Name: Super.com
Address: -, San Francisco, California
Rating: 4.47

“First time using this site. I hope it all works out!! 😊 so far so good”

Posted 3 days ago

“I booked a hotel for a business trip from 3-6 Feb in Dubai 8 days in advance and received a confirmation number. Two days later, I called Millenium Plaza Dubai to confirm if they have my reservation but they did not. I called Super.com and they told me that the partner who does these reservations is unreachable by phone so they have to email the partner. 24 hours later there was still no response so I called Super.com and it was again the same story. I requested a refund and the agent processed it after calling the hotel and confirming they did not have any reservation under my name. Now I have to book the same hotel at 3 times the original price. Super.com did not offer any damages for the increased rate nor would they book a similar hotel in the same area :(((”

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Posted 5 days ago

“I booked a hotel for a business trip from 3-6 Feb in Dubai 8 days in advance and received a confirmation number. Two days later, I called Millenium Plaza Dubai to confirm if they have my reservation but they did not. I called Super.com and they told me that the partner who does these reservations is unreachable by phone so they have to email the partner. 24 hours later there was still no response so I called Super.com and it was again the same story. I requested a refund and the agent processed it after calling the hotel and confirming they did not have any reservation under my name. Now I have to book the same hotel at 3 times the original price. Super.com did not offer any damages for the increased rate nor would they book a similar hotel in the same area :(((”

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Posted 5 days ago

“Easy site to locate the right accommodations”

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Posted 6 days ago

“It was so traumatizing and I couldn't talk to no one about it after this investors left me handicapped by taking my 25,00$ stopping me from withdrawal of my hard earned money. My search for redemption begins after a very close associate of mine told me about olive Recovery Specialist and I saw a lot of reviews myself and testimonies about them, finally reached out and to my greatest surprise what I thought was impossible became possible and mind blowing. I will forever share their good work cause they saved me at a time I needed it most. You can contact them through via (WhatsApp) ‪+44 7438 6 87 236 Email : sharon—recovering—experts @ gmail . com”

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Posted 1 week ago

“Easy to use. Love it”

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Posted 1 week ago

“Low price”

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Posted 1 week ago

“Very well service”

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Posted 2 weeks ago

“Quick and easy to find and book a room, they have the best prices that I've seen so far!”

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Posted 2 weeks ago

“Hacer la reservación y pago, fue muy fácil.”

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Posted 2 weeks ago

“Everything was good until it came to verify that I am not a Robot, using WhatsApp. I felt helpless wondering why I was not receiving the code. It was because the NORTHERN MARIANA ISLANDS is NOT listed. I had to use the US phone code, so please add the Northern Mariana Islands. We are a US Territory, like Guam, our code is 1-(670). Thank you so much.”

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Posted 2 weeks ago

“Very pleased….will definitely use again……I hope the room is good.”

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Posted 4 weeks ago

“Easy, awesome”

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Posted 4 weeks ago

“Fraudulent transaction flagged by bank.”

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Posted 4 weeks ago

Hi Rob, As a trusted company featured in publications like the Financial Times, Forbes, and The New York Times, we take great pride in our credibility and our dedication to providing exceptional service to our valued customers. At Super.com, we adhere to the Payment Card Industry Data Security Standards (PCI Compliant), the highest certification in the payments industry. This ensures that all charges are processed securely and transparently for services you’ve explicitly agreed to. We're here to ensure a better experience for you and would like to understand more about the challenges you faced. Could you provide more details on the specific issues, along with any other relevant information? Feel free to email us at reviewsupport@super.com, including your username in the subject line. We're eager to understand more and take the necessary steps to resolve it.

Posted 3 weeks ago

““This is a scam booked hotel and paid went to hotel they ask to pay again when I talked to their customer service let me wait for 4 hours they could not help ask me to pay and refund me I have already paid and I did not get my refund basically they take both payment B_16698169 And B_16479327 been more than 10 days ask my money back they don’t care and no one replay to my email”

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Posted 4 weeks ago

Hi Saleh, Thank you so much for reaching out to us! We’re truly grateful for your feedback—it helps us grow and continue delivering the best experience possible. Your voice matters to us, and we want you to know that integrity and transparency are at the core of everything we do. We understand this situation must be frustrating, and we’re here to make things right for you. Sometimes, in the fast-paced world of travel, unexpected bumps can happen, especially when working through a third-party platform like ours. But please rest assured, our top priority is always to reduce any impact on our valued customers like you. We checked our records and we confirmed that your reservation with booking number B_16698169 was already been refunded since January 07, 2025. The refund should reflected in your account within 3 - 5 business days. As for the booking with confirmation number B_16479327. It seems you initiated a chargeback. It means that your finantial instutution and our chargeback team are the ones who are working on the case. And it looks like the issue was resolved and we already refunded you directly with your bank. You can reach out to your bank for further information. We hope this clarification addresses any doubts or concerns you may have had.

Posted 3 weeks ago

“After losing over $70,500 to an online scam, I felt completely hopeless and unsure of how to recover my money. Thankfully, I was referred to Oliver company expert and they truly came through for me. Their team was professional, responsive, and walked me through every step of the process. They kept me informed and worked diligently to recover my funds. If you’re in a similar situation, you can reach out to them: 𝔼𝕞𝕒𝕚𝕝: Olivercompanyexpert505 @𝕘𝕞𝕒𝕚𝕝 .𝕔𝕠𝕞 𝕆𝕣 𝕎𝕙𝕒𝕥𝕤𝔸𝕡𝕡: +44 - 74- 38- 68- 72- 36 I’m so grateful for their help and highly recommend their services.”

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Posted 1 month ago

“This is a scam booked hotel and paid went to hotel they ask to pay again when I talked to their customer service let me wait for 4 hours they could not help ask me to pay and refund me I have already paid and I did not get my refund basically they take both payment”

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Posted 1 month ago

Hi Saleh, Thanks for reaching out and letting us know about your experience. We want to get this sorted for you as quickly as possible. While hiccups can sometimes happen in the travel world, we’re here to make things right. Could you share your reservation ID with us? That’ll help us dive in and figure out what’s going on. Feel free to email us at reviewsupport@super.com, including your username in the subject line. We're eager to understand more and take the necessary steps to resolve it.

Posted 1 month ago

“Todo bien perfecto”

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Posted 1 month ago

“Quick and easy.”

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Posted 1 month ago

“I have to say Katie the manager here is fantastic. She’s comforting always concerned if you’re OK and a pleasure. Especially her Christmas decorations really give a warm welcoming.. Thank you, Katie😊💯. Freddie ❤️ plasterer.. I recommend💯💯💯. Frederick Bortolotti”

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Posted 1 month ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Super.com Reviews