Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,218 Reviews

87 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,218 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Very professional and great service they were there early when flight landed and 15 mins return departure also very nice vehicles.”

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Posted 2 months ago

“no contact from company ref return journey to airport..very disappointed will hesitate to use company again”

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Posted 2 months ago

“Kõik toimis,juht ootas lennujaamas ja viis kenasti kohale”

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Posted 3 months ago

“Der shuttle war pünktlich, der Fahrer war sehr nett, hat bei be- und entladen geholfen und ist auf direktem weg zum Hotel und zum Flughafen gefahren. Würden wir jeder Zeit wieder buchen.”

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Posted 3 months ago

“Hat alles super geklappt”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“A great service. no complaints. only suggestion. clear identification on bus and pick up points.”

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Posted 3 months ago

“All was great”

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Posted 4 months ago

“I wouldn't hesitate to use this company again Great service , reasonable price and the cars are of good quality Thankyou”

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Posted 4 months ago

“Prima en netjes Wel wat minder goed bereikbaar om een wijziging door te geven. Maar werden uiteindelijk wel terug gebeld.”

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Posted 4 months ago

“Efficient and good value. Straight out of airport to the bus. Waited about 15 mins for other passengers and then straight up to Puerta Pollensa where I was the first drop off. Bus driver friendly and helpful.”

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Posted 4 months ago

“Pick up 5 h before the flight, which is unnecessary and we could have enjoyed at least 2 more hours in the hotel and beach Picking up plenty of people on the way, in different towns which are not even on the way to the airport. The trip lasted over 2 h which is incredible considering the normal time to get to the airport is below 1 h. Not recommended. We would rather take a public transport bus which woukd be faster and let us enjoy the last moments of holidays instead of spending the time in the bus and waiting at the airport.”

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Posted 4 months ago

“Sehr nette Fahrerin, tolles neues luxuriöses Fahrzeug, super pünktlich. Nach Flugzeitänderung sehr unkomplizierte Korrektur der Abholzeit. Preis-Leistung top. Immer gerne wieder!”

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Posted 4 months ago

“Excellent service used several times alway A1”

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Posted 4 months ago

“No estaba esperando me Tuve que llamar y esperar 30 minutos a queaparezca”

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Posted 4 months ago

“Achtung Betrug! Auf der Hinfahrt haben wir den Fahrer nur durch Zufall gefunden. Niemand hat auf uns gewartet. Bei der Rückfahrt wurden wir nicht abgeholt. Nach mehrfachem anrufen sagte man uns, wir sollen uns ein Taxi bestellen. Shuttledirect hat uns trotz mehrfacher E-Mails bis heute nicht geantwortet. Wir fühlen uns betrogen!!! 6-”

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Posted 5 months ago

“Perfect - great communication and arrived exactly when they said they would.”

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Posted 5 months ago

“Great service.”

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Posted 5 months ago

“Always excellent. Always on time. Always a lovely car and driver!”

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Posted 5 months ago

“Excellent service, easy to find and reliable. Got me where I needed to be.”

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Posted 5 months ago

Shuttle Direct is rated 4.5 based on 2,218 reviews