Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,170 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,170 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first dates we asked for were not available as the hotel did not have room free. The second set of dates were available and after some initial delay in getting an answer back from a gentleman at Golf travel the dates were booked. The Melia Benidorm is a very nice Hotel and apart from the weekend when it was packed to bursting, we had a great time and the staff were excellent. The room was clean and had toiletries for our use in the bathroom. A bit noisy at times but that was the other guests acting without consideration to others. Located in a good place to experience Benidorm, both the Old Town (a bit of a walk away) and the New part on the doorstep. Food was pretty good on the whole within the Hotel and many restaurants within a 5 minute walk. As this was our first visit to Benidorm we arrived with an open mind but in hindsight, would not have visited if we had known what it was like. Loud and many drunken Brits about especially at night. Some may like it but not us (65 years old). We went to have a look and play golf. The Levante course was okay and in reasonable condition to say how popular it is. A bit of TLC on the greens would not go amiss. The Poniente course was disappointing and more like a long pitch and put than a proper golf course. It did have some difficult holes but overall was not what was expected of a golf course in this area.”

Helpful Report

Posted 9 years ago

Dear Michael, Thank you for leaving such a comprehensive review for us about your recent booking with Your Golf Travel. I understand that looking through your booking this was a very busy time for the hotel and they were completely sold out of rooms - often the hotel can be a little busier when they are at full capacity, but we will take on your comments and pass these to the hotel manager. We hope to welcome you back to YGT soon. Kindest regards, Emma

Posted 9 years ago

“Excellent service, the quote was provided quickly and answered all my questions. Booking was very easy!! Would definitely recommend to anyone to book through here.”

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Posted 9 years ago

Dear David, Thank you for taking the time to write a review about your recent booking with YGT. We hope you have a great time at the Celtic Manor. Kindest regards, Emma

Posted 9 years ago

“Thank you to the Your Golf Travel team who organized our very short trip to La Manga in February. It all went without a hitch. Perfect!”

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Posted 9 years ago

Hi Tony, I'm really pleased to read that you had a great time at La Manga. Thank you for taking the time to leave us your feedback. All the best - Claire

Posted 9 years ago

“As always very efficient and able to find suitable booking options.”

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Posted 9 years ago

Thank you Haydn for your kind comments, we hope you enjoy all trips that are booked with us this year. All the best - Claire

Posted 9 years ago

“Prompt, friendly,efficient, helpful service. Just as it should be, but so rarely is.”

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Posted 9 years ago

Hi Guy, I'm really pleased to see you have been happy with our service. We hope you have a fantastic trip next month. All the best - Claire

Posted 9 years ago

“I wish to commend the manner in which our enquiry was dealt with. Our main contact was Tommy who excels in customer service and has a natural ability and desire to meet the customers needs. Although we haven't sampled the actual golf experience yet, our interaction with Your Golf Travel certainly met our expectations and probably more. Well done and all the very best for the future....your company and staff deserve it.”

Helpful Report

Posted 9 years ago

Hi Alan, Thank you very much for your kind comments of both Tommy and Your Golf Travel in general. It's great to read that we have exceeded your expectations and I hope we continue to do so for future breaks. I am sure you will have a wonderful trip to the Belfry in May. Kind regards - Claire

Posted 9 years ago

“Staff patient, informed and helpful with all queries and changes. Booking and payments fora group are so easy managed by Your Golf Travel.”

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Posted 9 years ago

Hi Helena, I'm really pleased to see that you found the booking process straightforward. I ma sure you will all have a fantastic time in Portugal in May. All the best - Claire

Posted 9 years ago

“i felt that your golf travel were very accommodating to our requirements and very efficient.”

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Posted 9 years ago

Hi Andrea, Thank you very much for your kind comments. We do hope you have a great time at Shrigley Hall later this year. All the best - Claire

Posted 9 years ago

“When I finally got round to speaking to them, Tom was extremely helpful and the email confirming my payment was received quickly. I f the remainder of the process is as smooth it should be great.”

Helpful Report

Posted 9 years ago

Dear Trevor, Thank you for your review and taking the time to advise us about your booking experience with Tom and Your Golf Travel. We hope to welcome you back in the near future, and wish you the best for an ultimate golfing trip to the Ryder Cup. Kindest regards, Emma

Posted 9 years ago

“first class as usual. very quick response to my request.”

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Posted 9 years ago

Dear Andrew, Thank you for your first class review! Greatly appreciated and we hope you have a great trip to the Cottesmore Hotel. Kindest regards, Emma

Posted 9 years ago

“Booking this break was a very smooth and pleasant experience and my travelgolf contact, James , was very proactive in contacting me and giving me all the information required ,making the booking experience stress free,. Here"s looking forward to a great golf break.”

