Total Cards Reviews

Name: Total Cards
Address: 6 Maple Way, Durham Way South, Newton Aycliffe, County Durham
Rating: 4.86

4.9 Rating 2,167 Reviews

97 %

of reviewers recommend Total Cards

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,
Durham Way South,
Newton Aycliffe
County Durham
DL56BF

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Total Cards 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wet quick delivery, huge range of products and one of the cheapest around. Great company to buy from”

Helpful Report

Posted 4 months ago

Hi Sam Thank you so much for your 5-star rating and kind words about Total Cards! We truly appreciate your feedback and are thrilled to hear that you found our delivery to be fast and that our product range is extensive. We take pride in offering competitive prices to our customers and we're delighted that you found us to be one of the cheapest options. Thank you for choosing us as your go-to company for purchasing trading cards. We look forward to serving you again in the future!

Posted 4 months ago

“Great service, product came well packaged and was kept up to date with when it was dispatched. Will definitely be ordering from them again.”

Helpful Report

Posted 4 months ago

Hi Andrew, Thank you so much for the 5-star rating of Total Cards! We truly appreciate your support and are delighted to hear that you had a great experience with our service. We take immense pride in ensuring that our products are well packaged and promptly dispatched, so it's fantastic to know that you found everything up to your satisfaction! We are grateful for your loyalty as a customer, and we look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out.

Posted 4 months ago

“New website is better but months on from now that those of us with loyalty points accumilated are locked out of them any new orders placed + delivered also don't seem to update the totals (perhaps this will be done retrospectively). Usability has improved but at the cost of features relating to customer loyalty, perhaps it's a net-good overall if it attracts more customers. One of my biggest current frustrations is around product delays. I get that total cards has dependencies on those outside of their control but it's frustrating to have to always reach out to customer support to ask when my order will be shipped, there's no proactive communication when things are delayed (I'm looking at you Bandai). I've seen TC update release dates when the official ones get pushed back, but when the issue is with distributors/suppliers to them who are unable to deliver in time for official releases there's radio silence. I've seen them acknowledge this on their community discord but have yet to see anything change. Shout out to Ryan who is amazing on Customer support, hopefully things get better so the above feedback of thirdparty delays is less of an issue. I hope the loyalty system is completed soon as it feels worse in some ways currently.”

Helpful Report

Posted 4 months ago

Hi There Thank you for taking the time to review us and for the 4 stars, it means a lot to us, especially all this feedback!! We will take this all to heart and work our hardest!! We are working on the Points at the moment (the team are revamping these), and we are hoping to have these sorted within the next few weeks!! We will most likely shout about these going live again on our Socials!!! We have passed your feedback regarding updates onto the team, they are working overtime to get something in place to help with delayed emails. We are also working to try and reduce the amount of delays that are happening, most are due to delays outside of our control but we will still work our hardest to make sure these are kept to a minimum. We are happy to see that Ryan has been awesome on our support channel, he is always happy to help whenever he can! We have passed this onto him!! We will work our hardest to improve our services as soon as possible and we hope to have the Points ready for customers very soon!! We hope that we will continue to see you in the future!!

Posted 4 months ago

“Professional, quick and helpful!”

Helpful Report

Posted 4 months ago

Hi Thomas, Thank you for taking the time to give Total Cards a 5-star rating! We appreciate your kind feedback and are thrilled to know that you found our service professional, quick, and helpful. It is our goal to ensure a seamless and efficient experience for all our customers, and we are thrilled to see that we have delivered upon that promise for you. Once again, thank you for your support and for choosing Total Cards. We cant wait to see you in a future order!!!!

Posted 4 months ago

“Arrived on time.”

Helpful Report

Posted 4 months ago

Hi There, Thank you so much for taking the time to rate Total Cards with 5 stars! We truly appreciate your support and are thrilled to know that you had a great experience with us. We are delighted to hear that your order reached you swiftly. At Total Cards, we strive to provide efficient and timely delivery to ensure our customers receive their products promptly. Once again, thank you for your positive feedback and for choosing Total Cards.

