“My renewal had more than doubled with another company, looked online found Yoga offering everything I needed, it was all very easy & straightforward to set up .”
“I did not renew but Yoga renewed anyway and took annual premium from the credit card I used last year (thought keeping credit card was illegal).
When I saw what had happened I went onto portal as the chatbot did not do as I asked and transfer me to an agent. I cancelled policy but could only do from midnight that day and now Yoga wnt over £50 in cancellation fee. Credit card has to wait for it to clear before they will help and Yoga want 7 days to refund anything.
Disgusted!”
“Well I’ve had to do everything myself which was quite simple. I’m waiting for a reply from customer service as I’ve asked for a paper copy of my car insurance. It’s been 24 hours so can’t give a 5 star review until I’ve had my query dealt with”
“A simple process at a far more competitive price than other companies. The proof of the pudding will be if Yoga are easily contactable should ever they be needed.”
“I ticked not automatic renewal aa I like to shop around - I shopped around and took a policy out with Saga- just seen today you have automatically renewed regardless.
I want a refund ASAP!”
“After having a ridiculous renewal quote from my insurance I had a far better quote from Yogo, who talked me through the transition on taking up their insurance knowledgeably and attentive to my questioning.
Altold a great service.”
