Total Cards Reviews

Name: Total Cards
Address: 6 Maple Way, Durham Way South, Newton Aycliffe, County Durham
Rating: 4.84

4.8 Rating 2,559 Reviews

96 %

of reviewers recommend Total Cards

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,
Durham Way South,
Newton Aycliffe
County Durham
DL56BF

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Total Cards 5 star review on 5th March 2025

Jen Brant

Total Cards 5 star review on 4th March 2025

Anonymous

Total Cards 5 star review on 2nd March 2025

Aiden Hetherton

Total Cards 5 star review on 27th February 2025

David Ramsey

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast”

Helpful Report

Posted 6 months ago

Hi There, Thank you so much for this 4-star rating! We truly appreciate your support and taking the time to share your positive experience with us. We're thrilled to hear that you were impressed with our service and found it to be very fast. We constantly strive to provide quick and efficient service to our customers. We would love some feedback on how we would be able to make this a 5* experience in a future order!! If you could let us know it would be awesome and we will work to make sure all future orders will be 5*s Thank you again for choosing Total Cards!

Posted 6 months ago

“Exceeded expectations.”

Helpful Report

Posted 6 months ago

Hi There, Thank you so much for taking the time to rate Total Cards with 4 stars. We truly appreciate your support and are delighted to hear that your experience with us exceeded your expectations. At Total Cards, we strive to provide exceptional service and cater to the needs of our valued customers, just like you. We are thrilled to know that we were able to meet and surpass your expectations. We would love to hear how we could make this a 5* experience and any feedback would be helpful!! Once again, thank you for your kind words and for choosing Total Cards. We look forward to serving you in the future and providing you with even greater experiences.

Posted 6 months ago

“Very helpful and friendly staff. Really good boxed section.would like it they had a bigger trade section or single card section. Also would be good if sold graded cards.”

Helpful Report

Posted 7 months ago

Hi Lesley, Thank you so much for taking the time to leave us a 4-star rating for Total Cards. We truly appreciate your support and loyalty as our customer. We are thrilled to hear that you found our staff to be very helpful and friendly. Your kind words about our boxed section are truly appreciated. We constantly strive to provide a wide range of high-quality products to meet our customers' needs. Regarding your feedback about the trade section and single card section, as well as the availability of graded cards, we genuinely value your suggestions, we do have some Graded Cards on the site here for Pokemon: https://totalcards.net/collections/pokemon-single-cards Hopefully, you will find one that you like, you can order online for pick up or if you are in the gaming centre if you as the team they will look into the stock for you! Thank you once again for being such a loyal customer. We truly value your support and look forward to serving you with the utmost satisfaction in the future.

Posted 7 months ago

“Absolutely loved it! However the packaging could be improved.”

Helpful Report

Posted 7 months ago

Hi Naman Thank you for your feedback! We're thrilled to hear that you absolutely loved your experience with us. We appreciate your suggestion regarding the packaging and will certainly look into ways to improve it. Your input is valuable to us as we strive to enhance our service. We look forward to serving you again soon and we will work our hardest to give you the 5* experience we know that we can give you!

Posted 7 months ago

“Happy with service, all be it a little delayed. But that's not total cards fault. Would have been better if I could have purchased an additional product but it was "pick up only" Great overall 👌”

Helpful Report

Posted 7 months ago

Hi Jon Thank you for your 4-star rating of Total Cards! We appreciate your feedback and are glad to hear that you were happy with the service, despite a slight delay. We understand that the pick-up only option may have been inconvenient for purchasing an additional product, these are Gaming Centre Exclusives but we will definitely look into the stock we have on GC exclusives! Overall, we are glad that you had a great experience with us! Thank you again for shopping with us!

Posted 7 months ago

“Card came as described and in great condition. Only thing I would say is to send your singles in top loaders.”

Helpful Report

Posted 7 months ago

Hi Daniel, Thank you so much for your 4-star rating of Total Cards! We really appreciate your support and it means a lot to us. We're thrilled to hear that the card arrived exactly as described and in great condition. Customer satisfaction is our top priority and your positive experience validates our efforts. We also appreciate your suggestion regarding sending singles in top loaders, we do this for the more expensive cards but we will look into maybe having an option to ship with Toploaded cards! We continuously strive to improve our services, and your feedback helps us immensely in that process. Once again, thank you for choosing Total Cards and for taking the time to share your feedback. We look forward to serving you again soon!

Posted 7 months ago

“Greatly packed good quality arrived on time. Lose a star because it tricked me into signing up with my email with the promise of a discount code that I couldn't seem to apply to what I was trying to buy.”

