Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,169 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,169 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

Write Your review

Tell us how Your Golf Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a doddle, nice and easy, a real pleasure so far.”

Helpful Report

Posted 9 years ago

Dear Roy, Thank you for your great review about our services - we hope you had a great trip. Kindest regards, Emma

Posted 9 years ago

“Beautiful hotel. Best breakfast ever. Prince Bishops is a great course, very interesting with some long par 4s. Rib restaurant was a bit disappointing. If going again I'd stick with the carvery which looked much more than just a carvery and had a better atmosphere. Gray spa as well. Loads of different facilities. Without exception all the staff were excellent.”

Helpful Report

Posted 9 years ago

Dear Geoff, Thank you for leaving us a fantastic review online and for your positive comments for the venue - they will be passed onto management. We look forward to helping you make your next trip in the near future. Regards, Emma

Posted 9 years ago

“Course Superb as ever. Hotel good food excellent staff throughout complex most accommodating. Course exellent”

Helpful Report

Posted 9 years ago

Dear Alan, Thank you for your review - we are happy to hear you had a fantastic break with Your Golf Travel and look forward to welcoming you back soon. Kindest regards, Emma

Posted 9 years ago

“this is our second booking with your golf travel, excellent first time so we have come back again, Patrick has delt with my booking on both occasions and i have found him very helpfull and polite great company to book with”

Helpful Report

Posted 9 years ago

Dear Mark, Thank you for your review and for also booking another trip for 2016 with Your Golf Tavel. Your comments about the team are most appreaicted and we will be sure to pass these into the managers. We wish you the best, and hope you have a great trip next year. Kindest regards, Emma

Posted 9 years ago

“I played at macdonald hill valley on 26 and 27/09/15 . The courses were great , but a round of golf should never take 5 hours to complete . On each and every tee we waited between 5 and 10 minutes before we could tee off . The service in the dining room was shocking and the menu left a lot to be desired . The staff were very helpful , but because of the slow play I would never go back and and would not recommend it to my friends . Stop everbooking the courses . You spoil what should be a well deserved break that we are paying good money for !”

Helpful Report

Posted 9 years ago

Dear Leon, Thank you for your booking with Your Golf Travel. I also would like to thank you for taking the time to come online and leave a review about your thoughts on the course and service at the hotel. If you wish to make a formal complaint to the customer services team, who can look into this for you, please email them directly on cs@yourgolftravel.com where someone will be in touch. Kindest regards, Emma

Posted 9 years ago

“very quick and easy to book - helpful staff - good value”

Helpful Report

Posted 9 years ago

Dear Mr Robinson, Thank you for your booking with Your Golf Travel and for taking the time to leave us a review online. We hope you have a great trip. Kindest regards, Emma

Posted 9 years ago

“Made an initial inquiry for a weekend away in Essex at Stoke by Nayland Hotel, Golf and Spa. When I went back to accept with modifications by not having dinner one evening I was mislead by Glen who told me that the Bed and Breakfast rate was more expensive so it would be best to have the dinner included. When we made further inquiries we were told that in fact Bed and Breakfast was £10 cheaper per person. I felt I had been misled and have received no apologies from the company which we found could not care once they had the money. I hope you read this Darren.”

Helpful Report

Posted 9 years ago

Dear Geoff, Thank you for your review online. I do apologise that aspects of your trip did not meet your expectations. If you wish to log a complaint with customer services who can look into this for you, please do so by contacting cs@yourgolftravel.com Kindest regards, Emma

Posted 9 years ago

“We have just returned from a fantastic 3 day trip to Celtic Manor booked through YGT. Everything went very smoothly with thanks to Glenn and team for getting everything spot on tee times etc. exactly what I wanted. Best overall venue in 9 years . Cheers”

Helpful Report

Posted 9 years ago

Dear Mel, Thank you for your review about your trip to Celtic Manor, we are happy to hear you had a wonderful time and thank you for making your choice to book with Your Golf Travel. We look forward to helping you once again very soon. Kindest regards, Emma

Posted 9 years ago

“Helpful and efficient center of booking”

Helpful Report

Posted 9 years ago

Dear Mr Dennison, Thank you for your review of the booking service provided by Your Golf Travel. We hope you have a great trip. Kindest regards, Emma

Posted 9 years ago

“I was disappointed with the booking experience I received from Your Golf Travel. Having used the company a number of times before this was by far the worst experience I have had. Having made an initial enquiry I then had a telephone conversation with Patrick McCaghy who provided a quote for a hotel and golf courses. Then having agreed this, we booked our flights which were escalating in price. However, then Patrick called me back a few days later telling me the hotel was unavailable (why was I given a quote and given the impression that this was available?). I explained that flights had been booked and asked Patrick to look at other hotels but had to continuously chase for a resolution for over a week before we were eventually booked in somewhere (a hotel not up to the same standard as our initial choice). As i'm sure you can appreciate created a lot of uncertainty for myself around the whole holiday and costs that had already been committed to for flights, which was not acceptable. I should also note that I only got a final resolution by contacting Nick Bishop who I have dealt with before and have had very good service from. Once Nick was in the loop, the situation was resolved within the day. Maybe coincidence but maybe evidence of much better customer service.”

