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Yard Outlet Reviews

4.7 Rating 847 Reviews
92 %
of reviewers recommend Yard Outlet
4.7
Based on 847 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Read Yard Outlet Reviews
Visit Website

Phone:

888-978-9273

Email:

info@yardoutlet.com

Location:

2765 Midland Dr.
Ogden
84401

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great service ! Product worked just like it should! Thanks for the prompt service !
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Posted 8 years ago
Awesome customer service! Exceeded my expectations. Needs product in a crunch and they delivered huge!
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Posted 8 years ago
Thus far my relationship with YO has been quite satisfactory. The customer service rep was very helpful and knowledgeable about the product I was interested in purchasing. I had to return the product due to it meeting my needs (also discussed with the CS rep) and the return shipping was handled with dispatch. I am hopeful that my purchase price will be returned promptly.
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Posted 8 years ago
Thanks for the review! Your item was received and you were also given your refund for the return. Just had to go through our return and refund process. Thank you for shopping with us!
Posted 8 years ago
Yard Outlet was great to work with. We had a little problem with the order and it was resolved quickly and arrived in time for my graduation party as promised. Would definitely order from them again. The product was very well made.
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Posted 8 years ago
Very happy with the ordering process and courtesy of Staff. HOWEVER, I still have NOT received the item as it was shipped by Fedex who are a PITA at the best of times. Delivery problem compounded by YO mislabeling address by 1 letter - which Fedex should have handled as they drove past my house - but instead started a chain of events that meant I have had to spend 2+ hours on phone chasing this item down. When I reached out to YO for help, they responded but essentially said it was out of their hands. That may be true, but as a Customer I consider the actual receipt of the item part of MY contract with the supplier so it is up to YO to choose who they use - as when the contractor messes up it reflects badly on YO Sure they may be some fine print which says once YO hands it off to Fedex they are covered but that is not how I see it and will bear this in mind for future orders. I personally will go elsewhere if the only delivery option is Fedex in future
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Posted 8 years ago
Nice product, although I cannot use the post caps for my project. Your package did not indicate where to return them,
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Posted 8 years ago
Thank you for your review! We work with a variety of vendors and so we have to handle returns in many different ways. As such, we cannot provide a single location to send returns to as we also need to acquire an RGA number in most cases as well. We always are willing to help you in the return process. Just give us a call at 888-978-9273 or send us an email to info@yardoutlet.com and we are more than willing to help you out!
Posted 8 years ago
Great customer service response time to a shipping charge issue, thanks!
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Posted 8 years ago
You are welcome! We are glad we were able to quickly resolve your issue!
Posted 8 years ago
Beautiful rain chains. The product was delivered as said, it looks very well-built. I would purchase from the yard outlet again.
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Posted 8 years ago
Product was exactly what I was looking for and at the best price on the internet. The delivery time was also fast and right when expected. I have not had to return anything, but I would anticipate if it is anything like the purchasing experience, it would be great.
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Posted 8 years ago
Great prices, reasonable shipping rates and quick order fulfilment. That's what it's about! Thanks!
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Posted 8 years ago
You're service was excellent. The gentleman was very knowledgeable and knew what I was looking for. I will be buying again. Thanks
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Posted 8 years ago
I actually ordered the wrong part. But I can't tell you how wonderful they were in trying to help me find my part for my 25 year old vacuum breaker. Very helpful and I will definately do business here again.
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Posted 8 years ago
Came across Yard Outlet via Google Shopping, decided to buy some Rain Bird drip line because it was the cheapest available, and I was pleasantly surprised by the quality of the order process and purchase experience from beginning to end! Shipping was fast, order status was well-communicated. I highly recommend Yard Outlet and I will definitely be buying from them again!
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Posted 8 years ago
I did the homework: and when all is said and done I got the price & quality compared with several online and local home building/supply companies. I promise I checked, compared and hands down yard outlet was the best I overall. Shipping my items included. Will be back and refer my friends.
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Posted 8 years ago
Making a purchase online with Yard Outet was easy and the prices are very competitive. When I had a need to call for project advice the support rep was very helpful, friendly and knowledgeable ? Delivery was quick without delays.
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Posted 8 years ago
Great price and fast delivery! Friendly and quick response from customer service as well. Haven't put the set together, so can't say much about the product but the shopping experience at Yard Outlet was great. :)
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Posted 8 years ago
Received very fast. Item exactly as advertised. Have already successfully tried and pleased with results so far. Still not sure how heavy winds will affect these but we're off to a good start!
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Posted 8 years ago
I had been searching for a 16 station sprinkler system timer to replace my defunct 12 year old Rain Bird. Yard Outlet had it and at over 40% off list price. And no sales tax with free shipping. The timer and extra modules came by regular shipping in 5 business days and it was installed the next day. I saved over $175 versus a local supplier in San Antonio and I didn't have to drive 30 miles each way to pick it up!!
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Posted 8 years ago
A pleasure to do business with. Fast shipping and product as advertised
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Posted 8 years ago
Great site and quick delivery
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Posted 8 years ago
Yard Outlet is rated 4.7 based on 847 reviews