Helpful Report

Posted 7 months ago

Hi There, Tyou so much for taking the time to leave us a 4-star rating for Total Cards! We truly appreciate your feedback and are thrilled to hear that you found our products to be of good quality and that they arrived on time - that's fantastic to know! We are sorry for the confusion or inconvenience caused by the discount code the sign-up one was for orders over £30. We appreciate you bringing this to our attention, and we will definitely look into it further to ensure a smoother process in the future. Once again, thank you for choosing Total Cards. We hope to have the opportunity to serve you again and provide an even better experience in the future.

Posted 7 months ago

“Arrived on time, and in good condition.”

Helpful Report

Posted 8 months ago

Hi Rumit, Thank you so much for your 4-star rating of Total Cards! We truly appreciate your support and loyalty as our customer. Arrived on time, and in good condition. Thank you for taking the time to share your positive experience with us. We would love some feedback on how we could earn that last star as we will work to make sure that this happens for your next order!! We hope to continue providing you with excellent service and high-quality products in the future.

Posted 8 months ago

“Good to finally have an esperatha. I like your shop.”

Helpful Report

Posted 8 months ago

Hi Bennett, Thank you so much for giving Total Cards a 4-star rating! We truly appreciate your support and feedback. It's great to hear that you are happy with your recent purchase and that you finally have the Esperatha. We are thrilled to have you as a satisfied customer and we look forward to serving you again in the future We would love to know how we could improve our services to earn that last star, we hope that you will let us know and give us some feedback!!

Posted 8 months ago

“Straight forward and easy to shop with Shipped promptly and packaged well.”

Helpful Report

Posted 8 months ago

Hi There, Thank you so much for taking the time to leave us a fantastic 4-star rating for Total Cards! We sincerely appreciate your kind words and support. We're delighted to hear that you found our website to be straight forward and easy to shop with. Our team is constantly working hard to ensure a smooth and user-friendly experience for all our customers. Additionally, we're thrilled that your order was promptly shipped and arrived in good condition. We take great care in packaging our products to ensure they reach our customers safely and securely. We would love some feedback on how we could earn that 5th star though!! If you could let us know how we could be better we would love to hear it Once again, we appreciate your feedback and thank you for choosing Total Cards. We look forward to serving you again in the future!

Posted 8 months ago

“Good product!”

Helpful Report

Posted 8 months ago

Hi There, Thank you so much for your 4-star rating of Total Cards! We appreciate your support and are thrilled to hear that you found our products to be of good quality. Your kind words truly mean a lot to us. We would love to hear how we could earn that last star!! If you could give us some feedback it would be awesome!! Once again, thank you for choosing Total Cards. We look forward to serving you again in the future to give you a 5 star experience we know we can give!

Posted 8 months ago

“Good website, user friendly. Good offers, and speedy delivery service!”

Helpful Report

Posted 8 months ago

Hi There Thank you so much for your 4-star rating and positive feedback on Total Cards! We appreciate your kind words and are thrilled to hear that you found our website user-friendly. We strive to provide good offers and speedy delivery service to ensure a great shopping experience for our valued customers like yourself. We are wondering how we could earn that last star though!!! We would love some feedback and we will work our hardest to make sure that this is sorted for your next order

Posted 8 months ago

“Late delivery, bit excellent customer service”

Helpful Report

Posted 9 months ago

Hi Zoe, Thank you so much for taking the time to rate Total Cards with four stars. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Late delivery can sometimes be frustrating, but we're glad to know that our excellent customer service made up for it. We strive to provide top-notch assistance to our customers throughout their shopping journey. We hope that we will continue to see you in future orders in which we will aim to earn that 5th star!!! We will work our hardest!

Posted 9 months ago

“New website is better but months on from now that those of us with loyalty points accumilated are locked out of them any new orders placed + delivered also don't seem to update the totals (perhaps this will be done retrospectively). Usability has improved but at the cost of features relating to customer loyalty, perhaps it's a net-good overall if it attracts more customers. One of my biggest current frustrations is around product delays. I get that total cards has dependencies on those outside of their control but it's frustrating to have to always reach out to customer support to ask when my order will be shipped, there's no proactive communication when things are delayed (I'm looking at you Bandai). I've seen TC update release dates when the official ones get pushed back, but when the issue is with distributors/suppliers to them who are unable to deliver in time for official releases there's radio silence. I've seen them acknowledge this on their community discord but have yet to see anything change. Shout out to Ryan who is amazing on Customer support, hopefully things get better so the above feedback of thirdparty delays is less of an issue. I hope the loyalty system is completed soon as it feels worse in some ways currently.”

Helpful Report

Posted 9 months ago

Hi There Thank you for taking the time to review us and for the 4 stars, it means a lot to us, especially all this feedback!! We will take this all to heart and work our hardest!! We are working on the Points at the moment (the team are revamping these), and we are hoping to have these sorted within the next few weeks!! We will most likely shout about these going live again on our Socials!!! We have passed your feedback regarding updates onto the team, they are working overtime to get something in place to help with delayed emails. We are also working to try and reduce the amount of delays that are happening, most are due to delays outside of our control but we will still work our hardest to make sure these are kept to a minimum. We are happy to see that Ryan has been awesome on our support channel, he is always happy to help whenever he can! We have passed this onto him!! We will work our hardest to improve our services as soon as possible and we hope to have the Points ready for customers very soon!! We hope that we will continue to see you in the future!!

