Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,205 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Anonymous

Anonymous // 01/01/2019

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“Pünktlich und sehr empfehlenswert”

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Posted 1 year ago

“we were just sent to the bus stop saying we had to wait for bus 99. We were not told how long to wait and the people at the bus stop did not know either”

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Posted 1 year ago

“Due to an error on the part of their agent, I was not collected at my hotel. As a result I had to book a taxi back to the airport. Since then Shuttle Direct have refunded me the taxi fare. Mistakes will happen. When they do you want the service to accept responsibility, apologise for their error and refund you your expenses. This was all done by Shuttle Direct in a timely manner. Because of that I would be happy to book their service again.”

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Posted 1 year ago

“We hadden vertraging 1 dag Maar konden onze rit niet verplaatsen Helaas minpunt”

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Posted 1 year ago

“Pick up was great. We were met at the baggage retrieval hall and had to wait no longer than 20 min. Was also first to be dropped off. We were picked up exactly on time for the return journey. We were first to be picked up but disadvantage was that there were two more pickups which made the journey about 30 min longer than the first trip Very professional service and will use again”

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Posted 1 year ago

“Bra service”

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Posted 1 year ago

“Service pas cher simple et ponctuel. ils m’ont prit en charge à la sortie de l’avion et déposé pile devant mon hôtel. Parfait 👍”

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Posted 1 year ago

“Alles correct afgehandeld. Geboekt voor een lijnbus vervoerd met een taxibus.”

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Posted 1 year ago

“Really good service that dropped passengers off directly at their hotels. The buses leave hourly and run 24 hours, and you are booked onto a bus based on your arrival time rather than your expected arrival. This meant we were able to catch our transport even though when we were 6 hours late arriving and it was after midnight. Pick up is equally convenient for the return journey. Call for a collection time which will ensure you're at the airport in plenty of time for your flight, and the bus will collect you from outside your resort or hotel. Partly my fault for not realising the pickup was 24h, but when I realised the transport was still available for our late arrival time and found the rep, we were rushed up to the bus station and told the bus was waiting for us. When we got there it had just left, so we had to wait for the next one. We were waiting on the bus for over an hour waiting for the bus to fill up. This is the only reason I couldn't give five stars.”

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Posted 1 year ago

“immer wieder gern, weil super pünktlich und zuverlässig”

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Posted 1 year ago

“Sehr gute Auswahlmöglichkeiten”

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Posted 1 year ago

“The bus was comfortable clean and air-conditioned. The driver was pleasant The journey was also a comfortable experience. However we waited over an hour before the bus arrived. Our flight arrived in at 7pm, so by the the we arrived at our accommodation we just about had enough time to check in to our apartment and grab a few essentials from the supermarket before they closed at 10pm. You get what you pay for and that is how I would recommend this company . It is a 30min taxi ride but you'll pay a lot more .”

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Posted 1 year ago

“Vlotte communicatie, goede prijs kwaliteit verhouding. (Enkel de laatste chauffeur was nogal nors en niet hulpvaardig.)”

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Posted 1 year ago

“Great service. Met us promptly and friendly kady driver.”

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Posted 1 year ago

“Stond gekijk iemand voor ons klaar in malaga. Mooi netjes en schoon busje . Chauffeur zette ons netjes voor ons hotel af. En ook voor de terug reis naar het vliegveld van malaga was hij mooi op tijd. Zeker een aanrader.”

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Posted 1 year ago

“Excellent airport pick-up and drop-off service. Friendly, professional drivers.”

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Posted 1 year ago

“Goeie service,enig probleem je aangemaakt account herkent ie je paswoord niet meer.”

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Posted 1 year ago

“Was very happy with our experience using From2. Very helpful and efficient service. Couldn’t have asked for a better service.”

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Posted 1 year ago

“Good price - perfect service - best way to start/end your holiday!”

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Posted 1 year ago

“Pünktlich und zuverlässig”

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Posted 1 year ago

Shuttle Direct is rated 4.5 based on 2,205 reviews