Total Cards Reviews

Name: Total Cards
Address: 6 Maple Way, Durham Way South, Newton Aycliffe, County Durham
Rating: 4.86

4.9 Rating 2,169 Reviews

97 %

of reviewers recommend Total Cards

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,
Durham Way South,
Newton Aycliffe
County Durham
DL56BF

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Total Cards 5 star review on 25th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“exactly as advertised and will definitely look here in the future.”

Helpful Report

Posted 6 months ago

Hi Martin Thank you for your feedback! We're delighted to hear that your order was exactly as advertised and that you're satisfied with your experience. We strive to provide accurate descriptions and high-quality products to ensure our customers' satisfaction. We look forward to being your trusted source in the future, and if you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we can't wait to serve you again!

Posted 6 months ago

“Shopping at Total Cards is always a great experience. Starting from the great price and the huge selection, up to the quick dispatch and the great communication. Thanks a lot for all your efforts and keep up the great work!”

Helpful Report

Posted 6 months ago

Hi Stefano Thank you for taking the time to review us here on Reviews.Io, it really means a lot to us that you have enjoyed your order with us We are so glad to see that you enjoy the prices that we have, we understand that this is an expensive hobby and we will always work our hardest to get these as low as possible. Our teams work their hardest to get this to you as soon as possible and in the best possible condition. We will work to continue to give you this!! We hope that we will continue to see you in a future order and from us all here at Total Cards, we thank you for shopping with us!

Posted 6 months ago

“Always available to assist with any orders/queries and never disappoints. Orders come packed very neatly and without issues.”

Helpful Report

Posted 6 months ago

Hi Alex, Thank you so much for your amazing 5-star rating of us! It means the world to us. We are thrilled to hear that our team has been always available to assist you with any orders or queries, and we are delighted that our packaging has always met your expectations. We strive to provide a hassle-free shopping experience and your satisfaction is our top priority. We will work our hardest to continue to give you the 5* experience we know we can give and from us all here at Total Cards, thank you for shopping with us!!

Posted 6 months ago

“Have ordered multiple times across different card games. Has never let me down!”

Helpful Report

Posted 6 months ago

Hi James, Thank you so much for your 5-star rating of us! We deeply appreciate your support We are thrilled to hear that you have chosen Total Cards for your card game needs multiple times, across various games, and that we have always met your expectations. Your satisfaction is our utmost priority, and we will continue to strive for excellence in providing you with top-notch service. We hope that we will continue to see you in future orders and from us all here at Total Cards we thank you for shopping with us!!

Posted 6 months ago

“Good communication, quick repsonse and delivery.”

Helpful Report

Posted 6 months ago

Hi Sue, Thank you so much for reviewing us here on Reviews.Io! We truly appreciate your kind words and feedback. We are happy to hear that you found our communication to be top-notch, our responses quick, and our delivery prompt. Providing excellent customer service is one of our top priorities, and it means a lot to us that you were satisfied with your experience. We do hope that we will continue to see you in future orders and from us all here at Total Cards thank you for shopping with us!!!

Posted 6 months ago

“Incredible service - I was having some issues during checkout with my postcode / delivering to my address, so I phoned them up and within 30 minutes they had sorted it, emailed me back & I bought the items successfully. They're super quick to dispatch, the goods are always well packaged & their prices are very competitive. They continue to provide genuine, realible, speedy service with a smile & this is why they have my repeat business ^_^”

Helpful Report

Posted 6 months ago

Hi Alex Thank you for taking the time to review us here on Reviews.Io, it really means a lot to us to get feedback like this!! Our teams are always happy to help! We are glad to see that the support team were able to get the issue with your address sorted quickly, they worked their hardest to get this sorted swiftly!! We are glad to see that the dispatch was quick and that it was well packed, the warehouse team take pride in their packing and it is always nice to see it appreciated!! We hope that we will continue to see you in future orders and from us all here at Total Cards, we thank you for shopping with us!!

Posted 6 months ago

“My recent order was great but I would like to warn you the product, Yu-Gi-Oh! - Infinity Chasers - Marshalling Field (Super Rare) INCH-EN045 has a picture of heavy freight train derricrane, this may be misleading to others so am hopefully it gets fixed. (Just clarifying I wanted marshalling fields so I got what I wanted)”

Helpful Report

Posted 6 months ago

Hi Julian, Thank you so much for leaving us a 5-stars. We truly appreciate your support and are thrilled to hear that your recent order was great. We are glad to see that your last order arrived and was awesome! We will continue to work our hardest to give you the very best we can! Thank you for the feedback regarding the wrong images, we have the team working on this now!! Once again, thank you for your kind words and for choosing Total Cards. We look forward to serving you again in the future!

