“Paving slabs have now been delivered and are of great quality. The reason for my poor score was the terrible experience of having the slabs delivered. The courier the seller used was appalling and we were told on 3 separate occasions the slabs would be delivered today but they never arrived. I brought this to the seller's attention but they did nothing to help.”
“The quality of the Indian Kandla Grey Sandstone was good, with no breakages or chips they came well-packed, the service was very good and even helped us with changing the delivery date to suit me.
Excellent on price and very competitive indeed in comparison.”
“I studied the market and realized that universal paving has the best prices and the quality is very high, they were all delivered whole, the packaging was very good. I was very satisfied and I recommend it with confidence.”
“Ordered two packs of kandla grey honed 900x600 sandstone, they came promptly and the product was first class, what more can you say. Highly recommend”
“I'm perfectly happy with the service provided by Universal Paving,
Ordered online had 2 crates delivered in good condition, creates were packed very securely,
Driver delivering was very helpful and positioned them where I needed them. And the stone now laid looks great. Very happy.”
“Fast & safe delivery, individually packaged. No breakages or damages to either of the 2 crates of tiles. Looks amazing now they are set down. Would definitely recommend and use again myself.”
“Absolute pleasure dealing with universal paving. Ordered 5 pallets of Kandla Grey Porcelain, all delivered on time and best quality I have ever seen. Would recommend it to all my friends and family.”
“Price was competitive and delivery good.
Had two broken slabs when unpacked, luckily the pack size was slightly larger than I needed so might get away it.”
“The customer service up to the point of delivery was excellent with help working out the most economical way to purchase the slabs for our new patio. We had 3 packs delivered all on pallets. When our builders opened the final pack lots of the slabs were broken, some had large chipped corners and some were broken in 2. The pallet was also very damaged. I contacted customer services and they requested photos which was understandable and I provided several photos and told them how many slabs were broken, our builders then discarded the broken slabs onto the skip, only then for customer services to ask for individual photos of the broken slabs which we couldn’t provide. I have heard nothing since, very poor follow up.”
“Excellent service and great price too. slabs better quality than I expected tbh for the price. Very easy to deal with and superb quick delivery. Put them exactly where I wanted them. Come tightly packed so no damage to slabs in transit. Highly recommended. Will definitely recommend to friends and use them again if needed.”
“The website was very user friendly, and ordering the paving slabs was easy. The quality of the paving slabs is very good and delivery was quick. The customer service I received from Akhi in the office, was excellent!”
