“3rd year in a row with Yoga in my BMW, renewal price is always cheaper than others so happy to stay and the renewal is easy so i dont have to stress about searching elsewhere.”
“I have not renewed my car insurance with you because you get hold of me on the last day saying thanks for renewing but I got car insurance on the 26 th June because I didn't hear from you”
“I purchased a policy a few days ago (well within the 14 days cooling off period) and subsequently realised it is an online company only, with no telephone contact. I tried to cancel my policy today and have been told there is a charge of £49.99. Surely this contravenes the law allowing the cancellation of online purchases within 14 days.”
“You provided one of the lowest quotes for a high level of cover. I have given 4/5 as I would prefer to speak with a company representative in order to clarify specific issues.”
“the price was close to last years instead of the inflated quote we got from the last insurer, only 4 stars as it says you can turn off the auto renew on their website but I couldn't see how”
“I purchased insurance last year and it was very easy. You can do everything on there app which is really good. My renewal came up and I shopped around but found Yoga to still be the cheapest. It was hassle free and have had great customer service.”
“I was unable to turn off auto renew on my account and live chat was not working. I cancelled my direct debit and used the send a message option asking for auto renew to be turned off and it has still auto renewed. Exceptionally bad service, I won't be recommending or using again.I will shortly be submitting a complaint.”
