Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,205 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Anonymous

Anonymous // 01/01/2019

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“Top. On time. Very friendly driver. Exactly how it was promised.”

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Posted 1 year ago

“Excellent service. Driver waiting at the airport and brought us to the door of the apartment.”

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Posted 1 year ago

“Kan ik aan iedereen aanbevelen. Goede, nette auto en komt op tijd Prijs / kwaliteit in prima verhouding.”

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Posted 1 year ago

“Vi kørte med Shuttle Direct i oktober 2023. Turen fra Palma Airport til vores hotel var fin, det tog ca. 60 minutter. Chaufføren var meget venlig og hjælpsom. På hjemturen fra hotellet til lufthavnen kom det eneste kritikpunkt på turen. Transfertiden var 150 minutter, dette er for lang tid. Denne chauffør var også meget venlig og hjælpsom, på grund af den lange transfertid, var der nogle der måtte på toilettet ved et par af de hoteller vi stoppede ved. Busserne var af fin standard og meget rene.”

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Posted 1 year ago

“Absolut pünktlich, freundlich, hilfsbereit und eine sichere Fahrt zum Ziel, danke, Schumann”

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Posted 1 year ago

“On time and friendly”

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Posted 1 year ago

“Nous avons attendu exactement 2 heures et 10 minute pour la prise en charge à l'aéroport. La jeune femme au guichet appelait un numéro pour avoir des informations et on lui répondait, la navette arrive dans 15 minute, puis dans 5 minutes pour nous annoncer qu'ils ne savaient pas ou était la navette.... Pour le retour, je n'ai jamais reçu le mail de confirmation de la prise en charge... J'ai testé et ne reprendrai jamais une prestation avec cette société”

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Posted 1 year ago

“We were very pleased with the excellent service.”

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Posted 1 year ago

“Excellent service, at the airport with a board clearly saying our name. At our resort within 40 minutes from landing.”

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Posted 1 year ago

“Organisation parfaite, shuttle à l’heure au bon endroit et à un prix très raisonnable ! À la prochaine fois”

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Posted 1 year ago

“Customer service was brilliant. My daughter was sick (vomiting) throughout the journey, the driver was very caring, providing her with extra bags for the onward journey. No delays in pick up or drop off! Would certainly recommend and use again.”

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Posted 1 year ago

“Absolutely amazing service. Arrived exactly on time, good value and very professional and friendly driver. Five stars without hesitation.”

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Posted 1 year ago

“Very happy with the service would recommend great value”

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Posted 1 year ago

“Excellent service great value for money. On this occasion they even provided a taxi to the airport”

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Posted 1 year ago

“Very good value for money and easy to locate only downside was having to wait for a while at airport for other people (nearly an hour) and quite a few drop offs before us but other than that would recommend.”

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Posted 1 year ago

“Bon service et rien à réduire. Avion arrivée avec du retard , le chauffeur nous attendait”

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Posted 1 year ago

“Easy to find. Good price and service.”

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Posted 1 year ago

“We have used this transport several times. It is cheap, but it takes a long long time if you are going to or from Albir. We spent 2,5 hours through Benidorm streets, very loud music noise, and were the last persons to reach destination. Very nice lady at the desk at Alicante airport, various standard of drivers. As first passengers on the return to the airport, we had to spend a long travelling day. Pick up at 11 o'clock, with flight departure at 15.10. Al in all a cheap transport, but a very long stay in the bus.”

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Posted 1 year ago

“alles o.k. pünktlich”

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Posted 1 year ago

“Shuttle didn’t come and they told me I should go by my self to the airport Had take a Taxi from Santa susanna to Barcelona that cost me 135€ otherwise I missed my flight Never again , same happens to a friend”

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Posted 1 year ago

Shuttle Direct is rated 4.5 based on 2,205 reviews