Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, 270, Provo, Utah
Rating: 4.48

4.5 Rating 1,247 Reviews

87 %

of reviewers recommend Xeric Watches

4.5

Based on 1,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 5th January 2025

405

Anonymous

Anonymous // 01/01/2019

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“Sleek watch with very nice craftmanship. I like it! There are other Xeric watches that I find interesting and look forward to making another purchase, especially due to my positive experience with the Trappist.”

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Posted 2 years ago

Thanks for leaving us this review! So happy to hear you are enjoying your Trappist-1!

Posted 2 years ago

“This is the 10th Xeric watch I have and the 1st is as cool as the 10th looking forward to more”

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Posted 2 years ago

Thank you for your continued support! We really appreciate having you as a loyal customer :)

Posted 2 years ago

“Good quality and fast shipping ☺️”

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Posted 2 years ago

Thanks for supporting our brand :) Enjoy your Atlasphere!

Posted 2 years ago

“This watch is so cool!! I get a lot of comments! My only criticism is the date window. It’s very small and really unreadable! It would be better without it.”

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Posted 2 years ago

Thanks for the support and for your feedback, John!

Posted 2 years ago

“A beautiful watch with a very good/ high end finish. Automatic movement keeps good time. It’s proportions are great and friends ask me about the watch as soon as they see it. My only complaint is that the hours circle is so close to the watch’s central axis. That at night when the center axis reference is not that obvious, is hard to tell the hour, because the hours circle seems to be in the center. I guess that the quartz version, with the hour circle far out, doesn’t have that problem. The electroluminescent markings are beautiful at night, the little black light flashlight that comes with the watch is a nice touch.”

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Posted 2 years ago

Thank you so much for your feedback and for posting this review. We really appreciate you supporting our brand!

Posted 2 years ago

“I received the "Trappist-1 American Moonphase Brass Green" and absolutely love the look! I recieved it through the quartz mystery watch and I am more than happy with it!”

Xeric Watches 5 star review on 26th July 2022

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Posted 2 years ago

Thanks for sharing this photo and for your review! We appreciate you supporting our brand! Enjoy :)

Posted 2 years ago

“Beautiful watch. I am turned off by the company's communication with the customer. However, the watch is amazing.”

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Posted 2 years ago

Hi Debora! We do apologize for the shipping address mishap! We are really happy to hear that the watch did arrive and that you are enjoying it. We really appreciated your patience while we solved the shipping issues :)

Posted 2 years ago

“Absolutely stunning to look at!”

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Posted 2 years ago

Happy to hear you are enjoying your Halograph II. Great color choice! Thank you for your support!

Posted 2 years ago

“I have purchased two Xeric watches; Trappist-1 Automatic NASA Edition Meteorite Blue Supernova and the Halograph II Automatic, both watches have quality builds and they are aesthetically pleasing to the eye. I own numerous Swiss watches and I'm in love with this brand and its unique designs and out-of-the-box thinking. I would like to see Xeric create a world timer watch.”

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Posted 2 years ago

Thank you for your review, Carlos! We appreciate having you as a customer :)

Posted 2 years ago

“Bought a watch which is advertised to be limited to 75 pieces but in reality the back of watch says 92/100. Also, since I bought the last one available I'm quite disappointed I didn't receive 75/75 (or 100/100). Then about the watch: it looks nice but for the price I expected the quality to be higher.”

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Posted 2 years ago

We do apologize for the confusion, our Vendetta is limited to 100 pieces, as noted on the product page and not 75! Unfortunately, receiving the last one doesn't guarantee getting 100/100. We are happy to you were able to grab one of the 100 made in this color and we appreciate your feedback!

