“After searching for a fair priced car insurance I discovered Yoga. The website is not for the faint hearted. It is difficult to go back pages to check or adjust answers and even harder to return to a previous quote. The telephone staff are unable to assist with any problems as they say they don’t know why these problems are occurring and so can’t help. However, I persisted and eventually by leaving the site and returning to the start I got the insurance I wanted for the price I was quoted. The paperwork is easy to download and print if needed.”
“Offering the lowest quoteul unfortunatly for a reason i could not understand the quoye rose to £380 from approx £240 for no reason i could find i am pushed for time so accepted as it was still just about competative and i had wasted enough time on it”
“Trying again to get my review published. Sure if it was 5 stars it would have been posted no problem….
As many others have posted, difficult to stop auto renew then charged £50 for cancelling. Excessive and disproportionate, stay away from these charlatans.
People are giving good reviews because they are cheap, but anyone who has actually had to deal with them are giving terrible reviews. This tells you a lot.”
“Price of insurance was great but for some reason arranging through my mobile was painfully slow to the point where I nearly gave up and went with another company. However, decided to try it on my laptop which went through in seconds. Both on same WiFi network and laptop is 5 years older than my phone!”
“Best quote for the cover requirement
If this is the first time Yoga-Insure has been used then it is very competitive.
But do not auto renew as you get a more competitive price through a comparison site”
“Price much higher than elsewhere. Card was auto saved so renewal went through. £49. Ish admin fee to cancel even in cooling off period? Other fees high also - strange for online. ‘Bot’ very poor. Lack of clarity on documentation as there was so much to plough through.”
“I had been searching for a policy for my car insurance that did not break the bank but covered what I needed...the application was easy and I found what I needed.
I would recommend Yoga-Insure to anybody that's needs a swift online acceptabley priced car insurance.”
“Off to a bad start with prices being jacked up on their site, including admin fees (for what?! It's all online!) after being artificially reduced on the comparison websites to suck you in.”
“Prices are excellent but if anything goes wrong 'bots' are not good enough and go round in circles. Should have easier access to human agent and I wonder if next time I'd rather pay a little more for better service.”
“It was super easy and an excellent price. However, I would have given 5 stars but for the final payment. Unfortunately, when I paid online through google pay(Wallet) I received a message telling me that payment had failed and reprocess. Did this and went through Ok.
However, luckily I checked my bank account the following day and found that the transfer had gone through twice. So i had to go to time and trouble of ringing around (Yoga doesn't do phone) and get my bank to cancel one of the payments.
ALSO DISAPPOINTING WAS THAT i RECEIVED A QUOTE FOR 366.68 ON 15.05.2024 BUT WAS CHARGED £407.11 WHEN I ORDERED THROUGH THAT QUOTE.
NOT VERY IMPRESSED. (INCIDENTALLY JUST WENT IN TO THE QUOTE AND STILL HASN'T CHANGED).
I cant contact you about this because of the no phone policy, and was able to get nowhere through the support system.
Looking at the reviews this seems to be a common problem, of poor support and misselling a product at a higher price than quoted.”
