“Easy website to use 👌. Very reasonable quote compared to current insurer. Hopefully won't need to use their claims department (!). 😬 delivery of documents by email was fast.”
“Unfortunately my payment didn’t go through the evening I bought my policy so I had to contact customer services (9am - 2pm) via live chat the next day as the payment was pending ….. I didn’t to pay twice. They were efficient on the live chat & the payment was no longer showing so I had to restart the quote & it went up by £7! However it was still £200 cheaper than other quotes with £0 voluntary excess so very cost effective”
“Quick and easy to set up and a better quote than most, a lot cheaper than our last insurers quote, we hope that Yoga are just as cheap next year, if this years quote was anything to go by, the documents and app was sent through very quick also. Thankyou”
“New to yoga all good with online set up
and amending my insurance
but being old school would be great to have a customer service phone number
for standard enquiries but so far 10 /10”
“Very impressed with ease of getting a quote and that the quote was less than my current insurance cost which in itself is going up by a third on renewal . So I've switched to Yoga.”
“Very happy with the professional, fast and efficient process from start to finish not to mention the excellent price. Very happy new customer, hopefully next year Yoga will continue to be this competitive.”
“Premium has gone up by a third and I've no idea why as there are no changes to my circumstances. Impossible to speak with anyone which is very frustrating. Such a shame it has to be this way, I don't feel loyalty has any value.”
“Good competitive price & very easy to complete the application online. The only down side for me would be I'd like a customer service phone number, there's only a live chat available.”
“Terribly. When I put in all my details I also included named drivers. After I paid and checked the policy documents the named drivers were not included. I tried unsuccessfully to add them but system would not accept them and therefore I had no choice but to cancel the policy even before it began.
The system then proceeded to charge me cancellation fees of around 20%. I am still waiting for my original payment to be returned.”
