“Car got stolen amthen yoag insurance said my car was modified as it had non factory bumpers on which were on when I brought it so the cancelled my insurance.”
“A significant saving on premium compared to my renewal offer and a very simple and clear process to take up the new policy. Obviously no claims experience yet but a good new business one.”
“After having been inundated with 6 insurance suggestion/offers for house and bike etc., I missed the email for my car insurance renewal. I tried but it was impossible to get through on the phone to get new quote.
your phone number doesnāt work! !!!
And the portal doesnāt appear on the screen.
I therefore had to take out insurance with another company and want to cancel the renewal with yoga immediately.
How do I get hold of your staff.”
“We are with Yoga insurance and found their claim handling services extremely poor. We have been waiting 3 weeks for a decision on our car, will it be a write off or repaired, and in the meantime we have no courtesy car and no transport. The telephone service provided by yoga is non responsive and all communication has been by email which takes days for them to respond, and we are chasing and no one is calling to give a progress update on the claim. The experience has been very poor and stressful.”
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“I found Yoga last year via a price comparison site and they were the cheapest with the best reviews. I have never claimed so can't comment on that process but my renewal premium was cheaper than last year, so have gone with them again.
I won't know how good they until I make a claim or need to use their breakdown service, so this review is just based on the price and ease of access to their portal.”
“Set up a new policy, following day completely unable to login or access my account or receive reset password linkā¦.nothing works! Just keeps looping and asking for email address and click āhumanā then loops againā¦.absolutely hopeless! Yet all my policy documentation emailed through to same email day before. Rubbish for an ONLINE ONLY and SELF SERVICE account!!!!! Need to make a policy amendmentā¦..ring me Yoga!!!!”