Posted 4 months ago

“I was looking for 151 Pokémon singles and they had some still in stock at a great price, package arrived promptly and was very securely packaged up, the cards are in great condition. Overall very pleased :)”

Helpful Report

Posted 4 months ago

Hi There, Thank you for taking the time to rate Total Cards with a 5-star review! We are delighted to hear that you had a positive experience with us. It brings us great joy to know that we had the exact 151 Pokémon singles you were searching for, and at a competitive price. Our team always strives to provide a wide variety of products to cater to our customers' needs. We understand the importance of careful packaging and prompt delivery, so it's fantastic to hear that your package arrived securely and in a timely manner. We take great care in ensuring that your cards are protected during transit to ensure they arrive in pristine condition. Thank you once again for your kind words. Your satisfaction is our top priority, and we are ecstatic that we were able to meet your expectations.

Posted 4 months ago

“I've been buying a lot of different packs, boosters and sets recently across different sites, but Total Cards always has the most competitive prices. Items are very well packaged and usually arrive earlier than scheduled. I'll be using them from now on for my card purchases.”

Helpful Report

Posted 4 months ago

Hi Callum, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. We're delighted that you find our prices to be highly competitive. We strive to offer the best deals in the market, ensuring that you can enjoy your purchases without breaking the bank or giving up an arm and a leg. Our team takes great care in packaging your items to ensure they arrive in pristine condition, and we're glad to hear that our efforts have not gone unnoticed. Your satisfaction and convenience are our top priorities, and we're glad to have met them. Thank you once again for choosing Total Cards as your go-to destination for all your card purchases. We truly appreciate your support and look forward to continuing to serve you with top-notch products and service in the future.

Posted 4 months ago

“Excellent condition items, fast and secure delivery, great value. Thank you!”

Helpful Report

Posted 4 months ago

Hi Svetoslav Thank you so much for giving Total Cards a 5-star rating! We truly appreciate your feedback and we're thrilled to know that you are satisfied with our service. We take pride in delivering excellent condition items quickly and securely, all while providing great value. We do hope that we will continue to see you for more awesome orders and from us at Total Cards, we thank you for being awesome!!

Posted 4 months ago

“Amazing service!”

Helpful Report

Posted 4 months ago

Hi Antonino, Thank you so much for your 5-star rating of Total Cards! We greatly appreciate your positive feedback and kind words - it means the world to us. We strive to provide amazing service to all our customers, and we are thrilled to hear that you had a great experience with us. We hope that we will continue to see you in future orders and from us all here at Total Cards, we thank you for shopping with us!!

Posted 4 months ago

“Swift delivery. Well packaged item. Will certainly be purchasing again from Total Cards.”

Helpful Report

Posted 4 months ago

Hi Tom, Thank you so much for leaving us a 5-star rating for your experience with Total Cards. We greatly appreciate your feedback and are thrilled to hear that you received a swift delivery and that your item was in excellent condition. We're delighted to have provided you with a positive shopping experience, and we look forward to serving you again in the future, We will make sure to work to give you another awesome experience!!

Posted 4 months ago

“good prices, fast shipping, well wrapped. Would recommend”

Helpful Report

Posted 4 months ago

Hi There Thank you so much for your 5-star rating of Total Cards! We really appreciate your kind words and are thrilled to hear that you found our prices to be good, our shipping fast, and our packaging well wrapped. We take pride in providing an awesome shopping experience for our customers, and we're glad that you would recommend us. If there's anything else we can assist you with, please don't hesitate to let us know. Thanks again!

Posted 4 months ago

“Had the cards I wanted in stock, a great price and fast delivery. Great stuff!”

Helpful Report

Posted 4 months ago

Hi Kieran Thank you so much for your 5-star rating of Total Cards! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad we had the cards you wanted in stock, at a great price, and that our delivery was fast, our teams work their hardest to get these to you swiftly and smoothly. Your kind words mean a lot to us. Thank you for choosing Total Cards! Great stuff indeed!

Posted 4 months ago

“Always great prices and offers, and delivered swiftly”

Helpful Report

Posted 4 months ago

Hi Jakub, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your feedback and support. Always great prices and offers, and delivered swiftly, are some of the core values we strive to provide to our customers, and we are glad to hear that you have experienced that firsthand. Thank you once again for your kind words and we look forward to serving you with the best deals and excellent service in the future.

