Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,198 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,198 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“I was extremely happy with Shuttledirect. It was very easy to book the service on line. The driver was very helpful and very courteous. I would be very happy to use Shuttledirect again.”

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Posted 11 months ago

“I always think shuttle direct is a great service.Which l use many times in a year in different countries.Tenerife airport on the 3/12/23 not so good.We were left waiting a long time for our pick up,as were many other people. It was hot standing in the hot sun in our winter clothes. eventually, a small bus arrived to pick up more people then it was capable of.Which was very stressful.”

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Posted 11 months ago

“Har altid fungerat till 100procent. Även då flyget var flera timmar sent.”

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Posted 11 months ago

“Aeropuerto - Benidorm todo correcto, el retorno al aeropuerto de Alicante nos suspendisteis el viaje nos tuvimos que buscar la vida, un taxi 80 euros fue la solución”

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Posted 11 months ago

“Excellent cost effective service. Couldn't fault it.”

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Posted 11 months ago

“Excellent, pick up and drop off perfect.”

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Posted 1 year ago

“Excelente servicio, ! Volveré a llamarles”

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Posted 1 year ago

“On time and comfy”

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Posted 1 year ago

“Great Service as always . thankyou”

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Posted 1 year ago

“super puenktlich”

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Posted 1 year ago

“Booked a taxi to meet us and to be parked out side was told he would be holding a board with our name on it. This was not the case we had to follow someone to an upstairs parking for minibuses which was horrible. Due to back issues I couldn't keep up and lagged behind in agony. We did get a minibus to ourselves but the whole point was to be in a taxi outside with no issues. I was in agony for 2 days of our weeks holiday.”

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Posted 1 year ago

“Bus arrived on time, driver had all details, we were unable to print our documents but that was not a problem”

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Posted 1 year ago

“Der Busfahrer war der beste Einstieg in einen wunderschönen Urlaub”

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Posted 1 year ago

“Absolutely wonderful as usual , very dependable and lovely staff , always a pleasure. Thank you”

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Posted 1 year ago

“Very good service, even that you know all the details (when and where from exactly you'll be picked up) only few days before departure, everything went perfectly fine, no delays or anything wrong.”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“shuttle direct transfer refused to take us to the hotel because the bus could not get to the hotel , , no mention of this before we arrived to airport , they offered to drop us half a mile away with loads of steps , ended up getting a taxi , and cancelled the return trip very bad service , if you can leave people at the hotel you need to inform them in time to make proper arrangements”

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Posted 1 year ago

“Very nice experience”

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Posted 1 year ago

“We have used Shuttle Direct a few times now, and the service from start to finish is excellent.”

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Posted 1 year ago

“We arrived at the airport and received friendly service and guidance on where to find our bus to our destination. We set off and it turned out that the driver was driving fast, really fast. He drove close to the cars in front and overtook at every opportunity. We came south and the passengers gradually had to get off at their respective hotels. Here the driver raced around the many roundabouts and you could hear how the luggage lay and slid back and forth. We even had to hold on tight to not fall out of the seats. When we finally arrived at our hotel, the luggage was thrown around in the luggage room. A driver from hell. We had booked a return trip with Shuttle Direct, but have chosen to cancel and find another means of transport. We simply do not dare to drive with Shuttle Direct again :-(”

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Posted 1 year ago

Shuttle Direct is rated 4.5 based on 2,198 reviews