XPERT Delivery Reviews

Name: XPERT Delivery
Address: 85 Great Portland Street, London
Rating: 4.72

4.7 Rating 1,688 Reviews

93 %

of reviewers recommend XPERT Delivery

Company Reviews

Questions

Metrics

4.7

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01214680909

Email:

office@xpertdelivery.co.uk

Location:

85 Great Portland Street
London
W1W 7LT

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XPERT Delivery 1 star review on 29th August 2022

John

XPERT Delivery 5 star review on 9th July 2022

David Loomes

XPERT Delivery 5 star review on 1st July 2022

David Loomes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit worried about the bad reviews for this Company, but decided to run with them anyway. I have absolutely no complaints - they did everything exactly as they said they would, collected on time, delivered on time, communicated well and personally answered my questions when asked. I think the bad reviews must come from people who don't pay attention properly and don't provide the right information. I plan ti use them again.”

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Posted 8 years ago

“Very good, complicated pick up (from an empty property) and delivery to myself. Very helpful office staff.”

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Posted 8 years ago

“First class service”

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Posted 8 years ago

“First class as always ?? ?? ?? ?? ??”

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Posted 8 years ago

“Accommodating. Good communications. Value for money”

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Posted 8 years ago

“on time and helpful”

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Posted 8 years ago

“Great value. Communicated well. Delivered on time.”

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Posted 8 years ago

“Couldn't have been more patient & helpful with an urgent delivery & were the best by far of any other carrier on price. Recommended.”

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Posted 8 years ago

“Collected and delivered bang on time. Guys were polite and helpful. Only negative was asking for balance of payment when delivery was made. I had already paid several days previously.”

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Posted 8 years ago

“Excellent professional service great communication pickup and delivery spot on”

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Posted 8 years ago

“Good communications generally and collection and delivery was made at the time agreed without any problems. Slight mix up over payment.”

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Posted 8 years ago

“Excellent”

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Posted 8 years ago

“Horrendous service from Xpert Delivery Ltd. In the 2 weeks I communicated with you, I did not speak to a human being once - I sent over 10 emails and left numerous voice messages to arranging the delivery but received no call back. The first time a delivery date was set, nobody arrived and no reasoning was given when I contacted Xpert for an explanation. I had taken time off work to be home to receive the delivery. The second time, I asked for confirmation to be sent via email, bearing in mind the previous no-show. Only after sending 3 or 4 emails and leaving a number of voice messages did I receive email confirmation. On the day, the delivery arrived two and a half hours late. The man who delivered the item informed me that the job had been outsourced to him by Xpert. When he had arrived at the Xpert depot that morning to collect my item, the depot was closed. He had to wait 2 hours in order to simply pick up the item. All round awful service and I believe I am due some recompense.”

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Posted 8 years ago

“Collected on time, quite cheap for large items and got there safe.”

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Posted 8 years ago

“Quite satisfied with delivery”

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Posted 8 years ago

“Fantastic, great chaps,on time to the minute, which is unbeleivable, fantastic communication. Have reccomended to all my friends. Thankyou”

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Posted 8 years ago

“Lovely helpful chaps, went over and above. Everything arrived in perfect condition. The service was easy to use and a bargain. Would recommend.”

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Posted 8 years ago

“They rates are very competitive. The communication with the company was excellent, via email and phone. The driver was very polite a didn't even ask for help to load heavy items. The tracking functionality worked well. I would definitely use the service again.”

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Posted 8 years ago

“it made me happy to see hard workers and a reliable service ,great work expert deliveries”

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Posted 8 years ago

“Spot on. Good communication. Delivery within quoted time scale.”

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Posted 8 years ago

XPERT Delivery is rated 4.7 based on 1,688 reviews