“Great products with very high quality! Everything looks and feels fantastic. Now all my friends want to buy Bound! International shipping went very good as well; I ordered on Monday and received my order on Friday. One thing though; I’ve made two orders well over £150 but never received the free tote bag that’s being advertised with. Still, the clothes are far more important to me and they’re the BEST! ❤️”
“Hi team, I’ve been religiously buying an item from each collection for a few years now, love the quality and the style. My favourite brand, keep it up”
“Really happy with my knit. Great quality and fit.
Four stars, not five because of the return system. At first I ordered a size too small, so I placed a new order for a larger size thinking that I could just return the other one. However, living outside the UK it’s close to impossible to return an item within just 14 days. In Denmark, my shipping option was to pay 16 GPB for a delivery of 5-7 business days excl. toll time. So there was no guarantee that it would be sent back in time for a refund and I was not interested in store credit. So now I just have two knits hoping to sell the first one myself… Would have really appreciated a longer return period, fx 28 days for countries outside UK.”
“Your company was recommended by a friend and am I glad they did. Ordering was easy and delivery was excellent, will definitely use your company again!!”
“I think the quality and finish on every piece I ordered is unmatched, especially at the pricepoint bound is sitting.
Otherwise I think the customer service and communication, whether its about offerings or showing relevant new, or even keeping me up to date about delays on orders, is best in class as well!
Only positives and an easy recommendation to friends and family.
//Andreas, sweden”
“Good afternoon
Like all your clothing I order I love it, I like to dress in a different style to the usual that is provided by brands and high street stores. I find your products the ones on this order and all I order to be very different and fit me well, it suits my style. I find your product to be different and that’s what I want. Thank you.”
“Really happy with the knit half zip, nice fit and quality, long delay in fortunately but this was explained and they kindly through in a tote as an apology, however communications could’ve been better as I waited over 3 weeks for this.
Also, as shown in pic below, my pullover has a strange purple stain on the fabric of the sleeve, not sure how this happened”
