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Wetrooms Online Ltd Reviews

4.9 Rating 537 Reviews
97 %
of reviewers recommend Wetrooms Online Ltd
Company Reviews Product Reviews
1
 Questions Metrics Info
4.9
Based on 537 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Wetrooms Online Ltd Reviews

About Wetrooms Online Ltd:

Wetrooms Online are the UK's Wet Room Experts, since 2008 we have grown to become the UK's largest dedicated wet rooms retailer, supplying trade and DIY customers.


With a wealth of experience in the wetroom business, we offer unbiased expert help and advice and a 5 star service.

Visit Website

Phone:

0800 280 8008

Email:

info@wetrooms-online.com

Location:

Unit 10,
Old Hall Road,
Bromborough
Wirral
CH62 3NX

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C
Verified Reviewer
“Excellent communication. Ryan even called to advise when had been dispatched, which was the same day I ordered. Offered any help with advice on installation. Free next day delivery as well. Superb”
Helpful Report
Posted 4 years ago
MR N KING
Verified Reviewer
“fast and efficient service good communication too.”
Helpful Report
Posted 4 years ago
S
Verified Reviewer
“Very easy to order. Next day delivery. Courtesy phone call to say items on way and who to contact if not next day. Brilliant service. Thank you.”
Helpful Report
Posted 4 years ago
S Thompson
Verified Reviewer
“The shower tray arrived promptly exactly as described. Great service.”
Helpful Report
Posted 4 years ago
T Knight
Verified Reviewer
“Very happy with their service and answered my questions as I wasn?t sure on a few technical issues. Goods arrived promptly. Will definitely use again.”
Helpful Report
Posted 4 years ago
R
Verified Reviewer
“Good service, although i was sent the wrong product in the first instance hence the 4 stars, the replacement was sent and wrong one picked up very quickly.”
Helpful Report
Posted 4 years ago
M Kick
Verified Reviewer
“Great product and easy to fit, slight damage Bruising) to one panel on the radiused edge when packaged opened. Could do with better protection around corner edges.”
Helpful Report
Posted 4 years ago
R Down
Verified Reviewer
“Quality of products seems great - at least comparable with similar items elsewhere. Price is about the same as elsewhere. Delivery - great! Arrived 48hrs after I ordered despite every other supplier claiming there would be long delays. Customer service - Excellent! I needed to return an item and replace with larger of the same. The replacement arrived the next day and the original was collected. Yes, I had to pay for the return, but it's just nice to actually get some customer service - unusual these days.”
Helpful Report
Posted 4 years ago
P Clark
Verified Reviewer
“I was very happy with both the help and guidance I received when researching your products. I was looking for a wheelchair proof tray/wet room system. Having now received your Contour wet room system I would happily recommend it to anyone looking for a 'belt and braces' tray and tanking system.”
Helpful Report
Posted 4 years ago
L Courtney
Verified Reviewer
“Josh was extremely helpful and very knowledgeable. I would absolutely recommend him and the company.”
Helpful Report
Posted 4 years ago
G
Verified Reviewer
“Good customer service and prompt delivery”
Helpful Report
Posted 4 years ago
Mrs Johnston
Verified Reviewer
“Product arrived on time.”
Helpful Report
Posted 4 years ago
R
Verified Reviewer
“Fast delivery of exactly what I ordered. What's not to like?”
Helpful Report
Posted 4 years ago
M Cox
Verified Reviewer
“Thanks for fast efficient service would use again”
Helpful Report
Posted 4 years ago
C
Verified Reviewer
“prompt service and exactly what the description of the product said turned up.”
Helpful Report
Posted 4 years ago
J
Verified Reviewer
“Great service and quick delivery.”
Helpful Report
Posted 4 years ago
A Hunter
Verified Reviewer
“Good products and prompt service thanks”
Helpful Report
Posted 4 years ago
D Pote
Verified Reviewer
“Great service and products”
Helpful Report
Posted 4 years ago
M Lee Story
Verified Reviewer
“Really helpful advice from customer service. Quick delivery and good products.”
Helpful Report
Posted 4 years ago
G Roberts
Verified Reviewer
“A first class communication and service in difficult times. It was easy to speak to an actual person Ryan in our case. He rang us back immediately with all the information and amazingly the whole order came within 24 hours. Really pleased with the product in this case Nuance Shower Panels. Thanks for providing a first class service. Will not hesitate in recommending you to others and will return to you at some point in the future. Graham Roberts”
Helpful Report
Posted 4 years ago
Wetrooms Online Ltd is rated 4.9 based on 537 reviews
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