Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,169 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,169 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using a golf travel company so much easier than dealing direct with resorts, thank you all for making this trip happen at short notice very much appreciated and will be be back in the near future for our next trip. Roger”

Helpful Report

Posted 9 years ago

Dear Roger, Thank you for using YGT for the first time to make a booking to Wales for your golf trip this year. We are happy to hear that you were looked after the dealt with professionally by our team and we hope to welcome you back very soon! Have a great trip to Wales. Kindest regards, Emma

Posted 9 years ago

“Excellent venue , hotel a bit tired but service and food were first class. Th courses were in great condition and most enjoyable to play.”

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Posted 9 years ago

Dear John, Thank you for your valued feedback after your trip to Hawkstone Park. We will be more than happy to pass on your comments to the hotel manager so that they are aware of anything to be improved on. Kindest regards, Emma

Posted 9 years ago

“Very professional service & Robert who arranged our trip was excellent to deal with.”

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Posted 9 years ago

Dear Martyn, Thank you for your booking with YGT to Owston Hall Hotel and for taking the time to leave us a great review online and for Robert in our sales team - we will ensure your feedback is passed on! We hope you have a great trip. Kindest regards, Emma

Posted 9 years ago

“when you book with they are pretty on the ball with phoning and emails to get things sorted. But if there is a mistake on your booking its a completely different service gone are the emails and phone calls to be replaced with a ticket system that you have to wait 48 hour (which is a joke) to get an answer. this is the first time iv tried these guys and possibly the last be carefully as you dont get the confirmation email until you have paid the deposit so you cant check the details until it to late.”

Helpful Report

Posted 9 years ago

Dear Keith, Thank you for taking the time to come online and advise us of what has happened with your booking and he confirmation information. I have already spoken with your sales agent and he has confirmed someone from our offices will be calling you today to run through all aspects of your trip and the confirmation details. Kindest regards, Emma

Posted 9 years ago

“Very easy and down to earth to talk to, Understood my needs, offered alternatives, found best deal.”

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Posted 9 years ago

Dear Neil, Thank you for your great review online about our staff and service provided when making your trip to Bournemouth. We wish you the best and hope you have a fantastic time. Kindest regards, Emma

Posted 9 years ago

“Hi Its great to be asked to give a review, but considering I have had no confirmation e-mail yet (booking was made and fully paid for on Wednesday 19th August), it's a little presumptuous to say the least. Hence, why rated currently at Poor. Generally speaking online when you pay for something in full you receive an immediate confirmation e-mail?! I trust your laid back, sloppy attitude to sending confirmation e-mails is not a sign of things to come..... Regards Paul Brewster”

Helpful Report

Posted 9 years ago

“Very efficient knowledgable staff made the booking easy and a good experience”

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Posted 9 years ago

Dear Steve, Thank you for your review about our staff and service provided during the booking process for your trip to Macdonald Hill Valley - we hope you have a great trip and look forward to welcoming you back to YGT soon. Kindest regards, Emma

Posted 9 years ago

“Very helpful, polite and courteous staff wanting your golf experience to be as good as possible”

Helpful Report

Posted 9 years ago

Thank you for your great review Alan, and for choosing YGT to make your booking to Scotland this year possible. We wish you the best and hope you have a great trip. Kindest regards, Emma

Posted 9 years ago

“Have used Your Golf Travel in the past and have always found the representatives that deal with your booking to be very helpful and informative. Our requirements on this occasion was arranged again in a professional and courteous manner. I would highly recommend arranging a golfing trip with YGT.”

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Posted 9 years ago

Dear Graham, Thank you for making your booking to Hawkstone Park this year with Your Golf Travel. Your comments left in your review about our services and staff manner are most appreaicted. We hope to be helping you again in the near future with your next booking. Regards, Emma

Posted 9 years ago

“Always had a great service from Tommy. Calls back as soon as has made arrangements & on the ball with forwarding the booking details. Everything goes smoothly. That's why i am a returning customer.”

