“They offered a very competitive price for my car insurance and the online application process and payment was very efficient and stress-free!
Will recommend to friends and family”
“Terrible organisation from the start. No one to talk to except for the online chat which isn’t even a real person. Frustrating beyond belief! I’ve just been charged another years’ insurance for a vehicle which I no longer have and of which I was paid a settlement figure 9 months ago! Over £1000 automatically taken from my account. It’ll be back to the frustrating drawing board to get a refund, going round in circles, trying to talk to a human! Chatbot apparently is not on duty Sundays either. Communication in-house is poor to say the very least. Terrible website. Impossible to navigate to get anything sorted. I regret the day I chose this insurer. It hasn’t been worth the pain. AVOID!”
“Wouldn't say 100% happy,my car insurance just renewed,all fine until I checked the schedule,I have a 24 plate car,but the schedule had first registered 2021,tried the online chat Yogi,got absolutely no where at all,didn't understand my complaint. As this was a Saturday,no agents to contact me,will have to wait until Monday to resolve.”
“Yogi had me pulling my hair out !! I was just going round in circles so a useless chat !! It wasn’t until Lizzie S 8 live chat me that I got some sense from the company 😀She was a god send thank you Lizzie 👍 and yogi please improve”
