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Shuttle Direct Reviews

4.5 Rating 2,207 Reviews
86 %
of reviewers recommend Shuttle Direct
4.5
Based on 2,207 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Shuttle Direct Reviews

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Toller Service! Preis-Leistung top.
Helpful Report
Posted 1 year ago
Bestilte i god til transfer fra og til lufthavnen i Burgas. Chaufføren stod klar i lufthavnen og tog imod os. Afhentning på feriestedet fungerede også til fulde. Han kom godt nok en halv time tidligere end oplyst i bestillingen, men hellere det, end at han kom for sent. Så Shuttle Direct kan klart anbefales herfra.
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Posted 1 year ago
On time and efficient
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Posted 1 year ago
It was perfect!
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Posted 1 year ago
Great instructions and communication and a dream come true. I got to the arrivals hall and my name was on a board! No fuss or queueing we were directed to a minibus close by (with ac) and left when everyone was on board (about ten minutes). The journey was the time stated. I received an email 48 hours before departure with return shuttle details. Again we left on time and reached the airport in plenty of time. I would definitely recommend and use again.
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Posted 1 year ago
Super service, avec un chauffeur super sympa, merci Panos !
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Posted 1 year ago
Mycket bra
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Posted 1 year ago
Excelente servicio
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Posted 1 year ago
Excellent service from arriving at the shuttle direct desk to being brought back to the airport for our return flight home. Without hesitation, we would use this service again. Nice clean comfortable bus and courteous drivers. The pick-ups and drop-offs all ran on time and efficiently. Door to door service and very good value for money.
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Posted 1 year ago
Servizio molto efficiente
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Posted 1 year ago
Effektiv transport, dog havde jeg regnet med en mindre bil og ikke bus til 3 personer til hjemturen. Overholdte tiderne, og kendte genveje da trafikken tog til.
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Posted 1 year ago
Very efficient and reliable
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Posted 1 year ago
Keurig op tijd en ruime luxe auto's
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Posted 1 year ago
My driver was on time and very helpful with my luggage. The car was clean and the driver was professional. I recommend Shuttle Direct and will use them again.
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Posted 1 year ago
Excellent service. Our flight was slightly delayed so to come through at arrivals and see my name being held up was fantastic. No more delays. The small shuttle bus carried my family of 5 plus luggage and was a very clean, new vehicle. Driver was very pleasant. 100% recommended this service.
Helpful Report
Posted 1 year ago
Very slow transfer from Girona Airport. Arrived at 10:40pm and didn't get to destination till after 1:30am. Staff very pleasant but just a slow transfer at the end of a long day
Helpful Report
Posted 1 year ago
Thank you for sharing your feedback regarding your recent transfer from Girona Airport. We apologize for the extended duration of your journey and any inconvenience it may have caused. We understand that after a long day of travel, a slow transfer can be frustrating. Our aim is to provide efficient and timely services to our customers, and we apologize for falling short of your expectations in this instance. We appreciate your kind words about our staff, and we will take your feedback into account to improve our service and minimize any delays in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to our customer support team. We value your feedback and strive to provide the best possible experience for our customers. Thank you for choosing our services, and we hope to have the opportunity to serve you better in the future.
Posted 1 year ago
Immaculate and comfortable vehicle, friendly and safe driver and excellent service! We will definitely use this service again!
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Posted 1 year ago
Demasiada espera por autobus
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Posted 1 year ago
Lamentamos mucho las molestias ocasionadas debido a la espera prolongada por el autobús. Entendemos que esperar puede ser frustrante y nos disculpamos por cualquier inconveniente que esto haya causado. Es importante destacar que nuestros servicios de lanzadera funciona con rutas específicas para recoger y dejar a varios pasajeros en diferentes puntos. A veces, esto puede resultar en ciertos tiempos de espera debido a la coordinación de los traslados. Sin embargo, nos esforzamos continuamente por mejorar nuestros servicios y minimizar cualquier retraso innecesario. Tomaremos en cuenta sus comentarios para realizar ajustes y brindar una experiencia más eficiente en futuros traslados. Agradecemos sinceramente su comprensión y agradecemos su paciencia durante la espera. Si hay algo más en lo que podamos asistirle o si tiene alguna otra inquietud, no dude en contactar a nuestro equipo de atención al cliente. Estamos aquí para ayudarle. Nuevamente, nos disculpamos por las molestias ocasionadas y agradecemos su elección de nuestros servicios. Esperamos tener la oportunidad de servirle mejor en el futuro.
Posted 1 year ago
Instructions were not right . Saying someone will be waiting for us . We had to found the bus office, then ask about our reservation ( in spanish) . Eventually it was fine but not that easy
Helpful Report
Posted 1 year ago
Thank you for sharing your feedback regarding your recent experience with us. We apologize for any inconvenience caused due to the incorrect instructions provided. We take your feedback seriously and will immediately review our instructions to ensure they are accurate and clear for future bookings. It is our goal to make the process as seamless as possible, and we apologize for any confusion or difficulties you may have encountered. We appreciate your understanding and patience in locating our bus office and confirming your reservation. We strive to improve our communication and ensure that our customers have a smooth and hassle-free experience from start to finish. If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to contact our customer care team. We are here to help. Once again, we apologize for any inconvenience caused and appreciate your valuable feedback. We hope to have the opportunity to serve you better in the future.
Posted 1 year ago
Todo perfecto.
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Posted 1 year ago
Shuttle Direct is rated 4.5 based on 2,207 reviews