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Waterdrop Reviews

4.2 Rating 934 Reviews
77 %
of reviewers recommend Waterdrop
Waterdrop 5 star review on 14th September 2022
Anonymous
Waterdrop 5 star review on 10th August 2022
Chaitanya Halbe
Waterdrop 5 star review on 10th August 2022
Chaitanya Halbe
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 19th July 2022
Anonymous
Waterdrop 5 star review on 13th June 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
Easy to order, reasonable price and delivered on time!
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Posted 3 years ago
This was my first time ordering anything from Waterdrop. I bought two pitchers with water filters. The ordering process was easy enough. The pitchers are easy to handle. The water tastes off to me. Bottom line, I don't care for the taste. I've had better tasting water with other brands. To be fair I haven't talked with a customer service representative about this so I may be writing this review too soon. I gave four stars because the pitchers are easy to handle, I like the color, and I did ask customer service for a price match while waiting for my pitchers to be delivered and they replied right away that they would be happy to. I liked that experience with the customer service department. I'm not unhappy with the company since this was my only experience with Waterdrop and the poor taste of the water may be a fluke. I'm just not happy with my purchase.
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Posted 3 years ago
Easy setup and works well
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Posted 3 years ago
I like my under counter ultra filtration system. Easy peasy.
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Posted 3 years ago
I did a lot of research before settling on Waterdrop. Previously we had a Glacier Bay (Home Depot) filter and they stopped making filters for it (sigh). We wanted a company that takes pride in their product and has high quality filters. I think we found that with the selection at Waterdrop.
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Posted 3 years ago
Dear Robert, Thank you for your affirmation of our company! Your satisfaction has always been our top priority, and we here at Waterdrop will strive to bring you the best water purification experience. If you encounter any issues regarding the product, please feel free to contact us.
Posted 3 years ago
Contacted customer service. They responded quickly and followed up to see if our issue was resolved.
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Posted 3 years ago
The customer service is very responsive, you might not get a live person on the call right away, they usually need to return your call, but they do follow up. The instructions are placed in each order with the product which are easy to follow for someone less handy like myself.
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Posted 3 years ago
Excellent value and is the only aftermarket filter that actually fits because the manufacturer took the time to make sure the flange matched the receiver in my refrigerator would readily recommend your product to any who are considering first time or repeat purchase
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Posted 3 years ago
Dear Michael, Thank you for your affirmation of our products! Meanwhile, We really appreciate your support of our company! Hope to see you again!
Posted 3 years ago
I love this filter! Finally, great drinking water from the faucet. So easy to install and set up. Worth every penny. 15/10 would buy again.
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Posted 3 years ago
Hi, Kelly Thanks for sharing your feelings about our filter!It is our pleasure to have customers like you. Look forward to seeing you again!
Posted 3 years ago
Very pleased to have this waterdrop filter! My plumber after install actually specializes in water filters and reverse osmosis, and tested the tap vs. filtered. HUGE difference. The water comes out faster than the old filtered faucets too.
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Posted 3 years ago
Dear customer, Thanks for taking the time to leave feedback. We are glad to hear that you are satisfied with our RO system. We are committed to offering high-quality products and professional services to our customers. Hope to see you again!
Posted 3 years ago
Seems to be pretty good so far! Price beats Samsung's!
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Posted 3 years ago
Hi, Lisa Thank you for your affirmation of our products!Many customers think that our products are good in quality and cheap in price. It is our pleasure to have customers like you! Hope to see you again!
Posted 3 years ago
Easy to install. Water tastes good, but maybe not as good as my old RO system with an alkaline remineralization filter. I like having the UV purifier at the end as peace of mind and RO systems can get bacteria problems over years of use (as with my last system). I'm reducing the rating by one star because warranty registration fails every time with "No Corresponding Order No.".
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Posted 3 years ago
We have been using the reverse osmosis filter for a bit over a year now and are very happy! The water in our town has chlorine in it and it can sometimes smell a bit moldy/muddy from the water source. Once we installed the Waterdrop system, the icky smells went away and the water tastes so pure now. We drink more water now and we don’t have to buy bottled water anymore!
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Posted 3 years ago
Hi, Jenny Thank you for sharing your experience and feelings regarding our products with us. It was a pleasure serving you and your family. We really appreciate your support of our product! Hope to see you again!
Posted 3 years ago
Shipped quickly, second time ordering our refrigerator water filters from waterdrop. Quality product, good price. Bought 3 to have on hand to change when needed.
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Posted 3 years ago
Dear Alisa, Thank you for your support of our filters!Many customers think that our filters are excellent in quality and cheap in price. It is our pleasure to have customers like you! We promise to give you the most satisfactory service to thank for your patronage. Hope to see you again!
Posted 3 years ago
I haven’t used them yet so therefore I can’t write a review!! Please quit asking me for one. Thank You
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Posted 3 years ago
We are very sorry for the interruption before. We would appreciate it if you leave us feedback highlighting where we can do better in the future. Hope you enjoy your product.
Posted 3 years ago
This filter was easy to install, so far it works great.
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Posted 3 years ago
Dear customer, Thanks for taking the time to leave feedback. If you encounter any issues regarding the filter, please feel free to contact us.
Posted 3 years ago
Easy to install and the water tastes great. The sound is minimal.
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Posted 3 years ago
Dear Christina, Thanks for sharing your feelings about the product with us. The post-activated carbon block in the MRO filter can reduce taste and odor and improve the taste of water. And because of the fully enclosed design, this G2P600 RO system’s noise does not exceed 55dB. We are committed to providing you with the best quality water filtration products. Hope to see you again!
Posted 3 years ago
The company is easy to work with and was able to help with my decision as to what filter to purchase.
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Posted 3 years ago
Dear Customer, Thanks for your affirmation to our company! Your satisfaction has always been our top priority, and we here at Waterdrop will strive to bring you the best water purification experience. Please feel free to contact us if you have any questions regarding the products. We will provide the most professional suggestions for you!
Posted 3 years ago
The Waterdrop website was easy to navigate and the purchase went smoothly.
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Posted 3 years ago
Dear Martina, Thanks for taking the time to leave feedback. Your encouragement and affirmation are our greatest motivation. We really appreciate your support of our company! Hope to see you again!
Posted 3 years ago
So far so good, product arrived quickly, installed easy, and seems to be doing its job. I will buy again.
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Posted 3 years ago
Dear Carl, Thanks for your feedback! We are so happy to see that our filters can meet your requirements. If there is any problem regarding the filters, please feel free to contact us. Hope to see you again!
Posted 3 years ago
Waterdrop is rated 4.2 based on 934 reviews