“So good so far. The price was attractive and on further investigation it seems like the full package no catches or add ons surprising you.
I note peoples reviews about wanting contact numbers for this broker, the reason the price is attractive because it is a self service insurance company, where everything is accessible online from your dashboard and a download for the claims and breakdown service that you can import. A seamless experience for smart users in a modern time.”
“Difficult to navigate website. No contact numbers for telephone queries. No contact number for car breakdown cover included with policy. No facility for obtaining hard copy of documents. Unclear if auto renewal is incorporated in policy.
Difficult to communicate with company.”
“No detail showing on my account to reject renewal. Had to use Live Chat which is frustrating. Still not sure I have outcome I wanted but will have to wait and see when I check my bank account to see what payments are claimed. I can’t even see the present policy that is due to expire on 10/05/24! The new policy from 11/05/24 is the only detail showing. Agent also informed me I have two separate logins for every policy - now very confused.”
