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Shuttle Direct Reviews

4.5 Rating 2,207 Reviews
86 %
of reviewers recommend Shuttle Direct
4.5
Based on 2,207 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Shuttle Direct Reviews

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Anonymous
Anonymous  // 01/01/2019
Efficient service and on time for pick ups
Helpful Report
Posted 1 year ago
Volgens afspraak, prima op tijd. Zowel heen als terugreis. Zou er zeker weer gebruik van maken
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Posted 1 year ago
The driver is on time
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Posted 1 year ago
En enastående erfaren förare
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Posted 1 year ago
Excellent service, arrived on time and clean, well equipped coach.
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Posted 1 year ago
everyone was super nice :)
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Posted 1 year ago
Brilliant service. Our flight was delayed going out and they were waiting for us with no issues. Then coming home we were picked up and taken safely and comfortably to the airport.
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Posted 1 year ago
Slight mix up on arrival as to which terminal we where at but other than that fine
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Posted 1 year ago
Excellent service, man was waiting at arrivals as planned and we were on the road in no time!
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Posted 1 year ago
Great service will definitely use again. On time and friendly driver.
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Posted 1 year ago
Det fungere
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Posted 1 year ago
Transfer from Lucca to Pisa airport ordered online - arrived on time in requested vehicle. Great service & pretty good value for money.
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Posted 1 year ago
Le chauffeur désagréable, il jette les valises et parle très fort avec le haut parleur du bus et il a même pas le sourire.
Helpful Report
Posted 1 year ago
Nous vous présentons nos excuses pour l'expérience désagréable que vous avez eue avec notre chauffeur. Nous comprenons que le comportement du chauffeur peut grandement influencer votre satisfaction de notre service. Nous prenons votre commentaire très au sérieux et nous attendons de nos chauffeurs qu'ils offrent un service courtois et amical à tous nos passagers. Nous sommes déçus d'apprendre que ce ne fut pas le cas dans votre situation. Veuillez être assuré que nous prendrons des mesures pour remédier à cette situation et pour veiller à ce que tous nos chauffeurs respectent les normes de service élevées que nous exigeons. Nous vous remercions d'avoir pris le temps de nous informer de cette situation, et nous espérons que vous nous donnerez l'opportunité de vous fournir une meilleure expérience lors de vos voyages futurs.
Posted 1 year ago
Will never use them again, standing in an airport and needed support nobody pick up the phone call!
Helpful Report
Posted 1 year ago
We apologize for the inconvenience you experienced with our phone support. We understand how frustrating it can be when you need assistance and are unable to reach us. We would like to inform you that we have a manned desk at the Barcelona airport to attend to our clients' needs. As indicated on your voucher, there is a designated location where our team is available to assist you during your arrival. We take your feedback seriously and will review our phone support procedures to improve our responsiveness in the future. Thank you for bringing this to our attention, and we hope you'll give us another chance to provide you with a more satisfactory experience in the future.
Posted 1 year ago
Cojo este servicio todas las semanas, está última vez ha sido un horror ya que un servicio que publicitan de 60 minutos se convirtió en más de 2 horas,
Helpful Report
Posted 1 year ago
Lamentamos la experiencia que ha tenido en esta ocasión. Entendemos lo frustrante que puede ser un retraso significativo en el tiempo de viaje. Queremos asegurarle que nuestro objetivo es siempre brindar un servicio puntual y eficiente. Nuestros servicios de lanzadera dependen de la cantidad de pasajeros y las paradas adicionales que se requieran en el camino hacia los diferentes destinos. Sin embargo, nos esforzamos por minimizar cualquier inconveniente y proporcionar un servicio de calidad. Agradecemos sus comentarios y los tomaremos en cuenta para mejorar nuestros servicios. Siempre estamos trabajando para brindar la mejor experiencia posible a nuestros clientes. Esperamos poder ofrecerle un servicio más satisfactorio en su próxima ocasión.
Posted 1 year ago
Super. Kierowca był bardzo uprzejmy, miły i punktualny. Wszystko poszło szybko i sprawnie
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Posted 1 year ago
Professional as usual, very pleasant overall.
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Posted 1 year ago
Anbefales!!!!! Super service 😊
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Posted 1 year ago
prompt service would defo use again polite staff
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Posted 1 year ago
Puntuales y muy buenos vehículos
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Posted 1 year ago
Shuttle Direct is rated 4.5 based on 2,207 reviews