“Stitching on straps coming away already at the back of the bag. I only bought the bag in December. Also there is a gap at the end of the zip so if you have not folded it over it gets water in.”
“Great sturdy but lightweight bag. Ideal for urban but also currently hiking on Dartmoor and it works so well - weather proof it seems, and well designed pockets etc”
“Item never received. Two emails to spiral to ask for assistance / support with no acknowledgement. Contact attempted via socials with no response. Would avoid purchasing any item from this company.”
Hi Adam, hope you're well.
Your order information shows delivery arriving 48 hours after ordering.
If there is any issue with this purchase please do email us at info@spiraluk.com. We will of course sort any problem.
Ensuring you receive and are 100% happy with your purchase remains our #1 priority.
Thanks,
Spiral
“the bag is really beautiful an has a lot handy departments and space but
-i have it only for a week and used it only 2 twice and the closing buckle is already ripped off, so the bag is not made for heavy duty like grocery shopping.
-even the tiniest stains stay on the fabric and cannot be removed, not even with soapy water
-customer service doesnt respond to any complain/email
really disappointed, you can keep your 25% voucher, please refund because I guess a replacement is not possible when the website already says "sold out" what a joke!
-I wont send it back when I as a customer have to pay for the return! bad service!
I rather buy a higher priced premium bag, thanks”
“This Transporter Bag, is an excellent bag for my purposes. It is strong but also light. So far it seems to be waterproof. It is professional looking, so can be used for business. At the same time it provides plenty of expansion space so that I can use it as my overnight bag as well as laptop bag when travelling on business. It is also comfortable to use as a backpack when I want to walk between offices, rather than take a taxi. Truly a multi-functional bag that will stand up well to everything I require of it. And all at a very fair price. Ordering and delivery went very well. Thank you.”
“I purchased a Transporter Delux backpack after one of my co-workers bought this bag. It appeared so simple with easy access and as a bounus stylish. I also liked the security provided by the roll down top. Well made and designed backpack.”