Posted 6 months ago

“I'm glad I ordered from Total cards, speaking to them over the phone really reassured me of a lot of details I needed to know and they were really nice”

Helpful Report

Posted 6 months ago

Hi Shayan Thank you so much for the 5-stars! We truly appreciate your support and feedback. Our teams work their hardest to give you the very best that we can when it comes to service both through our Customer support and our deliveries! We're thrilled to hear that your experience over the phone with our team was reassuring and pleasant. Providing excellent customer service and addressing all your concerns is our top priority. If you ever need any further assistance or have more questions, feel free to reach out to us. We'd be more than happy to help! Thanks once again for choosing Total Cards. We can't wait to serve you again in the future!

Posted 6 months ago

“Goods were sent out and received on time. Greatly priced. It's my new go to place.”

Helpful Report

Posted 6 months ago

Hi Rachel, Thank you so much for your 5-star rating of us! We appreciate your support and are thrilled to hear that you had a fantastic experience shopping with us. We're glad to know that the goods were sent out and received on time, our team worked tirelessly to get these out the same day as they were ordered!! We are glad you found our prices to be greatly priced. Knowing that we have become your new go-to place is truly rewarding for us! Once again, thank you for choosing Total Cards and one big thank you from us here at Total Cards!!

Posted 6 months ago

“Only a couple orders in and totalcards went from 5 stars to 1. They posted a severely damaged sealed booster box to me, and when I asked for a replacement as soon as I recieved it, they made me wait 2 months for them to 'investigate' who was responsible for it. They decided it wasn't their fault, despite the fact that none of the other items or the packaging were damaged in any way, (the type of damage could not have been done by the post office) but graciously allowed me to get a replacement "if they had any left in stock". They then refused to pay for it to be returned, so I opted for a refund instead, being well and truly done with them at that point. It then miraculously disappeared after I posted it, never to arrive to them or get returned to me, nevermind that I've sent hundreds of packages out all over the world since and not one has gone undelived. The thing is, if they had taken resposibility for it, or even shown the tiniest bit of good will and paid for the postage, after, again, making me wait 2 MONTHS, I would still be buying from them regularly, but the combination of all of that just shows they are not to be trusted and I stopped dealing with them immediately, chalking the loss up to a lesson learned not to buy from small 3rd party companies like this.”

Helpful Report

Posted 6 months ago

Hi Artemis Thank you for taking the time to provide feedback on your recent orders. We value all reviews, including 1-star ratings, and will use them to improve our future orders. We apologise for the negative experience you had with this particular order. After investigating, we found that the item was shipped in perfect condition and was not damaged during transit. However, we understand your frustration and have contacted the carrier to launch an investigation. Unfortunately, their system did not show any damage, so we were unable to cover the return costs. Our support team has been in touch with you regarding a tracking number for the return, but we have not received a response. We receive deliveries 7 days a week, so please provide us with the tracking number as soon as possible so we can proceed with the return process. We apologise for any inconvenience this may have caused and recommend using a tracked shipping method for future returns to avoid similar issues. We are sorry that this order did not meet your expectations, and we do our best to resolve the issue as quickly as possible. If you can please get in touch with us and provide a tracking number so we can find out what has happened to your order. Kind Regards Ryan

Posted 6 months ago

“Really cheap and very good Pokémon cards to find.”

Helpful Report

Posted 6 months ago

Hi Paige, Thank you so much for taking the time to review us here on Reviews.Io! We sincerely appreciate your trust and support. As collectors ourselves, we know that these cards need to be in the best possible condition before we ship them out!! We also know that these can be expensive the teams work their hardest to keep the costs down and to keep this in the best possible conditions Once again, thank you for taking the time to share your positive experience. We hope that we will continue to see you in future orders and from us all here at Total Cards, thank you for shopping with us!

Posted 6 months ago

“Orders take too long.”

Helpful Report

Posted 6 months ago

Hi Jamie Thank you for taking the time to review us, your feedback will be very useful for us!! We are sorry for the delay in your order, this is not the status quo, usually, our stock arrives quite quickly but sometimes this can be delayed from the suppliers. If you ever need an update the support team will always try their best to get you one as soon as possible We are sorry once again you have not had a good experience with this order and we will work to make future orders a lot better!! We hope that you will be able to give us another chance to give you the 5* experience we know that we can give you!! Thank you for shopping with Total Cards!

Posted 6 months ago

“Fantastic service, and the communication has been excellent with the team. Looking forward to receiving more cards. It’s hard to find trustworthy vendors and Total Cards have been brilliant!”

