Dear Beverley,
Thank you so much for giving us a five-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you had a positive experience with us. Your recommendation means a lot to us and we will continue to provide excellent service to all our customers, just like you. If you ever need anything in the future, please don't hesitate to reach out. Thank you again for choosing The ID Band Company!
Thank you so much for your amazing 5-star rating, Tracey! We truly appreciate your kind words. We are thrilled to hear that you had a positive experience with our super quick service and delivery. We take pride in delivering products that are as described and of good quality. Your recommendation means a lot to us, and we can't wait to serve you again in the future. Thank you for choosing us!
“Very good service, prompt next day delivery was unexpected and very welcome, the product is as described, engraving is clear and accurate, would use this company again.”
Thank you so much for your 5-star rating! We sincerely appreciate your kind words and are thrilled to hear that you had such a positive experience with us.
It's great to know that our service exceeded your expectations, especially with our prompt next-day delivery. We understand that timely delivery is crucial, and we're delighted that it was a pleasant surprise for you. Our team strives to provide excellent service every step of the way.
We're also pleased that the product met your expectations, and the engraving turned out clear and accurate. Customer satisfaction is our top priority, and we always aim to deliver high-quality items.
Thank you for your trust in us, and we would be more than happy to assist you again in the future.
Warm regards,
The ID Band Company Team
“Found this company on webb site never used before so gave it a try , good service once completed order was sent received with in 7_10 days no problems.”
Thank you for taking the time to share your feedback regarding your experience with The ID Band Company.
We're sorry to hear that the bracelet you purchased for your son was too small for him. We do try to encourage customers to measure the wearers wrist before purchasing to ensure the correct size is selected. The wristband you ordered is available in larger sizes and we’ll be happy to exchange it for you.
Dear Mervyn, Thank you so much for your 5-star rating! We're thrilled to hear that the band you ordered with the requested information was delivered earlier than expected and met your expectations perfectly. It's always our top priority to provide our valued customers with exactly what they need, and your satisfaction means the world to us.
“While the service and quality of the stainless steel bracelet was good in the first instance I have however suffered a severe allergic reaction after a few days of wearing. unfortunately I cannot wear the bracelet again. I have contacted the company but I have never had a response which I find very disappointing.”
Thank you for your review. We are very sorry to hear you have had an allergic reaction, the majority of people are fine to wear Stainless Steel with only a small amount of the population being allergic to it. We’ve looked through our records and we can see that you sent us a message on Friday after we had closed for the weekend. We then emailed you back on the Monday after we reopened and offered to send you a silicone band free of charge that contained no metal and would have your details engraved which we have since sent out after you confirmed what size and colour you would like.
Dear Claire, Thank you so much for your 5-star rating! We're thrilled to hear that you found our bracelets very light weight with a nice feel to them. Your feedback is invaluable to us as we continuously strive to improve and meet our customers' expectations.
“Just what I wanted, the engraving on the underside makes it personal. I have next of Kin (iCE) on there and my blood group, along with my health details. My only advice is to just ask someone else to help measure your own wrist as although the item is great I probably order the size larger than need and could have gone down a size. Thanks you.”
Dear Paul, Thank you so much for your 5-star rating! We greatly appreciate your support and are thrilled to hear that you are happy with our service.
We are proud to deliver our products on time, and it brings us great joy to know that you are happy with the bracelet. Your satisfaction is our utmost priority, and we will continually strive to exceed your expectations in the future.
Once again, thank you for choosing The ID Band Company. Should you have any further inquiries or need assistance, please do not hesitate to reach out to us. We look forward to serving you again!
Best regards,
The ID Band Company
“I brought the epilepsy id band(s), so that I have backups. The one I am wearing @ the moment is proofing very useful, and the one I had previously was also.”
Thank you so much, Sally, for your 5-star rating! We truly appreciate your support and are thrilled to hear that you found our epilepsy ID bands so useful. We understand the importance of having backups, and we're glad that both the one you are currently wearing and the previous one have been proving valuable for you. Your kind words mean a lot to us, and we're here to serve you whenever you need. Thanks again for choosing The ID Band Company!