Helpful Report

Posted 9 years ago

Dear Timothy, Thank you for your review and great feedback for our staff members. We hope to welcome you back in the very near future for your next trip. We hope you have a great time at The Wiltshire Hotel. Kindest regards, Emma

Posted 9 years ago

“1email, two telephone calls(I missedthe first one) from company and good discussion with knowledgable person”

Helpful Report

Posted 9 years ago

Dear Frances, Thank you for your review, 5 star rating and positive feedback. We hope you have a great once in a lifetime trip to the Ryder Cup this year, and we can welcome you back to YGT in the near future. Kindest regards, Emma

Posted 9 years ago

“As a travel agent myself, i have to say Robert Cooper was brilliant, he made the whole transaction so easy. I gave him a number of questions and he called me back promptly with all the answers. I had to go back to the group to relay these answers and told Robert to call me at 10am so i could give him an answer on whether we were going ahead, this he did to the second. He went all through the itinery and explained the deposits and payments and terms and conditions, also the bonuses we received for booking, and if i had any queries to not hesitate to contact him. I was more than satisfied at the service i received and his personality came through just talking to him, he is a credit to your company. Thankyou.”

Helpful Report

Posted 9 years ago

Dear Deidre, Thank you for your comprehensive and positive review about Robert in our sales team as well as the whole booking process you experienced with Your Golf Travel. We hope this means we can welcome you back to many more bookings with YGT in the near future. Have a fantastic trip to Dunston Hall. Kindest regards, Emma

Posted 9 years ago

“Be very careful if you use their vouchers whether promotional or compensatory as it precludes you from any of the "offers' to tempt you into buying one of their packages. They do not state this but by the time you have booked you are deemed invalid , it almost borders on deceit, a reprehensible characteristic and most unsavoury.”

Helpful Report

Posted 9 years ago

Dear Mr Mawson, Thank you for your review and comments on the voucher which you have received. I will be in touch with our Customer Service department about what you have tried to use on your booking and get back to you on what has happened. Kindest regards, Emma

Posted 9 years ago

“I was very pleased with the service I received from everyone at YGT.i emailed one evening and received a quote the next morning,very efficient.only downside was I was giving a voucher the last time I used YGT for money off my next golf trip only to find I was unable to use it at a certain hotel chain.but overall excellent service and value for money.”

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Posted 9 years ago

Dear Garry, So happy to read your review on the booking service you received with us and that everything was done efficiently to ensure you got the best break possible. I will look into the voucher that was issued and discuss this with the sales agent for you booking. Thank you for letting us know about this. We hope you have a great trip. Kindest regards, Emma

Posted 9 years ago

“Excellent response to a difficult request and delivered what I wanted Very highly recommended”

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Posted 9 years ago

Dear Dave, Great to hear your booking requests were easily solved by our sales staff. We hope to welcome you back to YGT very soon and that you have a great trip to the Marriott Tudor Park. Kindest regards, Emma

Posted 9 years ago

“A friendly professional service. Booking was very quick with every detail covered. Will use this company for my next golf holiday.”

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Posted 9 years ago

Dear Ian, Thank you for your review - great to hear you will be coming back to us next year for another great value golfing break. We hope you have a great time at Celtic Manor, its a great resort. Kindest regards, Emma

Posted 9 years ago

“Found the website very informative and easy to use and received immediate confirmation that booking was being processed. Excellent response from a telephone query the next day. Thanks to Paul & Philp.”

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Posted 9 years ago

Dear Tom, Thank you for your feedback on the website, as well as booking process. Great to hear this was helpful for you in getting the perfect golf trip. We hope you have a great time in Spain, and welcome you back to YGT very soon. Kindest regards, Emma

Posted 9 years ago

“Since first booking with YourGolfTravel we have never used anybody else for our golf holidays. The service and efficiency is outstanding - especially Michelle Hobbs. Thank You.”

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Posted 9 years ago

Dear Melody, Thank you for your feedback and being such a loyal repeat customer with us. We appreciate your comments and hope you have a fantastic trip to La Manga this year. Kindest regards, Emma

Posted 9 years ago

“Excellent service from Ian and extremely quick response when amendment to the booking was made.”

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Posted 9 years ago

Thanks for your review and booking - as well as positive feedback for Ian in our sales team! We hope you have a fantastic trip to Spain and welcome you back to YGT for your next booking. Kindest regards, Emma

Posted 9 years ago

Your Golf Travel is rated 4.6 based on 3,170 reviews