great service
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Posted 1 year ago
Reasonably good but dropped us off at a bus stop rather than the hotel despite it being accessible for even coaches.
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Posted 1 year ago
Thank you for your feedback regarding our shuttle service. We apologize for any inconvenience caused by being dropped off at a bus stop instead of directly at your hotel, even though the hotel was easily accessible for larger vehicles such as coaches. Please note that shuttle services are designed to transport multiple passengers to various destinations efficiently, which sometimes requires stops at designated points. While we strive to provide the most convenient and direct drop-off locations, there may be situations where certain accommodations or specific addresses cannot be accessed directly due to various factors such as traffic conditions, narrow streets, local regulations, or logistical reasons. We appreciate your understanding and will review your feedback to see if any improvements can be made in terms of drop-off locations. We value your satisfaction and aim to provide a high-quality service. If you have any further concerns or require assistance, please don't hesitate to contact our customer care team. Thank you for choosing our shuttle service, and we hope to have the opportunity to serve you again in the future.
Posted 1 year ago
Very good service. However at arrival in the Larnaca airport it is not sign posted properly
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Posted 1 year ago
Fantastic service. Lovely lady
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Posted 1 year ago
I will definitely use Shuttle Direct again in the future. They were very efficient to deal with, great value for a single traveller, punctual and friendly. The busses were clean, cool and spacious.
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Posted 1 year ago
Pünktlich und zuverlässig
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Posted 1 year ago
Nach Ankunft am Flughafen kurze Wartezeit dann Transfer in unser Hotel. Waren die einzigen Fahrgäste und der Fahrer war außerordentlich freundlich.
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Posted 1 year ago
Highly recommended
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Posted 1 year ago
very reliable
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Posted 1 year ago
Unkomplizierter Service, günstige Preise - bisher waren wir zufrieden.
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Posted 1 year ago
Vielen Dank für Ihre positive Bewertung und Ihr Vertrauen in unseren Service. Wir freuen uns zu hören, dass Sie mit unserer unkomplizierten Abwicklung und den günstigen Preisen zufrieden sind. Ihre Zufriedenheit ist uns sehr wichtig, und wir werden weiterhin unser Bestes tun, um Ihnen einen qualitativ hochwertigen Service zu bieten. Wenn Sie weitere Fragen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, sich an unseren Kundenservice zu wenden. Wir sind immer bereit, Ihnen zu helfen und sicherzustellen, dass Sie eine angenehme Erfahrung mit unserem Service haben. Nochmals vielen Dank für Ihre Bewertung und wir freuen uns darauf, Sie in Zukunft erneut bedienen zu dürfen.
Posted 1 year ago
I will always use Shuttle Direct. Even though flight was delayed they track it and are helpful at desk to guide you. Didn't have to wait at all after being delayed an hour. Kept up to date on return and picked up on time. Keep up the good work.
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Posted 1 year ago
Shuttle Direct is rated 4.5 based on 2,207 reviews