XPERT Delivery Reviews

Name: XPERT Delivery
Address: 85 Great Portland Street, London
Rating: 4.72

4.7 Rating 1,687 Reviews

93 %

of reviewers recommend XPERT Delivery

Company Reviews

Questions

Metrics

4.7

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01214680909

Email:

office@xpertdelivery.co.uk

Location:

85 Great Portland Street
London
W1W 7LT

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XPERT Delivery 1 star review on 29th August 2022

John

XPERT Delivery 5 star review on 9th July 2022

David Loomes

XPERT Delivery 5 star review on 1st July 2022

David Loomes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish. Never collected the item they kept canceling the slot the day before. After 2 weeks I got fed up and cancelled and used a different company who collected the next day and delivered very quick. But Xpert delivery still have yet to issue a refund and I am having to open a paypal dispute”

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Posted 2 years ago

“Great communication throughout. And my item was delivered on time as promised.”

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Posted 2 years ago

“on time and kept me well informed about my delivery. will be using again.”

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Posted 2 years ago

“Well informed punctual and helpful !”

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Posted 2 years ago

“The parcel arrived on time in the time zone given. Excellent service I would use again.”

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Posted 2 years ago

“On time very polite and understanding has we could not help because of our age .and there were 28. parcels.”

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Posted 2 years ago

“On time very polite and understanding has we could not help because of our age .and there were 28. parcels.”

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Posted 2 years ago

“Kept us informed of what was happening, very quick response to questions.very reasonable charges , well Packed, pleasant and helpful couriers. Thank you. Would recommend and reuse . Norma Bibby.”

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Posted 2 years ago

“very good to deal with quick delivery on the dot keeps you inform all the time”

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Posted 2 years ago

“I have used Xpert Delivery on several occasions now. Very good! Keep it up!”

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Posted 2 years ago

“Excellent. Even once delayed date schedule. I'm happy with that as good honest replied from them.”

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Posted 2 years ago

“Have no complaints and communications very good.”

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Posted 2 years ago

“DONT PAY BEFORE IT ARRIVES. I have used this courier to transport a wardrobe from Milton Keynes to London and they took 2 weeks to deliver the wardrobe broken. They are extremely hard to get to. I have received a call from the courier requesting me to find another courier and that is surely because they broke my wardrobe. Then they requested full payments or there will be no delivery. only thugs deals like that. The delivery driver that dropped the wardrobe was nice and honest and explained to me that it was mishandled by the collection team and the door was hit from the corner and the mirror broke. its no use for me with a broken mirror. the courier put the blame on me for not wrapping the wardrobe while i have paid extra for it to being dismantled. I have used many couriers in the past and they are much better than those couriers.”

XPERT Delivery 1 star review on 14th May 2022

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Posted 2 years ago

“Good price and good delivery times Communication was great throughout”

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Posted 2 years ago

“Excellent service throughout. Kept up to date each step. They arranged everything directly with the pick up so I didn't have to do anything! Will be using again... cheapest by far..also got 20% off next time. Very happy customer 😊”

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Posted 2 years ago

“Quick courteous and efficient. Good communication. No issues with them at all, and reasonably priced. Happy customer!”

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Posted 2 years ago

“Great communication throughout. The driver was very courteous and helpful. The whole process was exactly as described.”

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Posted 2 years ago

“All carried out as quoted and good value for money!”

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Posted 2 years ago

“Really impressed by this courier - kept me really up to date with tracking messages, item arrived on time and delivery chaps were really nice. Couldn’t be better!”

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Posted 2 years ago

“As promised a 3-hour window was emailed two days in advance of the delivery date. When I asked for this to be a bit more specific I received another email confirming this could be done. Again, as promised, I received a text when the driver was 15 mins away on the day. Couldn't ask for better service.”

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Posted 2 years ago

XPERT Delivery is rated 4.7 based on 1,687 reviews