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Wetrooms Online Ltd Reviews

4.9 Rating 537 Reviews
97 %
of reviewers recommend Wetrooms Online Ltd
4.9
Based on 537 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Wetrooms Online Ltd Reviews

About Wetrooms Online Ltd:

Wetrooms Online are the UK's Wet Room Experts, since 2008 we have grown to become the UK's largest dedicated wet rooms retailer, supplying trade and DIY customers.


With a wealth of experience in the wetroom business, we offer unbiased expert help and advice and a 5 star service.

Visit Website

Phone:

0800 280 8008

Email:

info@wetrooms-online.com

Location:

Unit 10,
Old Hall Road,
Bromborough
Wirral
CH62 3NX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great guys with very good product knowledge I definitely will be buying more Rick Fylde Coast Kitchens and Bathrooms
Helpful Report
Posted 7 years ago
Good service, good value.
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Posted 8 years ago
Excellent service - kit exactly as ordered and turned up the following day.
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Posted 8 years ago
First class service throughout both with technical enquiries and delivery promises. Would highly recommend this company.
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Posted 8 years ago
I've used this company before and once again , it's a first class product,first class service and on time. Excellent
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Posted 8 years ago
Quick dispatch, great follow up. Would use again.
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Posted 8 years ago
Exceptional service, really knowledgeable and helpful staff. Would definitely recommend to others.
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Posted 8 years ago
Having never used this website before or heard of it, I was a little doubtful, even more so when I had placed my order and didn't receive a typical email confirmation. However, there was no need to be concerned. The site states next day delivery, which I had expected but when my products didn't arrive the next day I phoned and within a couple of seconds the phone was answered and their customer service rep went away and phoned their delivery provider. He then phoned me back to confirm they had tried to deliver the previous day but no one had been home - my fault! Delivery arrived a couple of hours later! With no issues as to condition. Furthermore, when I had discovered my centre drain wet room tray was not appropriate, I was able to phone and a new tray sent out with the unsuitable one to be collected at the same time! Excellent customer service! Would have no doubts to order from them again!
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Posted 8 years ago
Quick service, arrived without any problems
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Posted 8 years ago
Dealt with my query quickly, product delivered as promised, couldn't be happier.
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Posted 8 years ago
Having made my order I received a telephone call the following day with details of my date for delivery. All the packaging was intact and very well thought out to maximise and properly protect the enclosed items. Brilliant company
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Posted 8 years ago
After having two hip revision operations over the last 18 months and my wife due for hip op soon we decided that our old shower stool had its day and looked for an alternative. The wall fitted drop down stool we opted for cost a bit more than we would have liked, but when it arrived what a cracking piece of shower kit looks beautiful works a treat. As with the bath we put out in favour of a walk in shower should have fitted this seat instead of the wobbly old plastic stool,It's gone now.
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Posted 8 years ago
Great service competitive price and fast delivery time can't fault many thanks
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Posted 8 years ago
Good delivery and good comms.
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Posted 8 years ago
Super fast delivery.
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Posted 8 years ago
Not yet opened the packet, but based on the efficiency of your delivery I am sure there will be no problems.
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Posted 8 years ago
I have used Wetrooms Online twice now as I have been refurbishing the en suite to turn it into a wet room. The service I have received on each occasion has been great. Next day delivery (free) and always a phone call to say that the goods are on the way and is there anything else I need. Prices are good. I can highly recommend.
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Posted 8 years ago
As described and fast delivery.
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Posted 8 years ago
Speedy service at great prices
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Posted 8 years ago
High quality wet room base complete with fitting kit arrived well packaged and delivered within 24 hours! The website is excellent showing a wide range of sizes and designs which allowed me to choose a base avoiding central heating pipes.
Helpful Report
Posted 8 years ago
Wetrooms Online Ltd is rated 4.9 based on 537 reviews