Posted 4 months ago

“Great prices for awesome products.”

Helpful Report

Posted 4 months ago

Hi Azzer Thank you for your 5-star rating of Total Cards! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We pride ourselves on offering great prices for awesome products, and we're glad to know that you think so too. We look forward to serving you again in the future. Thank you for choosing Total Cards!!!!

Posted 4 months ago

“very easy to aquire alot of cards i need”

Helpful Report

Posted 4 months ago

Hi Joe Thank you so much for giving Total Cards a 5-star rating! We truly appreciate your support and we're delighted to hear that you found it very easy to acquire a lot of cards you needed. Our team works diligently to ensure that our customers have a seamless experience in obtaining the orders they desire. Once again, thank you for choosing Total Cards, and we look forward to providing you with excellent service in the future!

Posted 4 months ago

“Great quality, really good value and fast delivery”

Helpful Report

Posted 4 months ago

Hi Jayesh, Thank you so much for your fantastic 5-star rating of Total Cards! We greatly appreciate your support and are thrilled to hear that you found our products to be of great quality and good value. We take pride in providing fast delivery to ensure our customers have a seamless shopping experience. Thank you once again for choosing Total Cards and for taking the time to leave us such a positive review. We look forward to serving you again in the future!

Posted 4 months ago

“Honestly was extremely please at the condition the cards came in, even more impressed that the store was able to ship to were i live which is fantastic. I'll definately be looking for more singles in the future should the store have them in stock. Definately deserves a rare 5/5 from me.”

Helpful Report

Posted 4 months ago

Hi Sam, Thank you so much for taking the time to give Total Cards a 5-star rating! We're thrilled to hear that you were pleased with the condition of the cards you received. It's great to know that we were able to ship to your location, making your shopping experience even more fantastic. We appreciate your kind words about our store and assure you that we will continue to stock a wide selection of singles for your future purchases. We will wear the 5/5 badge as a medal of honour and we will continue to work to live up to your expectations!! Once again, thank you for your feedback and for choosing Total Cards. We hope to see you again soon

Posted 4 months ago

“No nonsense great service.”

Helpful Report

Posted 4 months ago

Hi Thomas, Thank you so much for your five-star rating of Total Cards! We truly appreciate your ongoing support and loyalty. "No nonsense great service" perfectly captures the essence of our commitment to providing top-notch service and products without any hassle. We are thrilled to hear that you have had a positive experience with us. Once again, thank you for your continued trust in Total Cards. We look forward to serving you in the future!

Posted 4 months ago

“Slick service, considerate packaging, and great prices. Super company.”

Helpful Report

Posted 4 months ago

Hi Mark, Thank you so much for taking the time to give us a 5-star rating for Total Cards. We greatly appreciate your support and are thrilled to hear that you had a positive experience with our company. We pride ourselves on providing awesome service, considerate packaging, and great prices to our valued customers like yourself. Your kind words truly encourage us to continue delivering the best possible service. Thank you again for choosing Total Cards. We look forward to serving you again in the future!

Posted 4 months ago

“First time buying pre-ordered twilight masquerade (21st may) 4days before release date (24th may) ment to be royal mail 48hour here for release day didn't receive until 29th of May absolutely shocking won't be buying from them again!”

Helpful Report

Posted 4 months ago

Hi Daniel Thank you for taking the time to review us on Reviews.Io. We value all feedback and strive to improve our service. We apologise that your order was not shipped in time for the release. We shipped it as soon as the stock arrived, but the courier delay was unfortunately beyond our control. Additionally, the shipping method you selected was affected by the Bank Holiday and the courier's no-delivery policy on Sundays. We are truly sorry that your first order with us was not satisfactory. This situation was a result of a series of unfortunate events and does not reflect our usual standards. We hope you will give us another chance to provide you with a 5-star experience. As evidenced by our numerous positive reviews, we work diligently to fulfil orders promptly. Thank you again for your feedback. We hope you reconsider and allow us to demonstrate our commitment to excellent service. Kind Regards Ryan

Posted 4 months ago

Total Cards is rated 4.9 based on 2,167 reviews