Posted 9 months ago

“Couldn't fault the quality of pulls from the two booster boxes. Only reason for 4 stars is the fact I didn't have them for release day. Dealt with in a timely manner however.”

Helpful Report

Posted 9 months ago

Hi Gavin, Thank you so much for taking the time to rate Total Cards with 4 stars! We truly appreciate your feedback and support. We're thrilled to hear that you were highly satisfied with the quality of pulls from the two booster boxes you received. It's fantastic to know that our products met your expectations and delivered an enjoyable experience. We apologise for not having the items for release day. However, we're pleased to hear that our team addressed the issue promptly and efficiently. Customer satisfaction is our top priority, and we are constantly working to ensure that all orders are processed and delivered as quickly as possible. We will work our hardest to make sure the next release is awesome and with you for the release!!

Posted 9 months ago

“The cards arrived in good condition. They are for my son as a reward for good behaviour so he can build a Pikachu deck that he loves the idea of.”

Helpful Report

Posted 9 months ago

Hi Mark, Thank you so much for taking the time to share your 4-star rating of Total Cards! We truly appreciate your feedback and support. We are thrilled to hear that the cards arrived in good condition and that they are for your son as a reward for his good behaviour. Building a Pikachu deck sounds like a fantastic idea, and we're glad that your son loves it too! We would like to ask for a little feedback on how we could earn that 5th star!! We hope you will let us know and we will work our hardest to hit that for you!! Thank you once again for your review and from us all here at Total Cards, thank you for shopping with us!

Posted 9 months ago

“first order was incorrect but customer service was fast helpful and kind in fixing it. your email service for these reviews is very persistent tho, which has lowered my opinion slightly”

Helpful Report

Posted 9 months ago

Hi George, Thank you so much for taking the time to give Total Cards a 4-star rating! We greatly appreciate your support and loyalty as a customer. We are truly sorry for the inconvenience caused by your first order being incorrect, but we are pleased to hear that our customer service team was able to swiftly and kindly resolve the issue for you. Providing fast and helpful assistance is one of our top priorities. We are sorry about the frequency of the emails, it is something we are looking into to sort as soon as possible. Your feedback is valuable to us, and we will take it into consideration as we work towards improving our services Once again, thank you for your continued support, we hope that we will see you for another order where we hope that we will continue giving you awesome experiences!

Posted 9 months ago

“Came as expected, on time and packaging was high quality.”

Helpful Report

Posted 9 months ago

Hi Jack Thank you for your positive feedback! We're glad to hear that your order arrived on time and that you were pleased with the quality of our packaging. We would like to ask for a little bit of feedback regarding why this is only a 4-star experience as we would love to sort any issues for any future orders to give you the 5* experience we know we can give! Your satisfaction is important to us, and we look forward to serving you again in the future!

Posted 9 months ago

“I normally get all my stuff from Total Cards. It's around the corner and they have a great selection. But this order was a little different. Even though my order was speedy and correct, boxed and packed tightly, my deck came with the cards popping out of the front of a ripped box.”

Helpful Report

Posted 10 months ago

Hi There Thank you so much for taking the time to give us a 4-star rating for Total Cards! We greatly appreciate your support. We're thrilled to hear that you have always had a positive experience with us and love our great selection. We are sorry to hear that your recent order was a little different than expected. We understand how important it is for your deck to arrive in perfect condition. We can see that you are in the process of talking to our support team 😊 Please be assured that we take your feedback seriously and we will make sure to work to make sure this doesn't happen in the future. We appreciate your understanding and hope that this isolated incident won't deter you from continuing to choose Total Cards for all your card needs. Thank you for once again taking the time to review us and from us all here at Total Cards, thank you for ordering with us!

Posted 10 months ago

“Cards arrived as described, promptly and sensibly packaged. The website and service were fine. Got what I wanted at a good price. It's a good shop 🙂👍”

Helpful Report

Posted 10 months ago

Hi There Thank you so much for your 4-star rating of Total Cards! We truly appreciate your feedback and are thrilled to hear that your cards arrived as described, promptly and sensibly packaged. We're glad to know that our website and service met your expectations. It's great to hear that you got exactly what you wanted at a good price. We are hoping for some feedback on how we could improve our service to give you a 5* experience, if you could let us know it would be awesome and we will work our hardest to improve for future orders. Thank you once again for your review and from us all here at Total Cards, we thank you for shopping with us!

Posted 10 months ago

Total Cards is rated 4.8 based on 2,559 reviews