Helpful Report

Posted 6 months ago

Hi Timur Thank you for taking the time to review us and for the nice words, it really does bring a smile to our faces!! We are always working to make sure that we can give the best possible customer service, through our support team and our orders, that we can! We will make sure to let the team know about this review!! We hope that we will be able to continue to give you this awesome experience and we hope that we will see you in a future order soon!! We hope you enjoy your order!! Thank you from us all here at Total Cards for shopping with us!!!

Posted 6 months ago

“Always solid and reiliable”

Helpful Report

Posted 6 months ago

Hi There Thank you for taking the time to review us here on Reviews.Io and the 5-stars, it really does mean a lot to us!! We are so happy to see that your orders have always been great and reliable, our teams work their hardest to make sure your orders are out to you in the safest way possible way and as quickly as possible. We hope that we will be able to continue this for future orders!! Thank you for once again reviewing us here and from us all here at Total Cards, we thank you for shopping with us!!!!

Posted 6 months ago

“Good website, genarally good pricecs, but a few cards I would not buy for the price you ask, ( like, mist energy, and charizard ex as you can get it on ebay for abou £4). Also lugia v and vstar. The formating of the website is very good, a lot better than it used to be.”

Helpful Report

Posted 6 months ago

Hi Moses, Thank you so much for leaving a 4-star rating for Total Cards! We truly appreciate your feedback especially about the site. We are glad to hear that you find our website to be user-friendly and that the formatting has improved. It is our goal to provide an excellent online experience for our customers. We also appreciate your honest input regarding the pricing of certain cards. We constantly strive to offer competitive prices and value for our customers. We will consider your comments while reviewing our pricing strategy in the future for single cards!! Once again, we are grateful for your review and for choosing Total Cards. Here is to the next order!!

Posted 6 months ago

“Always great! They taught us how to play One Piece and we’ve been playing ever since - thanks JP. Events are always well organised and planned and they have a great knowledge about all things TCG.”

Helpful Report

Posted 6 months ago

Hi There Thank you so much for your fantastic 5-star rating of Total Cards! We greatly appreciate your kind words and are thrilled to hear that we were able to teach you how to play One Piece and that you've been enjoying it ever since. Our team are always happy to help fans get into the TCGs, as players ourselves we do know that it can be daunting to learn a New TCG. We hope that we will continue to see you in future events and from us all here at Total Cards, we thank you for shopping with us

Posted 6 months ago

“Top quality products! Great customer service and very quick. A lovely and very friendly team! Highly recommend”

Helpful Report

Posted 6 months ago

HI Lucy, Thank you so much for your amazing 5-star rating! We truly appreciate your kind words and recommendation. We're thrilled to hear that you found our products of top quality and that our customer service exceeded your expectations. At Total Cards, we pride ourselves on providing prompt and friendly service to ensure the best possible experience for our customers. It means a lot to us that you took the time to share your positive feedback. We hope that we will continue to see you in future orders and from us all here at Total Cards, we thank you for choosing us to shop with!!

Posted 6 months ago

“A fun, good quality card.”

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Posted 6 months ago

Hi Susan, Thank you so much for your 5-star rating of us! We appreciate your kind words and are thrilled to hear that you found our cards of good quality, we try our best to keep these as safe as possible and all our TVG cards come directly from the Packs 😊. Your satisfaction is our top priority, and we're committed to delivering the best cards possible. Thank you for shopping with us and from us all here at Total Cards, we thank you for being awesome!!

Posted 6 months ago

“Recently found Total Cards, I probably won’t go anywhere else for cards now.”

Helpful Report

Posted 6 months ago

Hi J, Thank you so much for reviewing us here on Reviews.io, it really means a lot to us and thank you for the 5 stars. We are so happy that you have found us!! We will continue to work our hardest to make sure your orders are as awesome as possible!! If you ever have any problems our support team are always happy to help!! Once again, thank you for choosing Total Cards. We are honored to have you as a valued customer and here is to the next one!!

Posted 6 months ago

“Great prices and excellent packaging.”

Helpful Report

Posted 6 months ago

Hi George, Thank you so much for taking the time to leave us 5-stars! We really do appreciate your support and are thrilled to hear that you are satisfied with our service. We try our best to keep our prices competitive as we can!! We are so happy to see that your orders arrived in great condition, the warehouse team like to make sure that this is one of the top priorities when packing, and working to get these out quickly!! Once again, thank you for choosing Total Cards to shop with, and we can't wait to see you again!!

Posted 6 months ago

Total Cards is rated 4.9 based on 2,169 reviews