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Your Golf Travel Reviews

4.6 Rating 3,169 Reviews
92 %
of reviewers recommend Your Golf Travel
4.6
Based on 3,169 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Your Golf Travel Reviews
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Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous
Anonymous  // 01/01/2019
staff are very friendly and knowledgeable to help with our golf trips would recommend to friends
Helpful Report
Posted 9 years ago
Hi Keith Thank you for the review, i'm really pleased to learn that you would recommend us to your friends thank you. Have a great time in France. All the best - Claire
Posted 9 years ago
I was unable to complete the booking online (unfortunately not the first time this has happened). However, YgT picked up my attempt and contacted me by telephone the next day and were extremely efficient at sorting out the booking for me.
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Posted 9 years ago
Hi John, Thank you for taking the time to leave us your comments. Having checked your booking I believe the reason you were unable to complete the booking online was due to the Marketing Voucher that has been applied. These cannot be used online as we have various promotions running online also and the two cannot be combined. I'm sorry for any confusion this has caused but I am really pleased you found our agent to be helpful and secured your booking efficiently. Have a lovely stay at Thorpeness. All the best - Claire
Posted 9 years ago
The first dates we asked for were not available as the hotel did not have room free. The second set of dates were available and after some initial delay in getting an answer back from a gentleman at Golf travel the dates were booked. The Melia Benidorm is a very nice Hotel and apart from the weekend when it was packed to bursting, we had a great time and the staff were excellent. The room was clean and had toiletries for our use in the bathroom. A bit noisy at times but that was the other guests acting without consideration to others. Located in a good place to experience Benidorm, both the Old Town (a bit of a walk away) and the New part on the doorstep. Food was pretty good on the whole within the Hotel and many restaurants within a 5 minute walk. As this was our first visit to Benidorm we arrived with an open mind but in hindsight, would not have visited if we had known what it was like. Loud and many drunken Brits about especially at night. Some may like it but not us (65 years old). We went to have a look and play golf. The Levante course was okay and in reasonable condition to say how popular it is. A bit of TLC on the greens would not go amiss. The Poniente course was disappointing and more like a long pitch and put than a proper golf course. It did have some difficult holes but overall was not what was expected of a golf course in this area.
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Posted 9 years ago
Dear Michael, Thank you for leaving such a comprehensive review for us about your recent booking with Your Golf Travel. I understand that looking through your booking this was a very busy time for the hotel and they were completely sold out of rooms - often the hotel can be a little busier when they are at full capacity, but we will take on your comments and pass these to the hotel manager. We hope to welcome you back to YGT soon. Kindest regards, Emma
Posted 9 years ago
Customer service was excellent , Glenn arranged everything I required, unfortunately the first course tee times were not convenient, so the second choice golf course ( Oulton hall) was chosen , but I am sure it will be fine.
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Posted 9 years ago
Hi Colin, I am really pleased you found our customer service to be excellent, thank you very much. It is disappointing to read that the tee times you required were not available at your first choice venue but I am sure will still have a fantastic time at Oulton Hall. All the best - Claire
Posted 9 years ago
Very good, although when arriving was informed that spa access wasn't included in the deal, although the consultant on the phone said it was
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Posted 9 years ago
Hi Sam, Thank you for the review. I am very sorry for the error of information regarding the Spa. Access to the Leisure Club and facilities is included but the Spa is a chargeable extra so I believe this may be where our agent got confused. Apologies once again. Kind regards - Claire
Posted 9 years ago
First time my friends and i have opted for a golf holiday. Advisers seem helpful enough so far. A wee bit concerned that everything on the booking summary is to be confirmed though hopefully this will not take to long to confirm as the idea of booking early was to get everything sorted.
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Posted 9 years ago
Hi Dennis, There's nothing to worry about here, it is standard when booking a golfing holiday to have to wait for things to be confirmed. We must acquire confirmation from our suppliers with regards to tee times etc to ensure everything is booked in correctly for you. This does not take a great deal of time but feel free to contact your agent should you remain concerned. kind regards Claire
Posted 9 years ago
My booking representative was helpful, concise and patient. So far so good!
