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YOPA Reviews

1.5 Rating 505 Reviews
12 %
of reviewers recommend YOPA
1.5
Based on 505 reviews
Customer Service
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Email, Telephone, Live Chat
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YOPA 1 star review on 12th July 2022
Helen Webb
YOPA 1 star review on 15th February 2022
Rob
YOPA 1 star review on 8th September 2020
Rebekah
YOPA 1 star review on 8th September 2017
Anonymous
YOPA 1 star review on 25th August 2017
Faizan
Anonymous
Anonymous  // 01/01/2019
Call them and made appointment then on day he didn’t come because his mrs was in labour but why did he pass on to another person or made another booking for someone else to do the valuation very unprofessional team on Yopa 🤔
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Posted 1 month ago
Avoid this company at all costs. They will entice you in by giving a higher valuation of your property than it’s worth so you go with them, and then mislead you about the costs. We went with a package as we were advised we could also market elsewhere and not be liable for their sales fee, but this is not the case. I am now being chased for nearly £2000 by them despite being led to believe this would not be the case. Within a week of being on the market the price was dropped by £25000 because of the over valuation, with elements of the package not being provided. The estate agent deals with so many properties they’re almost impossible to contact and are next to no use on the rare occasion you can speak to them. Avoid at all costs, a conventional estate agent is slightly higher priced but worth every extra penny spent.
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Posted 1 month ago
Absolutely shocking company ,2 viewings neither were in a postion to proceed fast forward 4 months .. no contact no update , advice or help when we said were take it off market they said ok !! and deleted it ,theres a lot more but id be here all day .currently taking legal advice as this so called company shouldnt be in business
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Posted 1 month ago
Very poor company,4 viewings in 10 months ,no contact from them in that time ,£2098 cost ,proper dodgy company
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Posted 1 month ago
Absolutely disgusting company. Months without any contact and now hounding me for full payment.
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Posted 1 month ago
Absolutely awful company please avoid. It’s very true you get what you pay for. Traditional estate agents are good at what they do for a reason do not use these cowboys. All they want is your money they have absolutely zero interest in selling your house The Yopa model is to get instructions by pricing the properties high so more people use them, they’ll sign you up for the buy now pay in 10 months time and continually badger you to reduce your asking price until you’ve had enough and bin them off. But wait you then have to pay them even though they’ve done nothing to help sell your house. Please avoid it WILL be the worst decision you ever make!!!
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Posted 1 month ago
These clowns told me it was no sale no fee, didn’t sell, now they tell us that we owe them £2999 !! Not happy, steer clear of these thieves 👍🏻
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Posted 1 month ago
Poor communication, lackluster & at times rude to clients
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Posted 2 months ago
I really wish we had read this page before placing our house on the market with YOPA. No viewings in 5 mths of being on the market. We have asked to reduce the price several times and this hasn’t been actioned. We feel stuck now and bound by a terrible contract. We will have no option but to go with another estate agent but will Still be having to pay the YPOA fees for an appalling non existent service. DO NOT use if you value your sanity.
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Posted 2 months ago
I don't even want to give 1 star. Reading through these reviews mirrors our experience exactly. 4 viewings since last April. So many cancelled viewings. No support from agent. We have dropped the price recommended by agent hasn't generated any viewings. Your on your own with Yopa. Don't go near this company. Use a local agent. Don't know how they get away with it.
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Posted 2 months ago
£2098 FOR 4 VIEWINGS I 10 MONTHS.,NOT WHAT WE WERE LED TO BELIEVE WOILD HAPPEN ,FEEL RIPPED OFF ,TREAD VERY CAREFULLY WITH THIS COMPANY THERE ARE PLENTY OF HOOD ESTATE AGENTS OUT THERE
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Posted 2 months ago
Awful, avoid!
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Posted 2 months ago
Charging me a full fed of £1499 for a shocking service . I have refused to pay as was lied to and had no communication from their agent who they parted company with , led me to believe it was no sale no fee !
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Posted 2 months ago
Wish I’d seen this page before I signed up with Yopa. As far as I was concerned it was a no sale no fee deal like it says on their main page and their agent never said anything to make me think otherwise. I was only offered three price ranges and nothing about having to pay the full fees after ten months regardless of a sale. I found this out two months later via a neighbour who’s been caught out the same way. Both our properties are the same but hers is listed £20k more than mine. Now you’d think that any potential buyers would be sent to me too (we are across the road and buyers have to pass my house ) but no and I questioned why but just got a “dunno” I also questioned the ad as the floor plan didn’t match my house in layout or measurements but they agent just said it doesn’t matter. I also questioned the lack of information about my property and again was told “well you can tell them” ….well I would if I had people wanting to view !! They are not the slightest bit interested in selling when they know they’re getting their money regardless of a sale because they trap you . The agent knew my health and mindset is very poor and the reason for moving was to be nearer my grandchildren who are in and out of hospital so you’d think they’d go through everything properly with you but no , I feel well and truly cheated. If I’d known about the fees after ten months no way on this earth would I have signed anything and would have chosen another agent…and I suggest others do the same …don’t let them in your door and share this link on all your social media platforms to stop your loved ones falling victim to these people
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Posted 2 months ago
AVOID, AVOID, AVOID. We tried to sell our property using YOPA We have also been stung into paying them £1500 for what at best is about £500 worth of effort. We had one viewing in the time we had our property up with YOPA. We had very little communication with the agent. The YOPA hub never worked. I had to communicate via WhatsApp. Do not enter into any agreements with these charlatans.
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Posted 2 months ago
seriously stay away from these people if you want to sell your house they will over price it and try and get you to sign for the £2000 deal. Do not fall for this. They couldn’t sell a settee in DFS even if it was a double double discount sale.👎
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Posted 2 months ago
Please be extra vigilant before committing to anything with this company, outrageous with absolutely no idea of customer aftercare service, so stressful!!!!
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Posted 2 months ago
Dealing with them has been far from a pleasant experience, requested a valuation for my home and the agent just did not turn up at all. I then viewed a property through them and the agent I dealt with had an incredibly rude tone the whole time only to tell me no offer I made would be considered as I didn’t have my own property on the market but the vendors themselves also had no new property to go to. Steer clear they’re not worth agro.
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Posted 2 months ago
Scam!!! Do not use! They overvalue the property, tie you into a contract, do nothing to sell your house (other than add to Rightmove), then forcefully chase you for their excessive bill! I lost my home, business and equity as a result!!
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Posted 3 months ago
Subject: A Stellar Experience with YOPA I cannot speak highly enough of my experience with YOPA in selling my home. From the moment I contacted them, I knew I had made the right choice. The team at YOPA, particularly Joanne and Grace, were incredibly professional and attentive throughout the entire process. The marketing campaign was swift and effective, resulting in a quick sale of my property. Their expertise in the local market was evident, and they provided valuable insights that helped me achieve a competitive price. One of the standout aspects of my experience was the exceptional service provided by the recommended conveyancing solicitor, Zoe McCulloch from Premier Property Lawyers. Zoe was incredibly efficient and knowledgeable, ensuring that the legal process ran smoothly and without any unnecessary delays. While I paid a significantly lower fee compared to traditional high street estate agents, the quality of service I received from YOPA was far superior. Their dedication, communication, and overall professionalism exceeded my expectations. I would wholeheartedly recommend YOPA to anyone looking to sell their home.
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Posted 3 months ago
YOPA is rated 1.5 based on 505 reviews