Posted 2 years ago

“The customer service I received from Sarah and Alyssa was second to none. I picked up my watch from the Kennedy space center and it had a cracked dial. I contacted the team immediately and they were super helpful with the entire returns process and even offered me an additional watch strap as compensation for my poor experience with the Kennedy space center. I can’t wait to buy my next xeric watch :)”

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Posted 2 years ago

Thank you for this kind review, Vincent! We are happy to hear our team was able to assist you with getting your watch replaced. I hope you are enjoying your replacement and we hope it's just the first of many Xerics in your collection :)

Posted 2 years ago

“Love the style, still trying to learn how to tell time on the thing (LoL)”

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Posted 2 years ago

Glad to hear you are enjoying your Soloscope! Feel free to reach out to our customer service team at any time with any questions about how to tell the time! The manual is also available on our website as well :)

Posted 2 years ago

“Was very skeptical at first, however when I received the watches, yes plural I was very impressed with the quality and look. One of the watches had a scratch/crack and I called Xeric for a return. They processed the return with no hassle and sent me a new one. Excellent service and great quality. Keep it up and keep innovating new fun designs.”

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Posted 2 years ago

We are so sorry to hear your timepiece showed up with a crack! We are happy to hear our team was able to fix the issue quickly. We appreciate having you as a customer!

Posted 2 years ago

“We gifted the beautiful Trappist-1 NASA edition Lunar Module automatic, in rose gold, black strap to my husband as a birthday gift. All the references the watch has to Apollo 11 and 50th anniversary makes it special! it is truly a conversation piece. He is thrilled we chose this watch! Now we have to mention how fantastic the ordering process and customer service through Xeric is! Quick safe delivery, follow-ups and tracking, easy! When we had a special request with customer service, it was fullfilled and beyond with very pleasant, efficient staff. We have already recommended Xeric and will continue to do so! thank you!!”

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Posted 2 years ago

We really appreciate this kind review!! We are happy to hear our team was able to assist you quickly and that you are pleased with the Trappist-1. The Lunar Module is one of our favorites :) Enjoy and thank you for your support!!

Posted 2 years ago

“I have three and really like them. However my latest one - a Halograph Chronograph an issue with getting the chrono centre minute dial to reset to the top and four emails to you have still not elicited an answer! My other general gripe is that you simply cant read the watch at night! I have a 15 year old Breitling that still glows stunningly at night and yet my latest four week old purchase dosent! Surely the application of high grade lumens is not that great a cost!”

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Posted 2 years ago

Thanks for your review and feedback, Oliver! It does look like our customer service team sent some troubleshooting tips on how to work the Chronograph function! I hope that helped solve the issues! It is also important to note that the brightness of the lume will depend on the color of the lume (red is the least bright and green is the brightest) as well as the thickness of the lume coating. Strontium Oxide Aluminate requires exposure to initial light in order to charge the pigments. Holding your cellphone flashlight directly over the watch in a dark room for a minute will allow you to see the glow. The pigment can be further amplified by exposing the dial to sunlight or UV lamps. A full charge of any SOA lume features across brands will usually shine brightly for about 10 minutes, then have a sharp decline in brightness, with the residual energy lasting a few hours. We appreciate you supporting our brand and feel free to reach out to our team with any questions or concerns :)

Posted 2 years ago

“Unique design for reading time. A very attractive watch that turns heads in the watch communittee.”

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Posted 2 years ago

“I absolutely love the watch! It’s an eye catcher with everyone that sees it.”

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Posted 2 years ago

Thanks for supporting our brand and for leaving us a review, Stepen. Great color choice for your new Halograph!

Posted 2 years ago

“No news from my purchase, never got any message despite sending several requests. My watch seems to be close to Paris but I never got any call or any notice !!!! I am very disappointed - and unfortunately already owner of several Xeric watches”

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Posted 2 years ago

Hey Wilfrid! It looks like our customer service team advised you a few times to call your local post to keep your package available for pick up, due to the delivery failing. Unfortunately, if a package isn't collected and they aren't contacted by the customer, it will be returned to sender. Once it arrives back to us, we'd be happy to reship. We'll be in touch when it does!

Posted 2 years ago

“Meh. They're fun but not worth it.”

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Posted 2 years ago

“Absolutely beautiful piece, instantly a new favorite.”

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Posted 2 years ago

Great color choice! We appreciate your support and we are happy to hear you are enjoying your Halograph Chrono :)

Posted 2 years ago

Xeric Watches is rated 4.5 based on 1,247 reviews