“You issued me an automatic renewal quote via email. I replied directly saying that I do not require a new policy and requested you remove my data from your systems.
You ignored that request and proceeded to issue me with a policy!
It appears all of your emails are NO REPLY and the only way to contact you is logging into your website and creating an account!!!
I DO NOT want to create an account or give you any of my data. Please rectify”
“No one to speak with. Got caught in a virtual loop between Yoga and one call. Completely unhelpful. Got no answer to my questions after over an hour of trying. I had one simple question and you couldn’t even answer that. Customer service - you have no idea!”
“My renewal quote was a very good price, with so many extras, which I couldn’t find from any other insurers, so more than happy to renew for another year. Would recommend Yoga-Insure to anyone wanting an easy site to navigate with a great price for the over 65’s.”
“Unable to log into portal. Could not cancel renewal. Don’t know how much I’m being charged until it leaves my account. Unable to speak to anyone. Will have to cancel my DD to cancel this insurance. Avoid”
“I was told that my car was a complete write off and a total loss. My car was repaired and put back on the road. If a car is a total write off surely it's not to be put back on the road. I think I have been ripped off.”
“Price was very good value for money and I was surprised at the number of benefits including as standard in the policy.
Concerns? The lack of a phone line for contact issues and will they be as good if something goes wrong? I wanted to ask a question about the cover and I’m still struggling to find the answer, days later.”
