YOPA Reviews

Name: YOPA
Rating: 1.50

1.5 Rating 521 Reviews

12 %

of reviewers recommend YOPA

Company Reviews

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Metrics

1.5

Based on 521 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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02030957000

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Anonymous

Anonymous // 01/01/2019

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“Just adding to another reviews. This company is a scam, why are they still allowing to work . I wish I would never come across or someone would give an advice, I have seen 5 stars reviews on Trust Pilot and trusted them. Don’t even think to get them around .”

Helpful Report

Posted 3 months ago

“Let me tell you my experience with all these brokers very conry: Stay away! I lost $79000 within two months and this reflected my life and my health. I got a lot of bright promises when I was about to start trading including professional support. They assigned the biggest scammer I’ve ever seen as my personal Assistant Mr Maxwell and his only duty was to make me invest more money. I deposited $70,000 initially and then they promised me a special training I deposited another $5,000. They gave me a Prime account and did ‘some kind of’ training, not even a time in a day. But they pushed me to invest another $4,000 in order to receive better training. In total: 80% of all deals we made together were losing. I started trading by myself and this Maxwell never called me and never show my mistakes so I requested to be changed. They agreed but only if I would invest another $11,000 which i refused so they blocked my account , I came across a review of one madam Wilson Payne a recovery specialist whom helped me recover my money back from those gullibles protect protect yourself DM her on( wilsonpayne 22(@(gmail (com)”

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Posted 3 months ago

“Booked to see a house that had just come to market yesterday. Today traveled 1.5 hrs and they didn't turn up. When I called, no apologise, was just told it was sold. This was a cash only purchase and something doesn't add up. Must have sold it to a mate, surely a good agency would a) turn up and b) see if I was prepared to pay more?”

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Posted 3 months ago

“I'm a buyer and half way through there was a change in the estate agent. The new one called Tanya is absolutely terrible at her job. You have to continuously chase for any updates and then on the day if completion when I simply needed to pick up the keys from her I've had to call her over 5 times and no response, multiple messages etc. Called headoffice they said I would just have to "hound her". It isn't that difficult to respond to a buyer, I am planning to sell my other house soon and I will 120% not be using Yopa, terrible service. I'd leave 0 stars if possible.”

Helpful Report

Posted 3 months ago

“I question what they do to earn their money. Was with them for a few months , no communication , no viewings. Place it with another agent and the property got sold within six weeks .”

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Posted 3 months ago

“Not worth even one star but no option for less , has anyone taken there complaints to the property ombudsman ? we have just done it and wanted to see anyones outcomes , Shocking so called scammers”

Helpful Report

Posted 4 months ago

“Cannot thank enough..from day 1 took all the strain off the sale..advised and listened to us...thank you so much Pauline.”

Helpful Report

Posted 4 months ago

“Selling my bungalow using their Lincoln office had one of their agents call me after a couple of months of no veiws advising me to drop the price, later I had a potential buyer contact me saying he was interested but yopa had told him they were fully booked until the end of January fo viewings even thought I live in the property and I'm doing my own viewings, he also told me that when he'd tried to contact the Lincoln office they didn't answer his calls, very very dodgy wouldn't recommend”

Helpful Report

Posted 4 months ago

“I cannot warn potential sellers enough to avoid this agent. As someone has bought and sold many houses and dealt with many different estate agents, my recent (but not past) experience with YOPA has been something of a nightmare. Agents going missing with no communication for months only to find that the agent has left their employment with YOPA and a new agent who is finally appointed to you 3 months later fails to communicate, lying when they do communicate and not acting when actions have been agreed. They have devalued the price of my property, the main office have lied about my complaint being escalated to the complaints department and dismissing the lack of inaction by agents. I asked for an extension on my contract when finding that it is a contract where I have to pay irrespective of the actions (or inactions in my case) of the agent, but the request has been rejected despite providing evidence of the lack of action. Please, please go elsewhere, do not fall prey to a bogus contact. The T&C stipulate nothing that YOPA will do for you - the onus is all on the seller.”

Helpful Report

Posted 4 months ago

“Connie Fisher is a lazy agent! Takes rubbish photos and couldn’t market a home to save her life! Do not waste your money!!! I’d personally give 0 stars, my partner says of Yopa, they’re cowboys!”

Helpful Report

Posted 4 months ago

“Limited contact from agent- some viewers reported being ignored when asking to view. Agent uncontactable for weeks. Sold my house with help from my buyers estate agent”

Helpful Report

Posted 4 months ago

“Very very poor from agents to customer service. Will jot look to help you or communicate professionally at all. Best to avoid”

Helpful Report

Posted 4 months ago

“Awful company. Engaged an agent who did not perform. Lied about photos, claiming to 'take professional photos'and rocked up with an ipad. Was forced into moving agents, now being chased for payment of a service they didn't provide. Ignored everything I said and made their own judgements.”

Helpful Report

Posted 4 months ago

“I requested an ONLINE valuation with YOPA but instead had a call from one of their sales team to book me on to an in person valuation. I thought well why not and booked it. On the day the agent text me to say a family member had been taken into hospital and could not make the appointment. I sympathise with the lady but surely someone else could have done the valuation? I then decided to look at this review page and saw a lot of reviews with YOPA reps not turning up or cancelling last minute which has happened to me also. I am so glad I saw this page now, I will not be rescheduling the valuation.”

Helpful Report

Posted 4 months ago

“Call them and made appointment then on day he didn’t come because his mrs was in labour but why did he pass on to another person or made another booking for someone else to do the valuation very unprofessional team on Yopa 🤔”

Helpful Report

Posted 4 months ago

“Avoid this company at all costs. They will entice you in by giving a higher valuation of your property than it’s worth so you go with them, and then mislead you about the costs. We went with a package as we were advised we could also market elsewhere and not be liable for their sales fee, but this is not the case. I am now being chased for nearly £2000 by them despite being led to believe this would not be the case. Within a week of being on the market the price was dropped by £25000 because of the over valuation, with elements of the package not being provided. The estate agent deals with so many properties they’re almost impossible to contact and are next to no use on the rare occasion you can speak to them. Avoid at all costs, a conventional estate agent is slightly higher priced but worth every extra penny spent.”

Helpful Report

Posted 4 months ago

“Absolutely shocking company ,2 viewings neither were in a postion to proceed fast forward 4 months .. no contact no update , advice or help when we said were take it off market they said ok !! and deleted it ,theres a lot more but id be here all day .currently taking legal advice as this so called company shouldnt be in business”

Helpful Report

Posted 4 months ago

“Very poor company,4 viewings in 10 months ,no contact from them in that time ,£2098 cost ,proper dodgy company”

Helpful Report

Posted 4 months ago

“Absolutely disgusting company. Months without any contact and now hounding me for full payment.”

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Posted 4 months ago

“Absolutely awful company please avoid. It’s very true you get what you pay for. Traditional estate agents are good at what they do for a reason do not use these cowboys. All they want is your money they have absolutely zero interest in selling your house The Yopa model is to get instructions by pricing the properties high so more people use them, they’ll sign you up for the buy now pay in 10 months time and continually badger you to reduce your asking price until you’ve had enough and bin them off. But wait you then have to pay them even though they’ve done nothing to help sell your house. Please avoid it WILL be the worst decision you ever make!!!”

Helpful Report

Posted 4 months ago

YOPA is rated 1.5 based on 521 reviews