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Shuttle Direct Reviews

4.5 Rating 2,205 Reviews
86 %
of reviewers recommend Shuttle Direct
4.5
Based on 2,205 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Shuttle Direct Reviews

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Anonymous
Anonymous  // 01/01/2019
Great service, friendly professional staff. I was very tired when I arrived and ached all over. The driver could see my distress & was very helpful. The desk clerk was a delightful young woman. The only thing I didn’t like was that it was a new city to me and I didn’t know which terminal was my arrival. Oops, I had to change terminals. I missed my scheduled bus but they planned me on the next available bus.
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Posted 1 year ago
Very happy with service. On time, comfortable coaches and good value.
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Posted 1 year ago
We were very satisfied with Shuttle Direct's services both on the day of our arrival and the day we left. Since (at our arrival) we were the only passengers, the driver was kind enough to drive us to the luggage locker place's street corner on his way back to the airport. We are infinitely grateful for that. The minibus was also exactly on time on the morning of our departure and so we made it to the airport when we were supposed to. The information sent to us was always precise and helpful. Thank you.
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Posted 1 year ago
Driver à l'heure et très sympathique
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Posted 1 year ago
Fast timing quick at pick up and drop off
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Posted 1 year ago
Puntuales, con limpieza en los vehículos, además los conductores te dan tips de la ciudad.
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Posted 1 year ago
Great service bang on time for the pick ups
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Posted 1 year ago
Excellent transferes ! on time & no waiting ! Quality service !!!
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Posted 1 year ago
The service was excellent, the suppliers contacted us one day before the trip, sending the contact of the driver. Both drivers, during incoming and outgoing transfers were excellent in communication. Excellent vehicles as well.
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Posted 1 year ago
Was weer top, alles goed geregeld en op tijd zoals afgesproken was. Fijne organisatie, hopelijk tot snel
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Posted 1 year ago
Very good service. Good value also.
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Posted 1 year ago
Super. Ponctuel et professionnel
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Posted 1 year ago
Fourth time used ... excellent service every time...driver ALWAYS on time and polite....clean vehicles...
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Posted 1 year ago
very profesional team
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Posted 1 year ago
El conductor, fue fantástico,el autocar estaba en buen estado,fue agradable, pero la compañía no me envió el horario del bus,ni en la ida ni en la vuelta,gracias que a mi amiga si le enviaron la hora de salida pude enterarme.
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Posted 1 year ago
Took approximately 45minute to get to Costa adedje ,bus turned up on time for return to airport would book again
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Posted 1 year ago
Wonderful experience! After getting our baggage we walked out and our driver was waiting for us with a sign that had our name on it. Our driver told us about Lisbon on The way to hotel. The day we left our driver picked us up right in front of hotel.
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Posted 1 year ago
Absolutely excellent and reliable service. Good, friendly and safe drivers. Due to our flight return time being changed, we had to phone for an earlier pickup at fairly short notice which proved to be no problem at all.
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Posted 1 year ago
Was told on arrival would have to wait 1 hour for shuttle. Advised person at desk I had a meeting and needed to get into centre of town before that. Shrugged his shoulders and said its a private company, take it up with them. I had to take alternative transport to make my meeting! When I asked for a refund, it was refused under terms and conditions. Very unfair , absolutely no compromise. Would never recommend this company due to their poor customer service. When i asked for a
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Shuttle Direct is rated 4.5 based on 2,205 reviews