Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,169 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,169 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used YGT before for golf holiday. Initial quote was mid range in comparison to other companies. Travel advisor Steven sorted the problem and I happily accepted his re-quote.”

Helpful Report

Posted 9 years ago

Hi Joe We're glad Steven was able to get you a better deal. Have a great time in Turkey. Best wishes - Claire

Posted 9 years ago

“The rep was helpfull & effiecient”

Helpful Report

Posted 9 years ago

Dear Mark, thank you for your feedback on our sales team. We hope you enjoy your trip to Celtic Manor this weekend. Regards, Emma

Posted 9 years ago

“Hi we booked this golf break as a Christmas present for David and we found the process very straightforward. P Prince”

Helpful Report

Posted 9 years ago

Thank you for your valued feedback on our booking service, we hope you enjoy your stay at The Belfry in 2015. Regards, Emma

Posted 9 years ago

“Just two possible improvements: 1, Excellent website would be improved by offering option of pricing in either £Sterling or €Euro .(This option is commonplace among web based car hire /golfclub hire companies offering services in the Euro area) For customers/potential customers like myself living in the Euro area and for golf destinations within the Euro area (Spain,Portugal,France,Italy,Canaries etc) this would offer greater price certainty and reduction in exchange rate/foreign currency charges for both customers and YGT 2. For golfers requiring buggies a buggy inclusive price quotation would be attractive/convenient particularly for Senior category golfers for whom buggies are often an essential requirement.”

Helpful Report

Posted 9 years ago

“You should have informed us before we went to Rudding Park that we would not be allowed on the course unless our trollies had winter wheels. Fortunately we are able to hire trollies. Such information is important as it avoids the inconvenience of transporting large items that you will not require.”

Helpful Report

Posted 9 years ago

Hi Doug, I'm very sorry for the problems you encountered with regards to your trollies. Our agent was regrettably unaware that winter wheels were required. I have asked our product manager to put a note into the booking system to avoid disappointment to future guests. Thank you very much for bringing this to our attention. Kind regards,

Posted 9 years ago

“I was only online looking for ideas for a Christmas gift and made an enquiry and got a phone call back which told me that I would have a quote sent shortly.... which I quickly took up and booked..”

Helpful Report

Posted 9 years ago

“Overall I found the experience and helpfulness of the salesman very good. However I do take issue over the difference in the online (web) price with the one actually quoted by the salesman being a difference of £40 per person. The online (web) price being £355 and the salesman quoted £395. I have since noted that the online (web) price has been altered.”

Helpful Report

Posted 9 years ago

“EFFICIENTLY RUN OUTFIT THAT UNDERSTAND GOLF.”

Helpful Report

Posted 9 years ago

Thanks Ian, have a lovely break next year. All the best - Claire

Posted 9 years ago

“Excellent service up until I booked my golf trip.Have sent 2 emails regarding the booking and have failed to get a response.Will be ringing to discuss. Barry”

Helpful Report

Posted 9 years ago

Hi Barry, I'm really sorry to hear you did not receive a response to your email. It is not our intention to ignore any correspondence however we do go through periods of high email/call volumes. I see my colleagues have been working on your booking over the past few days however if you are still not satisfied please do not hesitate to give your sales agent a call to make any further amendments. Kind regards, Claire

Posted 9 years ago

“It was our first time booking and all seemed to go smoothly. During the booking process it would have been reassuring to hear the details read back to me by the operator as a final check and also to have spellings checked when giving names of travellers as they must tally exactly with passports etc. I was told the balance was due 8wks prior to departure however full payment was requested immediately.The 2 week breather in between deposit payment and payment of balance would have been nice. I would use your site again.”

Helpful Report

Posted 9 years ago

“All good, thanks very much”

Helpful Report

Posted 9 years ago

“Simple booking procedure with speedy response.”

Helpful Report

Posted 9 years ago

“The Sales Specialist came back to me very promptly after my online query firstly speaking to me and then following it up with any email quote. He was very informative and followed up my additional questions by email quickly and efficiently. He returned my call to make the booking and it was all confirmed in a short time. Only slight annoyance was that when I printed off the confirmation it was 4 pages long, the 'Next Step' section and the headings were all in large type which with the advertising was a bit excessive. Will remember not to print off again.”

Helpful Report

Posted 9 years ago

“The booking process / experience is good and I will use again. I was however disappointed that I was not entitled to the 12 free Srixon golf balls as advertised, just because I used a discount voucher sent to me separately.”

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Posted 9 years ago

“Moray was very helpful in putting together what should be a great package.”

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Posted 9 years ago

“fast and efficient service”

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Posted 9 years ago

“Well Done Kevin - booking was very easy with a very flexible response to my numerous enquiries. Might have been a top mark if I had received a small discount for saying "Darren sent me" !!”

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Posted 9 years ago

“Very friendly and co-operative.”

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Posted 9 years ago

Thanks Alan, have a lovely time in Wales. All the best - Claire

Posted 9 years ago

“Hotel room was ok and the golf course is really good. The hotel is like a conference centre for businesses. The spa is perfect after a round of golf but quite busy. The food is delicious and buffet style is ideal after 18 holes. They also have a Nintendo lounge which is perfect if you are a nerd like me and enjoy a round of mario kart.”

Helpful Report

Posted 9 years ago

Glad you had a nice time Jordan, thank you for the detailed review. All the best - Claire

Posted 9 years ago

“Ashley very helpful, friendly and good to deal with. Booking was speedy and informative.”

Helpful Report

Posted 9 years ago

Your Golf Travel is rated 4.6 based on 3,169 reviews