Helpful Report

Posted 9 years ago

“Very good communication with Daniel”

Helpful Report

Posted 9 years ago

Dear Rick, Thank you for your booking and review about the service received from our sales team, in particular Daniel - your comments will be passed onto the team. We hope you have a great trip. Kindest regards, Emma

Posted 9 years ago

“Extremely helpful as always”

Helpful Report

Posted 9 years ago

Dear Paul, Thank you for your booking to Patshull Park and for leaving us a great review online. We hope you have a great trip. Kindest regards, Emma

Posted 9 years ago

“We have booked a golf break thru another company in France. We thought we would add on a short break at the beginning and one at the end using YGT. On 12th I booked it and on 14th received acknowledgement "not confirmed". Despite several chases all I received were assurances that it had been booked verbally, but no written confirmation had been received. I am now about to depart for the coast and still have no vouchers or anything. The last gentleman said he would contact the sales agent as soon as he arrived this morning to chase it. This is probably the same sales agent who was chasing it yesterday. We are now doubting whether, we have any bookings at all. The lack of any reassuring follow ups means we are left wondering. Is it normal for a hotel to take 4 days to follow up a verbal acceptance in writing? More empathy with the customer and better communication is in order.”

Helpful Report

Posted 9 years ago

Dear Phil, Thank you for your bookign with YGT and for also leaving us your review online. After reading your comments I have forwarded this to the sales agent, to ask what had happened and look to get feedback. If you wish to make a formal complaint please contact cs@yourgolftravel.com and we can investigate this further for you. Kindest regards, Emma

Posted 9 years ago

“Cant thank Glenn & the team enough at YGT, very helpful, got us exactly what we were looking for, venue, tee times, dates & even an early bird incentive. Ive been booking these annual society trips for the last 20 years or so, usually leaving it until the last minute but now YGT take care of everything & on top that are very competitive Thank you your doing a great job Dave M. Derby”

Helpful Report

Posted 9 years ago

Dear Dave, Thank you for making a booking with Your Golf Travel and for leaving the team such a wonderful review online. Your comments will be passed onto Glenn and the team. We hope you have a wonderful trip and look forward to continuing to book your golf vacations for years to come. Kindest regards, Emma

Posted 9 years ago

“From the moment i called until the booking was made, the service from anna, was exemplary and ultra efficient. Full marks”

Helpful Report

Posted 9 years ago

Dear Allan, Thank you for your booking and also leaving us a review online. Your comments are most appreaicted and we hope you have a great trip. Kindest regards, Emma

Posted 9 years ago

“Just returned from our 11th Le Manoir trip and have already booked for 2016. Hotel comfortable and friendly and ideally situated for golf. Looking forward to seeing the new clubhouse next year - should be great. Dramatic alterations to the La Mer course since last 2014 and course in great condition despite this work. Only criticism that can be made is the slowness of play on the courses (Hardelot Pins, La Mer and La Foret) and in particular La Foret where non golfers are aloud to play and have no idea of etiquette. Handicap certificates should be asked for!! Apart from that small moan, roll on next September!!”

Helpful Report

Posted 9 years ago

Dear Michael, Thank you for your booking to Le Manoir and also leaving us a great review online. We appreciate all your comments about the venue and will be happy to pass these onto them as well as our team. Kindest regards, Emma

Posted 9 years ago

“I was very happy with the overall treatment I received from your sales team and will continue using you on a regular basis”

Helpful Report

Posted 9 years ago

Dear Garry, Thank you for your booking and leaving us a review based on your recent experience and service received from our sales team. We hope you have a wonderful trip. Kindest regards, Emma

Posted 9 years ago

“Easier to book what you want over the phone rather than trying to do it online. Really helpful customer service team.”

Helpful Report

Posted 9 years ago

Dear Carol, Thank you so much for your great review about our team at Your Golf Travel. We wish you the best and hope you have a wonderful trip. Kindest regards, Emma

Posted 9 years ago

“Smooth as silk as per usual!”

Helpful Report

Posted 9 years ago

Dear Gerry, Thanks for your great review! We hope you have a wonderful trip and look forward to helping you book the next soon. Kindest regards, Emma

Posted 9 years ago

“Your Golf Travel made the whole experience so so easy, I made many phone call emails with changes to my booking people dropping out people wanting single rooms, but Your Golf Travel took all in their stride no problem was to big or small and made it easy. will be sure using your service again thanks very much. Gary.”

Helpful Report

Posted 9 years ago

Dear Gary, Thank you for your booking with YGT and for taking the time to leave us a great review online about your booking experience for this trip. We hope you have a great stay. Kindest regards, Emma

Posted 9 years ago

Your Golf Travel is rated 4.6 based on 3,169 reviews