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Posted 9 years ago
Thank you for your feedback Steve - we hope you have a great trip to The Belfry. Kindest regards, Emma
Posted 9 years ago
Quick and easy. No probs at all.
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Posted 9 years ago
Thanks John, have a great return trip to Hill Valley. All the best - Claire
Posted 9 years ago
When using the website there was no way to be sure that I could book twin rooms as opposed to double rooms. This could only be confirmed by forwarding an enquiry or making a phone call. On other websites when I have booked rooms this process was easier as they list the room types and quantity available. On phoning my booking was dealt with in a highly friendly and efficient manner.
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Posted 9 years ago
Dear Mr Docherty, Thanks for your review and thoughts on the website regarding room selections. This is something I would be happy to pass onto our development team, so we thank you for mentioning this. However I am happy to hear that your questions were answered after speaking with a sales advisor. We hope you have a great trip. Kindest regards, Emma
Posted 9 years ago
very smooth efficient service, thank you
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Posted 9 years ago
Thank you Rob, we hope you have a great break at Wychwood Park. All the best - Claire
Posted 9 years ago
I had all the logistics figured out before calling, but found the agent responsive and booking confirmed in short time
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Posted 9 years ago
Hi Simon, Thanks for your review, we are glad to hear your booking was organised and confirmed to fast! Regards, Emma
Posted 9 years ago
Kevin [Pipe] was excellent, not to pushy and very helpful. Very understanding of the problem of getting "Blokes" to commit and having there say! If all goes well with trip we will be back next year. Thanks Kevin, and Your Golf Travel
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Posted 9 years ago
Hi David, Thank you for your kind comments for Kevin which I will pass on to him. We hope you have a fantastic time in Portugal. All the best - Claire
Posted 9 years ago
very good fast and efficient services
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Posted 9 years ago
Thank you very much Mark, have a lovely time at Hellidon Lakes. All the best - Claire
Posted 9 years ago
Quick response and ok prices.
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Posted 9 years ago
Dear Bjorn, Thanks for your review. We hope you have a great trip away with YGT. Kindest regards, Emma
Posted 9 years ago
Good experience but got cut off in mid stream, however person I was speaking to did come back to me.
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Posted 9 years ago
I found Rob very helpful and knowledgeable regarding what was available at the golf resort we had decided to go for. A little concerned when we received the quote.... but the error was spotted very quickly and put right without any fuss. Looking forward to our trip!
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Posted 9 years ago
Thanks for your feedback Richard, its most appreciated you took the time to detail all your thoughts to us. Glad to hear any error was corrected promptly and we look forward to welcoming you back to YGT after your trip. Kindest regards, Emma
Posted 9 years ago
All was fine, except I was expecting some golf balls. I do not want a Cleveland wedge, but instead would like the equivalent value in golf balls. Is it possible to make this exchange please? Derek Case djcase0@gmail.com Booking reference: 166080-100415
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Posted 9 years ago
Hi Derek, Thank you for taking the time to leave a review for us. I will look into your booking for you with your sales team advisor and see what the situation is about the golf balls being sent out. I will be in touch via email for you. Kindest regards, Emma
Posted 9 years ago
Booked now for several years with YGT and found them to be very helpful. Everything is sorted out for your trip you only have to pay and play would recommend this company to any weekend golfer
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Posted 9 years ago
Dear Garry, Firstly thank you for your positive review for your most recent booking with us, and also for being such a loyal customer. So happy to hear that you have continued to book your golf travel with us for so many years. We hope you have a fantastic trip, and welcome you back to YGT in the near future. Kindest regards, Emma
Posted 9 years ago
The booking process was really easy. The confirmation came through very quickly and Mr Evans was most helpful.
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Posted 9 years ago
Dear Ross, Thank you for your review on the booking process and service received - we hope to welcome you back to YGT very soon in the near future. Have a great golfing holiday. Kindest regards, Emma
Posted 9 years ago
this is the 6th year ive booked my golf with you so i think that says it all very happy with your service
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Posted 9 years ago
Thanks for being such a loyal customer and repeat booker Ian, we value your feedback and thank you for taking the time to leave a review for YGT. Have a great trip! Kindest regards, Emma
Posted 9 years ago
Your Golf Travel is rated 4.6 based on 3,169 reviews