Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,207 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,207 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Very professional and on time!”

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Posted 1 year ago

Thank you so much Adam, for the rating! We're so pleased to hear that you had a great experience with us, and that we were very professional and on time. Thank you for being a valued customer!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you for your review. Have a good day!

Posted 1 year ago

“Having used this company a few times in different countries I honestly can't recommend them enough, we have never been let down by them they meet you at the airport holding your name bring you to your destination and collect you on your return flight home; very punctual and very very polite would definitely recommend the service.”

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Posted 1 year ago

Thank you so much for the 5 star rating, Donna! We really appreciate your kind words and are so glad that you have had such a positive experience with our service. We understand how inconvenient and stressful traveling can be, so we take great pride in providing punctual, polite and reliable service to each and every one of our customers. We really appreciate your recommendation and are pleased to have made your journeys easier. Thank you again!

Posted 1 year ago

“Minibus from and to the airport arrived in plenty of time. Both drivers courteous and assisted with our luggage - great service - will use again”

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Posted 1 year ago

Thank you Graham for your 5 star rating! We're so pleased to hear that our Minibus from and to the airport arrived in plenty of time and our drivers were courteous and helpful with your luggage. We're glad to know you will be using our services again, we value your loyalty!

Posted 1 year ago

“The ride to and from the airport was very pleasant and the car was on time for pick up at the hotel for the travel home. Had to wait some time and look for someone to assist us at the airport when arriving to Cyprus”

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Posted 1 year ago

Thank you so much Þorvarður, we are so pleased that you had a pleasant experience when travelling with Shuttle Direct. We are also delighted that you have chosen us for your transportation needs and we look forward to seeing you as a repeating customer. Thank you for your 4 star rating!

Posted 1 year ago

“Great service, made getting to and from the airport a breeze.”

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Posted 1 year ago

Thank you so much, Joel, for your glowing 5 star rating of Shuttle Direct! We're thrilled you had great service and enjoyed your journey to and from the airport - we're pleased to count you among our many returning customers. Thank you again!

Posted 1 year ago

“Excellent service from start to finish! Couldn’t have asked for anything more! The driver was there waiting when we landed and arrived early for pick up at the hotel to get is back to the airport. Both lovely men and couldn’t do enough to help. Thank you 😊”

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Posted 1 year ago

Thank you Deborah for your amazing 5 star rating and amazing feedback! It is a pleasure to hear that you had an excellent experience with Shuttle Direct from start to finish. We really appreciate your kind words about the driver and are honored that our service contributed to your enjoyable trip. Many thanks for your kind words!

Posted 1 year ago

“Palma to Cala d’Or with a child (8 year old) was a breeze with Shuttle Direct (and a return from Cala d’Or to airport). Used them many times and can’t thank them enough for their prompt, professional low cost service. The driver was courteous, kind and very helpful. 5***** review from me. I will absolutely use this company again and again. Recommend to anyone that requires a transfer service.”

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Posted 1 year ago

Thank you so much for your 5 star review and for being a returning customer! We truly appreciate it and are glad to hear you had an enjoyable experience with us, along with our prompt, professional and low cost service. We look forward to servicing you again in the future.

Posted 1 year ago

“Reservation was not possible.”

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Posted 1 year ago

We apologize for the inconvenience, but sometimes our availability can be limited due to high demand or last minute bookings. We recommend booking in advance to ensure availability and avoid disappointment. Please feel free to check our website regularly for updates on availability, or contact our customer service team for further assistance.

Posted 1 year ago

“Great service,on time and very reasonably priced. Would definitely use again!”

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Posted 1 year ago

Thank you for giving us a 5 star rating, Kenneth! We're so glad to hear that you enjoyed our great service, that our shuttle was on time and reasonably priced. We look forward to having you as our customer again in the future!

Posted 1 year ago

“Shuttle direct was efficient, punctual and a great service. We would certainly use them again.”

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Posted 1 year ago

Thank you for your 5 star rating Anne! We are thrilled to hear that Shuttle Direct was efficient, punctual and a great service. We are delighted that you would consider using our services again. Thank you for your review.

Posted 1 year ago

“Everything as arranged. Good service”

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Posted 1 year ago

Thank you for the 5 star rating, Morgan! We appreciate you for taking the time to leave us your review. We are so glad to hear that everything was arranged as it should and that you had a good service experience with Shuttle Direct.

Posted 1 year ago

“Excellent and very reliable service I would highly recommend and will certainly book for my next trip..”

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Posted 1 year ago

Thank you very much Linda, for your 5-star rating of Shuttle Direct! I'm so glad to hear that you got excellent and very reliable service from us and would highly recommend us. We look forward to having you onboard for your next trip!

Posted 1 year ago

“prompt service, but far too many drop offs/pick ups...1hr 45 mins transfer time from Alicante airport to Benidorm and nearly 2hrs on the return...far too long”

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Posted 1 year ago

Thank you so much for your positive review Paul! We are sorry to hear that your transfer times were longer than expected and will take your comment on board. We always strive to make sure our customers have the most efficient journey possible, and we are thankful to have a customer like you that continues to use Shuttle Direct.

Posted 1 year ago

“On time, very happy with service”

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Posted 1 year ago

Thank you so much Ian for your wonderful 5 star rating and kind review of Shuttle Direct! We are delighted to hear that you were on time and that you were very happy with our service. We also appreciate your loyalty and hope that you will choose Shuttle Direct again!

Posted 1 year ago

“Absolutely Brilliant. Not only a really efficiency shuttle service, They saved our holiday by spotting our flight had been cancelled and sorting a new travel time.”

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Posted 1 year ago

Thank you so much, Michael, for your 5-star rating of Shuttle Direct! We're so delighted that you found our service to be both efficient and brilliant! We are thrilled that we were able to save your holiday, and cannot thank you enough for being a returning customer!

Posted 1 year ago

“I've used them since 2018, never been let down yet.”

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Posted 1 year ago

Thank you so much for your 5 star rating for Shuttle Direct. I'm so glad you've had a positive experience with us! Thank you for being such a loyal customer!

Posted 1 year ago

“Driver was on time, very personable. I would definitely use this service again.”

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Posted 1 year ago

Thank you so much for rating Shuttle Direct with five stars, James! We are delighted to hear that your driver was on time and personable; we're so glad to have provided you with a pleasant experience that you would be willing to use again. We really appreciate your review!

Posted 1 year ago

“Amazing service!”

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Posted 1 year ago

Thank you Amanda for your rating of Shuttle Direct! We are so glad to hear that you had an amazing service experience, and we thank you for being a repeating customer. We truly appreciate your support of Shuttle Direct.

Posted 1 year ago

“Can't fault the service and cheapest option”

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Posted 1 year ago

Thanks so much for the 5-star rating and such kind words, Mark! We're so glad to hear that you can't fault our service and that we offered you the best prices option as well. We always strive to provide our customers with the best possible service. Thanks again!

Posted 1 year ago

Shuttle Direct is rated 4.5 based on 2,207 reviews