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Shuttle Direct Reviews

4.5 Rating 2,198 Reviews
86 %
of reviewers recommend Shuttle Direct
4.5
Based on 2,198 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Shuttle Direct Reviews

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

We were very pleased with the excellent service.
Helpful Report
Posted 1 year ago
Excellent service, at the airport with a board clearly saying our name. At our resort within 40 minutes from landing.
Helpful Report
Posted 1 year ago
Organisation parfaite, shuttle à l’heure au bon endroit et à un prix très raisonnable ! À la prochaine fois
Helpful Report
Posted 1 year ago
Customer service was brilliant. My daughter was sick (vomiting) throughout the journey, the driver was very caring, providing her with extra bags for the onward journey. No delays in pick up or drop off! Would certainly recommend and use again.
Helpful Report
Posted 1 year ago
Absolutely amazing service. Arrived exactly on time, good value and very professional and friendly driver. Five stars without hesitation.
Helpful Report
Posted 1 year ago
Very happy with the service would recommend great value
Helpful Report
Posted 1 year ago
Excellent service great value for money. On this occasion they even provided a taxi to the airport
Helpful Report
Posted 1 year ago
Very good value for money and easy to locate only downside was having to wait for a while at airport for other people (nearly an hour) and quite a few drop offs before us but other than that would recommend.
Helpful Report
Posted 1 year ago
Bon service et rien à réduire. Avion arrivée avec du retard , le chauffeur nous attendait
Helpful Report
Posted 1 year ago
Easy to find. Good price and service.
Helpful Report
Posted 1 year ago
We have used this transport several times. It is cheap, but it takes a long long time if you are going to or from Albir. We spent 2,5 hours through Benidorm streets, very loud music noise, and were the last persons to reach destination. Very nice lady at the desk at Alicante airport, various standard of drivers. As first passengers on the return to the airport, we had to spend a long travelling day. Pick up at 11 o'clock, with flight departure at 15.10. Al in all a cheap transport, but a very long stay in the bus.
Helpful Report
Posted 1 year ago
alles o.k. pünktlich
Helpful Report
Posted 1 year ago
Shuttle didn’t come and they told me I should go by my self to the airport Had take a Taxi from Santa susanna to Barcelona that cost me 135€ otherwise I missed my flight Never again , same happens to a friend
Helpful Report
Posted 1 year ago
Pünktlich und sehr empfehlenswert
Helpful Report
Posted 1 year ago
we were just sent to the bus stop saying we had to wait for bus 99. We were not told how long to wait and the people at the bus stop did not know either
Helpful Report
Posted 1 year ago
Due to an error on the part of their agent, I was not collected at my hotel. As a result I had to book a taxi back to the airport. Since then Shuttle Direct have refunded me the taxi fare. Mistakes will happen. When they do you want the service to accept responsibility, apologise for their error and refund you your expenses. This was all done by Shuttle Direct in a timely manner. Because of that I would be happy to book their service again.
Helpful Report
Posted 1 year ago
We hadden vertraging 1 dag Maar konden onze rit niet verplaatsen Helaas minpunt
Helpful Report
Posted 1 year ago
Pick up was great. We were met at the baggage retrieval hall and had to wait no longer than 20 min. Was also first to be dropped off. We were picked up exactly on time for the return journey. We were first to be picked up but disadvantage was that there were two more pickups which made the journey about 30 min longer than the first trip Very professional service and will use again
Helpful Report
Posted 1 year ago
Bra service
Helpful Report
Posted 1 year ago
Service pas cher simple et ponctuel. ils m’ont prit en charge à la sortie de l’avion et déposé pile devant mon hôtel. Parfait 👍
Helpful Report
Posted 1 year ago
Shuttle Direct is rated 4.5 based on 2,198 reviews