“Trying to cancel my policy
Live chat says I need to go to portal
Portal don’t recognise my email
Tried to register still haven’t had an email back
Would like to speak to someone on the phone but impossible”
“No claims made in the last year so can’t comment on that process. However at renewal this year slightly cheaper than last year (unusual with car insurance) and also significantly cheaper to comparison websites. Thanks Yoga”
“Competitive price but awful customer service.
There’s no phone number so all interactions have to be done online. That seems fine until you need to make contact. I wasn’t able to cancel my policy online for some reason. Live chat is only available 9am-2pm and the agent I dealt with was argumentative and rude.
Even if they were the cheapest insurer, I would not use this company again based on the interaction that I had with the live chat agent.”
“Second year in a row with Yoga and happy with the price. Bought via a comparison site both times. No problem with that but I thought I would have received a renewal price from Yoga.”
“Easy to apply for car insurance keeps you well informed , if my future dealings with you carry on the same and prices stay competitive I will have no problem using again”
“Your agent was on the ball, sorted the problem out in seconds. The online application, quote then purchase was relatively easy and painless.
Thank you very much.”
“i purchased car insurance with you and i must clicked on it 2 times i have tried to delete one will not let me bank balance showing i have paid for 2 insurances tried always to get in touch but failed will you please help by cancelling one insurance and put back money into my account thanks e vaughan”
