“A good little loft ladder. There is only one point to note and that is, the hatch door must be fully opened when unfolding the ladder. If it isn’t, it clips the frame and splinters the wood. Not a problem, but something to be mindful of.”
“The products were great, can highly recommend. It was the lack of communication that has forced us to drop a star - We placed the order but did not know when it would arrive. When it arrived, still no communication to say that it was parcel 1 of 2. The other parcel arrived the following day even though both items were ordered together. This meant that we had to get a driver to deliver the second item to site so as not to hold up the install. There was no invoice sent either, although it was quickly received after we emailed a request. Would we use Sunlux again? Probably, but the issues could have been easily avoided with better communication”
“Ordered roof windows and slate flashings.
Easy process and speedy delivery. Product good quality and reasonable price.
One flashing damaged in post. Speedy no fuss replacement sent out next day.
All good 👍”
“Having been in the building trade for too many years and only using a well known brand till now I was pleasantly surprised as to the quality and certainty the price from order to arrival was 2 days. Very impressed all round would have been 5 stars unfortunately 2 screws missing”
“Fantastic customer service - was a bit sceptical however all was good and delviery was quick. No problems at all. Would highly recomend. YouTube Video for fitting was easy to follow too
Many thanks”
“Product is similar in quality to Keylite - so not as good as Velux but at half the price. I am adding a couple of coats of protective paint to exterior wood surfaces (albeit they will sit under the flashing.
One thing that was a bit disappointing. The company insisted that I pay a whopping £28 (I think) for delivery of the flashing kit when both that package and the window were delivered in one drop.”
“Very good service . delivery on time . Very pleased with product and will probably order another Fakro loft door when I get further with my renovation.”
