“Very pleased with quote but not happy I could not speak to someone. I tried your portals but no luck., the print was so small i could not possibly read it and no one to help. I seriously wanted to pay in full .I also needed to ask for a paper copy as they are readily available normally. But as I said I am happy with your quote.”
“Great experience swoping over my policy to another vehicle even though new car I was to purchase was delayed by the dealership. Brad who I dealt with was a great help”
“Cheapest quote compared to other comparison sites. Some minor differences specifically breakdown cover where if you have an animal they won't attend, I've got a small dog what do they think their picking up a lion 🦁 🙄 still pleased with cost.”
“I am not happy that my insurance has gone up by £12 over the last 12 months. Absolutely shocking. I’ve never made a call or needed support from the service so why such an increase!”
“I asked for a quote on a second car and it was really expensive over 600 I went on a comparison site and exactly the same insurance was nearly 200 cheaper which doesn't make sense”
“The worst insurance company I have ever dealt with. They caused me so much stress and anxiety. Wrote my car off then 3 weeks later said it was repairable. Tried to call multiple times waited for 2 hours and got cut off. Never again”
“You auto renewed a policy without permission , then trying to get the payment revoked was like getting rid of the AIDs virus
Your contact page does not work re re-setting passwords on accounts as it does not generate an option to re-set the password.
While realising that you are an on line trader your non contact ability will make me think twice about using you for any future insurance policies.
Oh and you hiked the renewal price up by some 50+% a figure which your competitors beat hands down and included more cover ????”