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Posted 9 years ago

Thanks for the great review Alan and your comments for Tommy. It's great to see you have been with us for so many years. We hope you have a fantastic trip to Whittlebury Hall. Best wishes, Claire

Posted 9 years ago

“Still awaiting confirmation of booking”

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Posted 9 years ago

Hi John Sorry to hear you are still waiting. We need to have confirmation in writing from our suppliers before we send out your documentation, this is to ensure the booking is all in place correctly for you. This can take a little longer with overseas bookings due to our differing working hours etc. As soon as we have written confirmation we will forward your documents. Thanks for your continued patience, Kind regards, Claire

Posted 9 years ago

“Found the booking process to be easy and relaxed. Tommy understood our requests for specific tee times and endeavoured to get as near to them as possible.”

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Posted 9 years ago

Hi Bernard, Thanks for leaving us your review. I'm glad Tommy was able to find suitable tee times for you. We hope you have a great time at Welcombe. All the best, Claire

Posted 9 years ago

“Excellent. friendly, helpful and speedy service. Top marks!”

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Posted 9 years ago

Thanks for the glowing review Lynn, we hope you have a lovely time at Linden Hall. Best wishes, Claire

Posted 9 years ago

“Found the booking process to be easy and relaxed. Tommy understood our requests for specific tee times and endeavoured to get as near to them as possible.”

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Posted 9 years ago

Hi Bernard, Thanks for leaving us your review. I'm glad Tommy was able to find suitable tee times for you. We hope you have a great time at Welcombe. All the best, Claire

Posted 9 years ago

“Excellent efficient speedy service as always my thanks to Jason”

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Posted 9 years ago

Hi Anthony, I'm really pleased to read that you found us efficient and thanks for your mention of Jason. Have a great time at La Finca. All the best, Claire

Posted 9 years ago

“Very professional / efficient service. Thanks”

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Posted 9 years ago

Thanks Steve, Have a great time at Staverton Park. All the best, Claire

Posted 9 years ago

“Everything's fine except for the booking of tee times. There's no place to put your preferred time (I think there used to be when booking online) and invariably the times suggested are unsuitable entailing a phone call to change them.”

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Posted 9 years ago

Hi Roy Thanks for the feedback regarding tee time bookings. I will pass on your comments to our web department for consideration. Kind regards, Claire

Posted 9 years ago

“Easy to book, easy to pay.”

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Posted 9 years ago

Thanks Mark, have a great time at Carden Park. Best wishes, Claire

Posted 9 years ago

“hotel good but our room was very warm and some noise from generator at night hotel service perfect 10 out of 10 for hotel staff. golf was mixed, the coarse is good challenge, however, out of the the 3 days golf, the greens where spiked on day 2 and top dressing on the final day meaning no putting on quite a few holes which was a big let down. a good idea would be to inform potential visitors of the golf coarse condition and any planned maintenance programme/ schedule, thus preventing any disappointment.”

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Posted 9 years ago

Hi Steve Thank you for taking the time to provide us with your feedback. I'm very sorry to read of the problems encountered with maintenance work during your stay. We are usually aware of such work being carried out and advise before departure, please accept my most sincere apologies that this was not the case. I do hope despite this you had a fantastic stay. Please do not hesitate to contact customer services for further assistance. Kind regards, Claire

Posted 9 years ago

“As usual,top class service from a very efficient company. We have now booked numerous trips ,both in the uk and Europe,and never had a problem. Many thanks Alan”

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Posted 9 years ago

Dear Alan, Thank you for a great review left online after you made your recent booking with Your Golf Travel. Your comments are highly valued. We wish you the best for your trip and hope to welcome you back again very soon in the near future. Kindest regards, Emma

Posted 9 years ago

Your Golf Travel is rated 4.6 based on 3,169 reviews