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TheDressWarehouse Reviews

4.0 Rating 284 Reviews
71 %
of reviewers recommend TheDressWarehouse
Company Reviews Product Reviews
271
 Metrics Info
4.0
Based on 284 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
Read TheDressWarehouse Reviews

About TheDressWarehouse:

Right from the Fashion District of New York City, TheDressWarehouse stylists’ work around the clock to find our customers the best deals from the best designers. We pride ourselves on providing our customers with a variety of high-end gowns at 40-90% off market prices. We may all share a passion for fashion, but the TheDressWarehouse.com family has three things in common:

An endless love for high-end designer gowns
A desire for a wide variety of exquisite dresses in one place
And an obsession with amazing fashion at a discounted price!

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Alexandra Poirier
Verified Buyer
“The perfect dress I wanted for half the price of in store. Exactly the same! Quality 100% Fast shipping 100%”
TheDressWarehouse 5 star review on 7th July 2022
Helpful Report
Posted 2 years ago
Samantha Parchment
Verified Buyer
“The dress was exactly as advertised. It came well packaged as well.”
Helpful Report
Posted 2 years ago
Jennifer Rocky-Mensah
Verified Buyer
“The dress was perfect. Got lots of compliments. It was perfect for the occasion. Wore it for my sister’s beach wedding”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“デザインが突き抜けていてステキなお品が多いです！海外のサイトなので不明点等のやり取りに不安がありましたが　不明点などを質問しますと丁寧に返信もして下さいました！　オススメです！”
Helpful Report
Posted 2 years ago
Manal RAJAB Suleiman
Verified Buyer
“Appreciated”
Helpful Report
Posted 2 years ago
Patricia Ford-Thomas
Verified Buyer
“Runs extra small on the top.”
Helpful Report
Posted 2 years ago
Hasina Zuhurooddin
Verified Buyer
“Loved the way my package came to me. Would definitely recommend to buy here! Thank you theDressWarehouse!❤️”
Helpful Report
Posted 2 years ago
Ronke Olukoya
Verified Buyer
“The dress was exactly as the picture. Very lovely gorgeous. I can’t wait to wear it.”
Helpful Report
Posted 2 years ago
Muna Al Sulaiti
Verified Buyer
“This the first time for me shopping and The shopping experience was great, the package was great and even they put a pice of cartoon in the middle in case u used a sharp tools to open the package so u don’t cut the dresser”
Helpful Report
Posted 2 years ago
Brittany Vincent
Verified Buyer
“The shipping was fast but the dress was les than impressive. The top was come here apart in several areas and the seam on my right side was not seen leaving a hole that had to be pinned together for our formal event. I have always heard great things about La Femme m, unfortunately, i doubt i'll buy another for future events.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The XS was so big! It was pretty but couldn't be used.”
Helpful Report
Posted 2 years ago
Mari Rosecrans
Verified Buyer
“For an over $600.00 dress with a NO return policy. Funny that mine looks like somebody already got the zipper caught in the fabric and just tore it out! I have not even tried the dress on yet because I’m just sick about it and the money I spent! Obviously somebody tried it on, ripped the hell out of it, and then was able to return it. Nice business you’re running.”
Helpful Report
Posted 2 years ago
Michelle Harris
Verified Buyer
“All my dresses were to small. I was disappointed because I couldn’t return them for a larger size. Deeply wounded”
Helpful Report
Posted 2 years ago
Sara Johnson-Joseph
Verified Buyer
“The dress was absolutely beautiful and I did express shipping and the shipping was so fast. The only issue I had was with the zipper but I called customer service and they were helpful.”
Helpful Report
Posted 2 years ago
Rhonda Monger
Verified Buyer
“Purchased two dresses. One was perfect, the other had a shoulder/arm strap that was unattached and was missing multiple beads.”
Helpful Report
Posted 2 years ago
Ariana Depaula
Verified Buyer
“The photo and description of my item did not show that there is a large sheer opening on the sides. If I knew this I would not have ordered it as I need to get it taken in and this makes it more difficult. The dress did come quickly but due to the no return policy if it can not be altered because of something they didn't disclose I will be out $250”
Helpful Report
Posted 2 years ago
Lisa Martinez
Verified Buyer
“Loved the dress!”
TheDressWarehouse 5 star review on 25th April 2022
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Worse experience ever! I ordered a dress and few days later they sent me an email stating that my dress has been shipped even sent me a tracking information. Few days prior to day I needed the dress for, I tracked and it says the order has been Canceled and my dress was returned. My goodness! I called TheDressWarehouse, and all they said was that the dress was out of stock. How can the dress you already shipped and sent me the tracking number be out of stock? They never informed me any new development prior to the day I tracked the order. To make matters worse the lady that picked my call was even yelling at me, I asked to speak with the manager she said the manager would call me back. Till this moment, nobody called me. It was a terrible experience!”
Helpful Report
Posted 2 years ago
Kimberly Woodard
Verified Buyer
“The customer service is superb! The dress was so gorgeous and reasonably priced! I will definitely shop The Dress Warehouse again!”
TheDressWarehouse 5 star review on 20th April 2022
Helpful Report
Posted 2 years ago
Norraine McQueen
Verified Buyer
“Did not receive my dress it's about 4 weeks now”
Helpful Report
Posted 2 years ago
TheDressWarehouse is rated 4.0 based on 284 reviews
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