“I placed an order for multiple sachets so I could try a variety of flavours. I was happy until I came to pay. The website said that delivery was around £4 so proceeded and at checkout jumped up to over £11. I filled out a contact card as that’s the only way to contact them and still have not received a reply.. I love the products but feel extremely let down by the overcharge and lack of customer service...”
Hi!
I'm very sorry for the troubles here, not sure why we haven't received your support ticket but feel free to send an email to info@x-gamer.com and we would be happy to help!
“Bought a mixture of shotz and was honestly disappointed with the lack of flavour most of them produced. Zomberry was ok but the others not great at all. Won’t be buying again.”
“Fast delivery but did not receive all items i ordered. Thankfully customer support was quick to help. It is still frustrating for having to wait longer for something they forgot to send.”
“have not yet received my order after 11 days.
Granted, I know this is coming from a differnt country, however as far as I know you guys are located in europe.
is It due to covid 19 or is one of my ordered items out of stock?”
“Hmmm ... hatte vermutlich zu hohe Erwartungen.
Geschmacklich sind sie mir alle zuuu künstlich und treffen die Frucht oder was sie eben darstellen nicht wirklich. Von der Wirkung konzentrierter zu sein und etwas "aufgeputscht" zu sein, hab ich auch nichts mitbekommen.
Für mich nicht nochmal, vlt. mal eine andere Marke probieren :/
Von den 7 mir zur Auswahl stehenden, könnte ich wenn Zomberry empfehlen.”
